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Papel & Co.

4.0

(4)

117 SE 3rd Ave, Hallandale Beach, FL

About This Vendor

Modern Wedding Invitation Design & Calligraphy

Custom stationery and calligraphy with a modern and feminine touch.

Papel & Co. Reviews

Reviewed On 3/26/2018 by Kathryn M

I found Natalia on Instagram and knew I wanted her to create my wedding invitations. She was easy to work with and the final product was an absolute dream. People were raving about how beautiful and custom my invitations were!

Reviewed On 11/06/2017 by Ana S

I did not have a good experience with Natalie. I reached out after a friend recommended her to me, and after reaching out it took about a month to get a response back. I got the first quote and I wanted to make some edits, she then took 2 weeks...

to get back to me, only to tell me that they were only doing jobs over a certain $$ because they were fully booked. It would have been better if from the very beginning they let a customer know what the minimum $ amount is or if they are fully committed. Also, implementing a process where they can respond to queries within 24 hours. I would not recommend her.

Response from the Vendor on 11/06/2017

Hi Ana, We received your first e-mail on October 16th (not over a month ago) and we got back to you within a week (The turnaround time for responses was stated on our website 8-10 days) We sent you the proposal on October 31st and along the pr...

oposal I gave you an estimate turnaround time for your project, due to the fact that we were fully booked I wanted to make sure the turnaround worked for you and I asked in that e-mail if the timing would work. You didn't confirm that the turnaround worked for you and instead sent us some changes for the proposal. I responded within 4 business days later ( not 2 weeks later) that -once again- due to the fact that we were fully booked we couldn't make those changes because it would bring you under the minimum order we have for full custom designs. I also explained that (once again) due to the fact we were fully booked we needed to be strict with the requirements, and NEVER turned down your project, instead I left the conversation open to give you a few options, the next thing I received was this review. I was very clear from the beginning that we were fully booked and I was making an exception to process your request. NATALIA

Reviewed On 7/11/2016 by Erika Q

Natalia is a pure delight to work with; her designs are exquisite and her lettering styles are gorgeous. She is very detailed oriented and went the extra mile to ensure I was happy with my Save the Dates. Cannot wait to come back to her for t...

he rest of my wedding stationery needs. :)