About this vendor
Pacific Hearts is officially closed.
Details
Destination Weddings
- Destination Wedding Packages
Photo & Video
- Digital Files
- Drone
- Online Proofing
- Second Shooter Available
- Social Media Sharing
- Video
Photo & Video Styles
- Artistic
- Documentary
- Dramatic
- Modern
Wedding Activities
- Getting Engaged
- Rehearsals & Parties
- After Party
- Wedding
- After Party
Awards and Affiliations
Reviews
Your trust is our goal. Our community relies on honest reviews to help
you make those big decisions with ease.
3.7
out of 5.033 reviews
Not only did Matt rip you guys off, he's also the Outspoken Offender.
He was arrested and convicted in Utah of running a bunch of kiddy porn websites.
He's currently in Bellingha...
m running the same con there as he ran in Vancouver.
My wedding was in August 2019. Like many others, I have not received what I paid for. I've emailed Matt several times, but have not gotten a response. The last email I sent came ba...
ck as undelivered, which leads me to believe that he's deactivated his email. At this point, all I want is the footage of my wedding. I'm devastated because this is not something I can re-capture. I was adamant about having a videographer at my wedding so I could relive the day and share it with loved ones who could not attend. I wish I would have chosen someone else. I'm also considering legal action.
My wedding was Sept 2019. I of course paid in full and have received nothing. No refund. No video. NOTHING. He has not returned my emails or calls. For the other people that he ha...
s done this to, should we file a law suit against him together? My email is scoop1520@yahoo.com
Yet another person who was ghosted after trying to be really nice and just do payments for a while for a refund. Videographers are not cheap, and to just be out over two thousand d...
ollars is extremely frustrating. Our orignal date was May of 2020, and we thought it'd be smart to pay in full and get the discount. Now I am very suspicious of all my vendors who offer this feature... please if you're reading this, find another vendor. I'm not even sure how he is still listed on here.
Yes, I am another person who paid Matt up front for him to video our wedding. He said he would give us our money back, but then he ghosted us and took our money. We will be filing ...
a lawsuit against him for our money back.
Like many of you, Matt has ghosted us taking both our footage and our money. While we were able to get in contact with him for awhile he stopped responding once he ran out of excus...
es. All we have asked for is the raw footage. We will be filing a lawsuit on 1/4/2021 if we do not receive the raw footage.
Matt took our money and was unable to complete his contract obligation. He dissolved his business blaming COVID. We should file a class action lawsuit and go after him! He is a sca...
mmer and he needs to take accountability.
We also booked Pacific Hearts and paid him upfront for services. He said that he would give us a refund but has not responded to our emails for months.
I still have not received my refund he owes me money and has not even bothered to reply! I am beyond frustrated. He spent my video money and can’t give it back and can’t do the vid...
eo at my wedding. Worst photographer!!!! I hate the knot for making me think he was legit!
MATT DUHAMEL, breached our wedding videography contract back in July and owes us money. I have emailed him several times, in which he has not respond. He leaves me with no choice, ...
but to write something on here. MATT, have some human decency and respond to all the clients you owe money to!
I had contacted so many videographers and could not find someone within our budget. I was so bummed and had decided we weren’t going to be able to have a videographer. Then I came ...
across Pacific Hearts on the Knot. Their quote seemed too good to be true! I was able to add drone footage and everything else I wanted for so much cheaper than anyone else I had received quotes from. We worked with Matt and he was so quick to respond and worked with me to build the perfect package, presenting me with all of my options. He was never annoying like a lot of wedding vendors can be as soon as you ask for a quote. He worked great with my photographer, even though they had not communicated at all before! My husband and I decided we wanted to add a longer highlight reel and he said it was no problem, and quoted me another amazingly reasonable price. I enjoyed every moment of working with Matt, and I love our highlight video so much! I can’t wait to see the raw footage too. He added humor while we were recording, and was just an all around great guy! Should we ever need a videographer for anything again, I would 1000% book them again.
My wife and I were very pleased with the videos we received from Pacific Hearts. Also, we were impressed by his prompt communication and willingness to make changes and edits to ou...
r videos as we requested. I would highly recommend his services!
I am a wedding photographer who had the opportunity to work with Matt at Pacific Hearts. He was very professional, easy to work with and makes really beautiful videos. If your lo...
oking for a videographer for your wedding, look no further!! You just found him.
Pacific Hearts did a wonderful job! They were easy to work and communicate with. I loved the finish project. I highly recommend.
They were really easy to work with. They did make it uncomfortable at all I didn't know they were there most of the night and they have a real quick turnaround. My husband and I we...
re tearing up when we watched the video they made.
I’ve really tried to decide whether or not to write a review but I feel I need to as our experience was so incredibly awful. We hired Pacific Hearts to film our wedding after watch...
ing countless videos from their website. We fell in love with them and we wanted our video to be the same as everything they had represented. We picked their 2nd best package after watching Summer and Nathan’s wedding video and wanting something equally as good. We waited 11 weeks for our video after countless excuses and when it finally arrived it was sent with an apology. Our video looked like a 3rd grader with a really old phone filmed our wedding. The video was absolutely terrible. I cried the entire day after I watched it. The footage was gray and grainy and the dancing portion looked like it was shot in the 80’s. We ended up being fully refunded and we’re out a beautiful wedding video. It’s not something you get a chance to redo so knowing that was taken away from us was heartbreaking. I can’t say the same will happen to you, but this was what happened to us.
Great company to work with! We are so grateful to have worked with Pacific Hearts!
One of the most often cited things that couples wish they had done was to hire a videographer. Pacific Hearts does a fantastic job of capturing the important moments qnd editing th...
em into qa wonderful finished product.
