Philadelphia Trolley Transportation & Sightseeing Tours

We used Philadelphia sightseeing tours for our wedding trolley and they had been so easy to work with while we were planning our wedding, but the actual day itself was a complete mess in between the mass and reception due to them. After our mass, the trolley driver let us know the trolley broke down and basically told us that she had no solution and wouldn’t let us call her supervisor. So we were stranded. My sister’s mother in law by the grace of god found us a bus, but WE had to put out over $600 for it. Our bridal party was split up and some of our bridesmaids and groomsmen needed to uber themselves or find rides to the venue, as not everyone fit on the new bus. Philadelphia sightseeing tours barely apologized or felt sorry for this major inconvenience when we eventually called them the Monday after our wedding (we had to reach out first). We totally recognize that these things do happen!! But two things were wrong here, one being they had no solution for us when this happened and basically gave us the cold shoulder and told us we were stranded and two, while they refunded us, they refuse to pay for our replacement bus that WE had to find ourselves. This wasted a lot of time for pictures and time we had to spend alone with our bridal party that we won’t get back. Not to mention my sister used them for her wedding last August and they sent us a trolley with broken AC. While they did resolve that issue, I cannot believe both of us have had these experiences with the same company.

We were married at the Horticulture Center and had a 32-person trolley for our family and close friends. They were awesome - the trolley was beautiful inside and on time. We were able to connect our phone to play music, and it made it a really fun and memorable way to get to our venue. They were much more cost-friendly than comparable trolley services we found and did not compromise quality. We highly recommend.

I highly recommend hiring Philadelphia Trolley for your wedding! We needed transportation from the hotel we were getting ready at to the church, from church to the Merchant Exchange building for pictures, and finally to our reception. As most people probably know, it is not easy driving around the city in a car, let alone a trolley! However, our driver, Patrick, did a great job. He got us everywhere in a quick and timely manner. We weren’t late to mass or the reception. Patrick was very friendly and made sure our ride was good. The trolley is also a fun place to take pictures and is very beautiful on the inside and outside. We had a great time driving from location to location with our bridal party and families!

Great to work with and timely!