About this vendor
Pittsburgh Transportation Group has been Western PA’s top name in transportation for decades and we’ve worked with every major hotel and event venue in the region. Let us assist you with this important aspect of your wedding plans, from an array of buses and luxury vans. Our professionals will help you with all of the details for a worry-free event.
Details
Transportation
- Shuttle Service
Wedding Activities
- Rehearsals & Parties
- Wedding
Reviews
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4.1
out of 5.027 reviews
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Tracy and the team at PTG is lovely!
They are so throughout and efficient and so nice to work with.
All our wedding clients always love the communication with Tracy as well as the driver information for the wedding weekend.
We appreciate their attention to detail and the drivers are all so lovely. :)
Excellent service. Great communication through the entire process. Clean, modern vehicles and polite drivers. Highly recommend. Thy really came through for us at the last minute.
Overall, a pretty good experience but there were some mishaps along the way. The shuttle had the wrong name on the door and the driver also appeared to think he was waiting for people from a different wedding. Our family and friends stood around outside for 20-30 minutes thinking the shuttle was for another wedding. Eventually the driver figured out that he was in fact going to our venue and must have had the wrong name. Everyone made it on time and no issues on the return trips, so it all worked out in the end!
They provided awesome transportation for our wedding guests from the hotel to the wedding venue and back. They arrived on time. The driver was very professional and nice. This is one thing you won't have to worry about after you set up the arrangements.
Very affordable and professional! We used both their passenger bus and luxury van services to take guests between the hotel, church and reception. We received lots of feedback that the transportation worked like clockwork, and that the drivers were most professional and courteous. We worked with their office staff over the course of 2 years in that the wedding was delayed a year due to Covid -9. Could not have asked for a better service partner. I would definitely recommend Pittsburgh Transportation Group to anyone requiring wedding day bus/van services.
Affordable and professional! We used two of their buses to take guests between the hotel and reception venue and it went very smoothly! Everyone we worked with was very professional and helpful! We’re glad that our hotel recommended them.
We had the best experience and most amazing driver! So easy to work and communicate with. Our guests at our wedding had nothing but kind things to say about the driver and shuttle service!
We had an excellent experience with PTG. They helped us through the planning process (not easy during pandemic) and the many changes. Everything ran smoothly for for the wedding - the shuttle buses were on schedule, clean & comfortable and the drivers were super friendly and helpful.
Run, don’t walk away from this company! Our wedding transportation was an absolute disaster.
The bus was crappy and did not have any air conditioning for our September wedding. I was sweating after hours of preparation and had to ride to the church sticky in my wedding dress.
The driver was a complete joke and could not drive straight or well whatsoever. He did not know where he was going and kept asking me directions! He talked incessantly and seriously stressed me out. It was absolutely ridiculous. As soon as we got to the church I burst into tears I was so frustrated and hot. He should be fired and I recommended
We did get a full refund including our deposit but I would have rather paid for the service I expected than to live through that again on my wedding day. It was a disaster. Do not use this company.
This company far exceeded my expectations. The salesperson that I spoke with made the process so simple. She was very knowledgeable and answered my questions with ease and in a timely manner. She worked closely with my wedding planner to coordinate pick up times and locations, as we had guests staying in 2 different hotels.
The driver was professional and courteous and stayed in constant communication with our wedding planner from the beginning to the end of the reception to ensure that all of our guests had been transported to the hotels before leaving for the night.
My husband and I were so happy with our experience with this company and would strongly recommend them for your wedding transportation.
We booked Pittsburgh Transportation Group for our guest shuttle to and from the reception venue. We used their 33 passenger shuttle and it worked out great! We really loved that we could book a split rate. The driver showed up on time and from my understanding there were no complaints! Would recommend if looking for wedding transportation!
We booked this company to take our guests from the hotel to our wedding venue. The driver arrived early and was waiting for our guests as they arrived in the lobby. The company offered a "split" rate that allowed transportation to the reception and then went back to the venue to return the guests to the hotel.
The bus was very clean and the driver was very knowledgeable of the location as the reception was on a farm about 45 minutes from the City. I would absolutely recommend this company for all of your wedding transportation needs.
We used PTG for a guest shuttle and the executive van for the bridal party. The shuttle service to get guest from the hotel to the reception site and back went smoothly and guest were please that they could leave their cars at the hotel. The executive van was nice but the AC was not as cool as we would have liked-whether this was mechanical or the nature of a summer wedding- who knows. The services PTG offers are great for couples on a budget and don't need the glitzy limo experience.
We used a small bus to transport the bridal party and their spouses to the church then with the bride and groom to the reception and made a quick photo stop along the way. The driver was so nice and everything went smoothly! The bus was also clean which we appreciated. It was stress-free and fun.
We booked charter buses and black cars for our daughter’s wedding and were very satisfied. The reservation process was easy and all of our questions were answered in advance. The day of the wedding, the bus drivers were super friendly and on time - plus, the split rate saved us money. (Something the mother of a bride doesn’t often get to say!) We ended up needing them for more time at the end of the night and they were very flexible and made sure we got everyone safely back to the hotel.
We also booked a sedan for my elderly parents for the wedding – the driver treated them like royalty. They felt special and we knew we didn’t have to worry about them getting to and from. It was nice not having to trouble another family member to provide the rides.
