Philmont Country Club

ng and they did a fabulous job helping us in planning our wedding. We had wonderful experiences with our meetings and tastings. Our wedding was truly one of the best days of our lives thanks to philmont. Any time we had a question or concern they made sure to address it and respond very quickly! I never had to worry about anything because they took care of everything. It was the best choice we made when we booked Philmont as our venue. We have gotten so much feedback from our guests on how beautiful the grounds were and how amazing the food and everything was. If we had to do it again I would 100% pick PCC every time!

here was no documentation of anything that Sarah offered me other than the notes that I wrote down. From here on I was nervous because it seemed a little unorganized. Months after we booked, we found out that there was major construction on the facility. This wasn't mentioned at the time of booking. I was disappointed because now the driveway to the venue is through an active construction site & Parts of the parking lot were still not finished on the day of our wedding. Trying to schedule my rehearsal was a nightmare. I was told multiple times that we couldnt set it until they made sure they didnt book anything. I had my rehearsal dinner somewhere else so the way I was told they needed to see if an event was booked made me feel as though they only considered it important if I wanted to use them for the dinner. I do appreciate that Ariel was able to get the room set up the day before the wedding so we could come in and decorate early since we were doing most of it ourselves. This was very helpful because we had to clean trash from a previous party out of the bridal suite. The day of the wedding everything really went downhill. We were told we could get into the bridal suite at 8am. When we got there, the doors were locked & there was no one to let us in. We didn't have Ariel's number because the only number provided through booking is the club's main number. I sent an email & my MOH walked around the club until she found someone to let us in. We had to look in closets find chairs and there were no dress racks in the suite besides one closet in the hair/make up room(We left 2 dress racks for future bridal parties in the coat closet). The bathrooms in the bridal suite didnt have trash bags and the outlets didnt work. Ariel and I talked the day before about the weather and the ceremony location. On Friday, there was no rain in the forecast. The day of the wedding, it was raining. My MOH tried to talk to Ariel about a backup plan if it were to rain but she kept telling her that her phone said no rain, even though it was already raining outside. The "backup plan" room had a projector and tables in it. My MOH & florist asked Ariel to clean the bird poop off of the aisle so that it didnt ruin my dress & she told them "we can clean it, but it doesnt mean they wont poop again" which to me was really unprofessional. When we moved the ceremony, my bridesmaids asked if they were going to start moving the decorations as well. They were told "you can. we wont" and that was it. I was unaware that any of this was going on but overall my bridesmaids felt as though the interactions they had were very unprofessional and not willing to adapt to unforeseen situations. She was pretty hands off unless we emailed asking for something. During our first look golfers tried to walk through because there was no one there to stop them. I had to stop mid "first look" to yell at them not walk in my pictures. We also had an issue with a toilet flooding and no one was around to help with that. Thank god our photographer was a preferred vendor and knew who to contact. We had an issue with one of the wait staff arguing with one of our guests that my husband was only 18 & the same wait staff rolled her eyes at my 8 yr old son for laying on the floor & having an empty water glass with him.