I had a mixed experience with Pin Me Up for my wedding hair and makeup. I was happy with the quality of the work, especially the artist I had for my trial, but the communication an...d coordination leading up to the wedding left a lot to be desired.
My schedule changed before the finalization deadline, but it did not seem like the updated schedule was properly communicated to the artists. They arrived an hour before the first appointment and then asked me, the bride, to help fill their open seats at 6 a.m. on my wedding day. I also had a final call to confirm the schedule, but I was repeatedly interrupted by background noise and distractions, which did not give me much confidence that the details were being handled carefully.
To be fair, I liked the actual hair and makeup results, and the artists from my trial (Lucia & Paulina) were great and not the issue on the wedding day. Their pricing was also very reasonable, especially for children.
Ultimately, though, I would have a hard time recommending the agency itself. If you already know which artist you want, I would consider booking directly with them instead. The artists may be wonderful, but the agency’s communication and coordination were not what I expected for such an important day.