Paris Love Photography

ng the wedding teaser was positive. However, the experience shifted significantly when it came time for final delivery. While the footage itself is good, the overall professionalism and communication fell short. A final delivery date was provided and missed without any communication or updated timeline. I had to follow up multiple times just to receive any response, and even then communication remained inconsistent (or nonexistent). The final video was uploaded without any direct notice, and when I viewed it, it cut off mid-sentence and was missing key content, indicating that it had not been properly reviewed before being delivered. To make matters more frustrating, while I was trying to review the video, files in the portal were repeatedly deleted and re-uploaded, making it difficult to determine what version was final. When I attempted to address these concerns, the responses I received did not reflect accountability or a clear resolution, which only added to the frustration of the experience. At the end of the day, quality work means very little if the client experience is poor. What should have been an exciting final step turned into a stressful and disorganized process, which is completely unacceptable for a vendor responsible for capturing once-in-a-lifetime moments.