Party Perfect Event Rental

They were great! Easy to communicate with when I needed to add things! The guys came and set up the tent the day before giving me plenty of time to decorate! Would recommend!

We worked with Party Perfect through our venue, and were able to make lots of changes throughout the process, which was nice. When we first went into the store to look at everything, there was just one girl working and she basically told my mom and I to just “look around and pick what we liked.” Well, they have a ton of different stuff of every kind of style imaginable, so that was a little overwhelming... we honestly felt a little uncomfortable picking things out and trying to put them together ourselves, so that was a little strange. Luckily, our venue works directly with them so we communicated this to our coordinator on that end and she was able to confirm what items we wanted and add or take away as needed. From what we’ve heard, they’ve fixed their issue with customer service in the store, so maybe that was just a strange instance for us? The rentals were all exactly what we wanted and our reception turned out to be so beautiful because of everything we got from them!

They have a wide selection of things you can rent and are very helpful. They delivered all the way out to Wagoner and were on time when they said they would be there. Overall very happy with their service! Highly reccomend!

Party Perfect has been the single most stressful part of my wedding planning process. We were required to use them by our venue. My family and I actually started referring to their company as Party Not So Perfect as a joke. I originally went in about three months before my wedding. From that day one, I could tell that customer service was not a priority. The girl working the front desk blankly asked what I wanted and seemed to have no experience in helping customers find what they need for their wedding. Since my venue required us to use them, I would assume they knew the lay of the land there pretty well. Alas, they did not. After that first interaction, I emailed them for about two and a half months before they were finally able to come up with a final invoice for me. Each simple question in an email seemed like they were annoyed with me. There was no personal interaction and they would take weeks at a time to respond if they did at all. Is usually had to send 2-3 emails before anything would get done. They were extremely inflexible with the idea of a rain plan and other policies. I didn't even have a difficult order - just chairs, a cake stand, and a easel. Liz was especially difficult for me to work with. The one saving grace was Kim. When I finally got to talk to her on the phone, she knew exactly what she was doing and was competent to answer all my questions. She is the only reason I am giving two stars rather than only one. Ultimately, I would strongly recommend Party Pro over this vendor. I had some linens I already owned pressed there and was absolutely blown away with their customer service (even right after half of their warehouse was gone from a tornado!). Party Perfect needs to evaluate their staff and policies in order to better serve their clients.