Patty Long Catering

licious! Success! They did an amazing job! Plenty of servers to make the process go quickly. Attentive when scheduling meetings, doing tastings, ironing out details regarding allergies and dietary restrictions and table arrangement. As the mother of the bride I worked with both Jaime and Ken and am very pleased with the contract details, fair price and attention to detail! We heard from many guests about the quality of the food and everyone was complimentary. Food is one of the most important parts of a wedding and something all of the guests remember, we were very pleased with Patty Long's!

ver my timeline with me and in fact when I had my initial phone call with them I was told that the timeline put on my contract was tentative (as even stated within the contract) and that we would discuss the final details later. No one ever called me to discuss. There was one day a few weeks before the wedding that someone told me Ken would be calling but he decided against it and maybe that would’ve saved our wedding day. I gave my final timeline to the venue weeks before the wedding and somehow Patty Long still got it wrong. My reception started at 6:30 and they were not prepared to serve food until 7:15!!! On top of being behind to eat, everything else had to be completely reshuffled to accommodate their huge mistake. This created a dilemma with the DJ who advised that while people were still eating, we could not open up the dance floor and then pushed that back EVEN FURTHER. A day that had so much planning on our part, the most important day of our lives, and the caterer never once confirmed a timeline with us? Very disappointing. On top of this, I never received an apology for this huge mistake despite the Director of Operations being there at the reception. I had to reach out by email to complain and was met with excuses. And after I followed up with why the excuses were unacceptable, I was met with silence. Truly a sad experience. We spent over $9000 on the food alone after all the extra fees were added and we were robbed of at least an hour of our 4.5 hour reception. And not so much as a single offer of how to make it right.

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the meal we picked would be done with confidence by their staff. During cocktail hour, I saw several waiters walking around with the hor d'oeuvres that we chose and seemed pleasant with the guests. We did have custom napkins created that I wanted the guests to see, but those were not used during cocktail hour, which made me a little disappointed. Throughout the reception, I watched the staff move swiftly and smoothly serving our guests and the communication seemed to work well. I heard amazing compliments from the guests, even that their meal was the best meal they had ever had at a wedding (including their own two daughters weddings!) so kudos to PLs for being able to serve 210 people a plated meal with grace. Highly recommend!

ue to the pandemic to make the initial plans, then organized the most delicious tasting for us. The day of the reception everything appeared to run smoothly with no issues. We received so many compliments from our guests in regards to the meal and customer service provided by the serving staff. We would 100% recommend!

r several of guests with special dietary need. Passed appetizers was outstanding. The quality of food for dinner was also excellent, served gracefully for the sit down dinner, plated with elegance. There is a reason Patty Long has been in business for so many years.

very kind!! I would HIGHLY recommend using Patty Long Catering!

and mimosa bar. All of my guests raved about how incredible the food and service was. I would definitely recommend them for any type of event - big or small!

ar service and the waiters and waitresses during dinner hour! The food was delicious! It couldn't have been more perfect!

and so accommodating to all of our needs! I would 100% recommend this venue.

sically, we picked the menu and Rachel took care of the rest. I’m really not exaggerating about this. I don’t live in STL and our daughter’s work schedule made it nearly impossible to do any face to face planning with Rachel. Then, unfortunately, 60 days out from the wedding, my father-in-law fell ill and passed away a month later. I share, not for sympathy, but to say this. You can certainly find other catering solutions in the STL area. But, it you want an absolutely stress free, beautifully catered event, Patty Long Catering is the go to vendor. TONS of compliments from our guests about the superior service and by far the best food they’ve ever had at a wedding! The wide range of menu options made it hard to choose. They ranged from traditional fare to fun selections, vegetarian, kids meals, buffet style or served dinner. We decided to go with a sit-down dinner for 225 people. The last thing we wanted was our guests waiting in long buffet lines like we’ve experienced at other weddings. In order to overcome long lines, multiple buffet stations could be used. However, buffet service takes away square footage from your dining area. So, if you’re tight on space, served dinner is a way to mitigate that. We went with the Dueling Plates menu option. Each guest received both portions of chicken and beef, garlic mashed potatoes, and a roasted vegetable medley. I don’t know how they kept all those plates warm and food delectable, but they did. The wait and bartender staff were fun, kind, and super responsive. They served each course and retrieved empty plates with military precision and efficiency. Rachel and the staff made sure everything went smoothly throughout the entire evening. It was overall just the most lovely experience! I cannot recommend them enough; Patty Long is our caterer for life!!

with our budget. Truly the best!