Matt was easy to work with. Very professional from the first meeting to the finished product. My wife and I feel we received excellent service. He made two 8 minute highlight video...
s for us and gave us the raw footage to keep. His rates are very reasonable. He used a drone camera to capture some beautiful outdoor aerial shots. I know he has done wedding videography for many couples of different cultures. My wife and I are Vietnamese and one our highlight videos focused on our tea ceremony.
Matt from Pacific Hearts is amazing! very professional, punctual, and very easy to talk to. My husband and I weren't very sure if we wanted to have a videographer for our wedding, ...
but a little push from our families made us reconsider. When we met Matt, we were convinced he was our guy for our big day. His prices are reasonable, and his work is amazing, I am so happy that we gave in and hired him. The short highlight video brought tears to our eyes. So having that said, I can't wait to see the longer video that he is preparing for us. Thank you Matt for all your hard work, and for giving us this precious video that will remind us of that wonderful day for the rest of our lives.
I just wanted to recommend Pacific Hearts based on our wedding day experience. Matt was WONDERFUL to work with. He actually met with us about a month before our wedding to chat abo...
ut our “vision”. We found him extremely enthusiastic and professional. Every communication with Matt was so easy and successful! Then, on our wedding day, he was so easy going and attentive. We loved chatting with him during downtime, and he just made us feel so comfortable and relaxed. We cannot wait to see our video, but we trust Matt to do it well!!!
Matt was amazing to work with! He even did some hiking with us for our outdoor ceremony with no complaints! The final product turned out amazing! We could not be happier! Thank you...
Matt for all your hard work and dedication to give us a video that we can enjoy for the rest of our lives.
My two friends that also got married this year recommended Matt from Pacific Hearts. He was very professional and easy to work with! We loved how he was willing to record as early...
as 7:30am for our tradition tea ceremony to the end of the reception at around 10pm! He captured all the important details as well as the fun, goofy parts. We really enjoyed working with Matt. He provides amazing work at an afforable price! We just received our highlight video this week and we can't wait to see the full version!! We highly recommend him! Thank you Matt! :)
Matt, our videographer, was amazing! Really captured every special moment we had and is very thoughtful in the work he does. We highly recommend him!
I was very reluctant to go with a videographer for our wedding, but my wife insisted. I am so very grateful that we did. Matt was AMAZING. Arrived early and used a drone to capture...
the location of our wedding and throughout the day - we never noticed him during our ceremony. When we received the finished product, we saw his magic. Matt has the ability to capture, not only the beauty of my wife- but the love and emotion of our day. We each need to wipe tears of joy away as we watch his video as we are both thankful we included Matt into our ceremony. I’m a changed man - a videographer - with Matt’s talent- is the only way to go
Pacific hearts was absolutely amazing to work with! They were so helpful working with my needs and Patrick the videographer was so easy to work with and very professional. The vide...
o turned out fantastic and we are so happy that we get to have such great footage to remember our day with:)
Pacific Hearts did a wonderful job making our wedding day videos. This was one of the best vendors we had (i.e. so easy to work with and super flexible for a great price). We could...
not be happier with our wedding videos and service. Thank you so much for being a part of our special day! We highly recommend using Pacific Hearts for your wedding or other special event.
We HIGHLY RECOMMEND Pacific Hearts! Matt is so easy to work with and very professional. Communication was great from start to finish. He arrived early and stayed late to capture e...
xtra drone footage of our elopement location (Latourell Falls). The films he created for us are Amazing. Thanks Matt!
"WILL I RECOMMEND? heck, YES! First of all, I just want people to know that I appreciate Matt, who is the owner/videographer of Pacific Hearts. He is the man who couples want to wo...
rk with for their wedding day. Matt is very professional, excellent in communication, and most importantly he is punctual! You don't want someone who can't arrive on time on your special day! Anyway, I liked the fact that Matt initiated for me and my husband to meet him face-to-face before our wedding to plan for the video. Matt listened and respected our ideas, which I liked because I believe that our input as costumers is very important. All I want to remember (which is everything) on my wedding day were all captured/filmed by Matt! From the preparations (including bride and groom's preparation), beginning and ending of ceremony, to the end of reception. Plus, surprise messages from my guests! Unlike other videographer, Matt will first show you the video he made based on your requests to give you chance to tell him to edit some changes you want him to make before he produce it to where your family and friends can see. Remember, not all videographers offer this! Matt will also offer you, for purchase, the raw copies of everything he filmed on your wedding day for a very affordable price! The copy of the raw videos mailed to me so quick. On top of everything I mentioned, the other thing that I liked the most from hiring Pacific Hearts, was I did not hear any complain about Matt from my guests. Everything was compliment!"
Such a great experience from start to finish. Pacific Hearts was very comfortable to work with, super easy to stay in contact with and was able to work with my limited time frame f...
or my project. Final product was very good!
Pacific Hearts provided the most excellent videography service. He was charismatic, energetic, and his camera work turned out stunning. I could not be happier with the quality of t...
he HD video. Everything was fantastic and we keep getting compliments on how great our engagement video turned out. I give Pacific Hearts 5 stars and 2 thumbs up. Excellent video provider!
We have worked with Matt twice when he was still based in Salt Lake City. The first time to film our proposal, the second time for our wedding day. He's a great videographer and ...
is incredibly professional. Both of our videos were completed in a timely manner and were of good quality. We loved working with Matt and are so glad that he was able to capture so many special moments from our wedding.
There are literally no words to describe Matt. After meeting with several photographers, he was the ONLY one my husband and I liked, besides the fact that he portfolio is exquisit...
e. His professionalism is unlike any other - prompt with responses, super creative, reasonable prices. Matt has one of the biggest hearts of anyone I have ever met, and I was absolutely honored to have him play such a large role in my wedding. I can't recommend him enough!
Contact
California
Pacific Hearts Wedding Videography