Palos Country Club

a little nervous about the transition—but Tracie and Jeanelle completely saved the day! They went above and beyond to make sure everything ran smoothly and that every detail was just right. The venue itself was beautiful—our guests couldn’t stop complimenting the space and how well everything flowed. The food, the service, and the overall experience exceeded all expectations. Tracie and Jeanelle truly cared about making our day special, and we can’t thank them enough for all their hard work and professionalism. If you’re looking for a wedding venue that combines charm, great service, and a team that truly cares, Palos Country Club is the perfect choice!

a refund. Staff was rude, service was slow. As a summary, below is the email I sent afterwards, to which I have never received a response (3 weeks later). I was mailed a $250 refund of the $500 they owe me. Email to Palos CC event planner: "I'll start by saying thank you for your help in organizing details throughout the planning process, and being responsive to emails and phone calls with great advice and answers to questions. The day was beautiful and truly the most fun I could have imagined. Our phones have been ringing nonstop with guests from both sides reaching out to talk about how much fun they had, how great the music was, comment on the good food, and the beautiful ceremony. It is sad that I will NOT be able to recommend Palos to friends and family following the horrible management and service experience. Within EVERY phone call or text about what a great night everyone had, there was also a comment about the rude bartenders, specifically Mary. This came from both sides, young and old, drunk and sober (yes, there were several sober witnesses to the events as they unfolded). This began from the second we arrived, continued during cocktail hour, and worsened as the evening went on. The wait staff was fine, despite the slow dinner service, which I was told by several people including the seasoned DJ and photographers "they're always slow here." Not a good reputation to precede you. Denise has also lived up to her reputation of being extremely unpleasant. Maybe the servers should have spent more time serving the dinner, and less time jacking around in my photobooth. I have pictures to prove it. I am disgusted by the fact that after being told "we're not opening the bar for you, you're shut down, you have to leave" you STILL allowed some of my guests to spend their money at Murphys, and now are using that as your excuse for not giving me a full $500 refund. After "shutting us down" and calling my guests a "liability," how could you then continue to serve them in Murphys? How could you tell me (ruining my night) that my afterparty is not happening, and yet still accept money from my guests, whom you made it very clear were no longer welcome? It was Palos' responsibility to close Murphys after you told me it would not be open for us, NOT my responsibility to tell each of my 200 guests "party's cancelled you can't go in there." Shame on you for thinking you could have it both ways- keeping my $500, kicking me out, but also accepting payment and tips from my guests who didn't know that Murphys was cancelled. I’m shocked by the lack of apology given to me thus far, and the attitude given to my mom over the phone. I will be in contact about my refund until it is received. I will also be giving honest reviews about my experience with Palos to whoever asks." There are plenty of good options on the south side, skip Palos.

rocess. The months leading up to the wedding ran very smoothly, and Jamie was great about keeping in contact and keeping us up to date with the things we needed to get done. There was only one issue the day of the wedding. I was informed during the reception that our cake, which was included in our dinner package, did not get delivered. Although I am partly to blame for this mishap, the communication between Palos and Orland Park Bakery could have been a little bit better, as the bakery supplies the cake to Palos for all of the weddings there. The bakery did drop off a sheet cake, but my aunt needed to drive 30 minutes one way to pick up a little cake that we could cut into. Other than that, it was a perfect night. Everyone raved about the food, and the drinks were flowing. The servers and bartenders were so much fun as well! Palos is a diamond in the rough and I am so happy we chose this venue to celebrate our marriage!

means my 90 year old grandmother, aunts, uncles and other guests that don't drink did not have anything to drink for 2 hours til they sat down @ 7pm. They wouldn't even serve water to them. We met with Pat (horrible manager) who guaranteed the beer/liquor list we requested was stocked and it wasn't. So the beer and liquor I specifically paid for was not there. During cocktail hour I watched one of the servers make fun of multiple guests on multiple occasions regarding baldness, weight, etc. They opened the ballroom and closed down the cocktail bar 30 minutes before they were supposed to. Pat (the manager) said she would be there the whole time and of course was nowhere to be found before dinner was even served. Bar was supposed to open at 8pm after dinner and they refused to re-open bar til 8:30 pm. My friend (in his 30s and doesn't really drink) had his elbow against the bar saying hello to my mother when he was physically shoved by a bartender and told to "get off their bar" at 10:25pm I was dancing with my wife and a few of my guests let me know that they just packed up all of the bar and shut it down. I went over there and the manager was extremely disrespectful and had every excuse in the book why she was closing down my reception. All of which were complete lies that I caught her in. At this point the male bartender started a fight with me and wanted to turn into an actual physical altercation in the hallway of the ballroom. Our contract stated that the reception was supposed to end at 11:30 and the bar was completely shut down by 10:25pm We paid for 4.5 hours of premium open bar in our contract and barely received half of that