o was the food. If you have your wedding here, you'll likely be very happy. However, working with the management of the Abbey during the planning of the wedding wasn't easy. We booked it a year and a half out, and there were several things promised at the time of the booking that didn't happen or we had to pay extra for, so make sure you get EVERYTHING in writing. For example, when we booked, we were told we could exchange Jim Beam whiskey for Jack Daniels no problem. Then it was an extra dollar per person per hour, so it was almost an extra $1000 dollars because we didn't get it written into the contract. They also had a baby grand piano at the time we booked. They no longer had it by the time of the wedding, so we had to provide one for our ceremony musician. They didn't even tell us they didn't have it anymore. I found out because I just asked to see if I needed to get it tuned. The other frustrating thing was the lighting - they tell you they have included gobo (design) lighting, but don't make it clear what it included and what is extra. We got married on a Saturday and they wanted us to rehearse on a Thursday. Originally we looked into having our dinner catered at the Abbey as well, and the Thursday rehearsal was not mentioned until we chose another venue for the dinner. Our minister and several members of our party are from out of town, and we were told "we're sorry it might not be everything you envisioned" if we had to rehearse on Thursday and everyone couldn't make the rehearsal. My dad was able to get them to add a 2pm Friday practice to the contract, but our day of coordinator spent half of it with another bride who got married that day, and it was a little chaotic. We weren't allowed to have our tasting until after we sent our invitations, and we ended up changing our menu. They also only do tastings between 11am and 1pm Tuesday through Thursday, so neither my husband nor I were able to go. The food ended up being delicious, though. However, they only served our kitchen cakes and just chopped up our tiered cake to send home with us, and a lot of our guests complained that they didn't get cake. The wait staff and bartenders were fantastic. One other cool thing the Abbey did was take my family's "secret" whiskey slush recipe and serve it for our cocktail hour, and it was a big hit. One of the waitresses that worked the head table noticed I wasn't feeling well (it was 100 degrees) so she brought me a cold towel for my neck. The sales rep we signed the contract with would usually take a week or more to respond if I had a question from the florist or another vendor; she made a point to make me feel like I wasn't the only wedding happening there. After my day of coordinator was assigned to me 3 months out, and we were able to ask her questions instead, it was much better. She was very responsive, much easier to work with, and much nicer. Our day of coordinator made us feel special. Bottom line, I loved how my wedding turned out at the Abbey, but there were some planning irritations that occurred while working with the management, which is to be expected. If you have a planner, that won't even be your problem.

ts I can give. You will have unlimited choices and they will make it exactly how you want it. Mike was a star that night as head of the food and bar attendants and told us he would have our back: he did. Love you Patty Long and hope we get to use you in the future. MaryPat Tierney

f 275 people. We had the nicest staff the night of, 4 different passed apps then salad and entree. I would recommend them to anyone I know looking for only a caterer or a venue + caterer!

plan our big day. We were both impressed with how she knew all the vendors we worked with, making plans and coordination seamless. Then Carolyn helped put together everything on the big day- her attention to detail made everything come together without a hitch. Everyone who came to our wedding said they had a memorable meal and a great night, so we can comfortably credit Patty Longs for helping us pull this party off!

t we were pretty low-maintenance). The food, bar service, and table service was excellent on our wedding day. Everything was fresh, tasted great, and nothing was cold or over-done, which I know is common with catered food on a large scale. The only complaint we have is that once we were assigned our day-of coordinator, there were several mix-ups. She was constantly confused with decisions that had already been discussed and written into the contract. I had to personally go through the contract and re-add the totals because they were completely off - not once, but twice. After the wedding, we learned that certain children's meals we had requested weren't provided and those children received adult meals. Also, in lieu of cake, we had other desserts that were to be served. Instead, they were placed on a table for our guests to help themselves. Overall, though, while a little pricey, we were happy with Patty Long and would recommend them.

ong delivered. We had 3 stationary food displays and passed 12 different types of appetizers. The food was very good and the service, most importantly, was outstanding. From the Bartender to the Banquet Captain to all of the catering staff, they did a phenomenal job. They really cared about their service and went above and beyond to make certain everyone was well fed throughout the night. The staff was friendly, efficient and engaging while always maintaining a level of professionalism. The staff was very experienced and you could tell by the level of service and quality of the food. We also attended a tasting prior to the wedding and we really enjoyed their food. Andrea was our main contact and she was absolutely wonderful to work with during the planning portion for the reception. She was extremely flexible with all of my changes and she was an excellent communicator, especially with all of the details.

ings that she should've coordinated or done because its her job, I was doing because she had never mentioned it or completely forgotten. Also, she was the 3rd coordinator we worked with in our 14 month planning process. Most of the times I spoke with her she was too busy or overworked with the upcoming wedding that week and could not give any attention to my event which was the following month. I was pleased with the look of my actual event, but the planning and follow up of working with them is tedious and I don't wish that on any bride unless you have a wedding planner to do it for you. I would not recommend using Patty Long.