I booked the photo booth bus 9 months in advance for our wedding on June 25th. I paid the 50% deposit in September and the remaining amount in April. I had several emails along with invoices/receipts with the date of June 25th. I emailed yester...day to confirm the arrival of the bus on Saturday only to get an email back saying that they had booked us for the 24th by mistake and the 25th was already booked as well. We spoke with an employee as well as the owner and both lacked compassion or sympathy for our situation stating that they were ony able to offer a full refund. They offered no real solutions and left us high and dry 4 days before our wedding. The owner suggested that we try and find another photo booth, which I found to be very insulting as most would also be booked or unavailable so close to our wedding date. They were able to put the second payment back on my card, but the first would need to be sent via check. Email and phone communication was unprofessional, to say the least. I understand mistakes happen, but this is something that should have been looked into further to offer a solution (comparable service, etc). This is not a business I trust or one I would recommend without caution.