The black car we booked to take my daughter, husband and me to the wedding ceremony was just as good. All in all, we were very pleased.
The driver left my wife and I standing in the rain on our wedding night after cussing us out. The car was parked 100 yards from the venue in the pouring rain (which we later found out was due to a miscommunication with our wedding coordinator so not necessarily their fault), but yelled at us for asking him where he'd been. When I asked him to be nicer to me on my wedding night, he replied with things like "go f*** yourself" before speeding off dangerously. There are plenty of other car services in Pittsburgh. I hope noone ever has to go through the horrible experience that my wife and I had on our wedding night. Please please please consider any other vendor!!
UPDATE: We did receive a full refund, the company claimed to "have dealt with the driver," and customer service was apologetic. Although it was a nice gesture, we unfortunately will still have this wedding memory forever.
I was a little concerned using Pittsburgh Transportation Group’s services after reading some very mixed reviews. However, our experience was quite good. I had a little trouble when I called and wanted to pay off our balance before the wedding, and it made me a little nervous about whether we for sure had reservations because I kept getting put on hold and sent to different departments, but we had no issues the day of. We used the split shift service and had them shuttle guests from the hotel to our venue for a continuous hour before the ceremony and from the venue to the hotel for a continuous hour after the ceremony, and we no issues! The driver was polite and prompt. No complaints.
Do not rely on this company for reliable, on-time transport. We hired this company to provide wedding transportation from hotels 10 miles from the wedding venue and the driver did not know his route and made bad decision after bad decision resulting with a significant number of our guests missing the wedding ceremony. This company does not take its mission seriously and our event suffered as a consequence. I advise anyone seeking reliable transport to see alternative organizations.
I needed to transport 50 wedding guests to and from my reception site 20 miles from the nearest hotel. I never saw the bus or bus driver, but everyone was on time to the ceremony and back home safely, so in my mind they did perfectly. They just charge the credit card for the time used, but because I needed such a big shuttle it was an 8 hour minimum, which was a bit of a shame because I only really used it for 3 hours, but that was the same with most other companies too. The smaller shuttles can do a "split service" with less minimum hours. The shuttle was appreciated by our guests and we felt better knowing we had provided an option to drinking and driving.
and when my Brother In Law called, they acted like they didnt even have the reservation when I callec to confirm days before!
Both services from PTG were great. Everything was on time and ran very smoothly. The shuttle driver was especially nice at the end of the evening. He stuck around and took extra care to make sure we got everything back to the hotel. The only downside was that my husband (who arrange for the services) was under the impression that there would be beer in the limo. There wasn't, but the driver was happy to run and some while we were taking pictures!
We had a big limo bus that was nice and a lot of fun!
Awful customer service. Awful with directions. Awful with making contracts. Just awful. Our wedding was at the Great Hall in Perrysville- the driver took us to the Great Hall at Heinz Field during the Kenny Chesney concert (despite my efforts of calling management to stay away from the Kenny concert traffic in the first place in addition the driver having the Perrysville address). Then we had to give him directions on how to get to the correct place which was a really enjoyable thing to do. Then at the end of the night on the way back to our hotel in Station Square- instead if taking highway right to it he cuts through downtown pittsburgh for some reason and hits every red light. We were half hour late to our reception and then a half our late to our after party because of this group. Not to mention they charged me extra money for going over on time!! I have been trying to get it resolved through their customer service since June and they literally won't respond to any of my emails or calls. SOMETHING YOU WANT TO DEAL WITH ON YOUR WEDDING DAY (let alone any day?). Don't think so. Go with someone else. And feel free to check out my other reviews- I LOVED every other company we worked with but them.
Oh and we had accidentally left some of our things on the bus. One being a picture of my husbands deceased parents that we obviously can't replace. The bus company gave it to someone who claimed they were at our wedding but didn't ask for a name or any information from them. Intelligent? Hope we can find it.
This service was good. The driver was there early, the van was extremely nice and affordable. A great choice if you don't want to shell out tons of cash on a limo - we opted for the executive van, it was great!
Not only did they have the best prices out of all the vendors I contacted, but their service was amazing as well! Jennifer was extremely helpful with making the arrangements, and then she took care of following up so I never had to worry about checking in with them. The day of transportation went off without a hitch even with the varied itineraries for the vehicles. Highly recommend!!!
I used Pittsburgh Transportation Group for a shuttle to bring my guests from our church to our reception venue, and then from the reception venue to our reserved hotels after the reception. It was a fairly no-frills shuttle - clean and fine, but nothing fancy - but it was on time, the driver was courteous, and everyone got home safely. The driver was even really nice when my brother nearly got sick on the bus - he gave him his bottle of water and the trash can and kept it quiet so my brother didn't get embarrassed in front of everyone. It was easy to book on the phone and the customer service was really good - I called a lot to confirm details! My only slight problem is that the quote was cheaper than it ended up being on the night, but not by much (although I never got an answer as to why). It was a gamble to use them on my part as I couldn't find any reviews about them, but now from experience, I can recommend them happily.
Ease of booking. The driver was polite and safe!
Contact
1825 Liverpool Street, PITTSBURGH, PA | Southwestern PA
Pittsburgh Transportation Group
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