About this vendor
We believe your images should reflect your personality and specific style as well as documenting your life or special moment. We would love to show you!
Details
Business Attributes
- LGBTQ+-owned Business
- Woman-owned Business
Destination Weddings
- Destination Wedding Packages
Photo Shoot Types
- Bridal Portraits
- Day After Session
- Engagement
- Trash The Dress
Photo & Video
- Digital Files
- Online Proofing
- Photo
- Printed Enlargements
- Second Shooter Available
- Social Media Sharing
Photo & Video Styles
- Artistic
- Classic
- Lifestyle
- Modern
Wedding Activities
- Getting Engaged
- Rehearsals & Parties
- Wedding
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Reviews
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you make those big decisions with ease.
4.4
out of 5.013 reviews
Review photos
Showing slide number 1 out of 2
Pros:
Good photo quality/equipment
Competitive pricing
Worked full event
Nice person
Cons:
Missed Pictures:
Before the wedding we asked for one on ones with the bride and each bri...
desmaid. We forgot in the moment, and photographer didn't use the sheet from our pre meeting to remind us.
Few Adjustments:
Little to no adjustments were made when taking pictures. For example, there was very little reminders such as button or unbutton jackets, move hands like this, or recentering groups. For the most part this didn't matter except for a couple of photos, but it did make one large family photo look really off by not giving more direction.
Website Issues:
We found the website she uploaded the pictures to difficult to use, particularly on a phone. We could only get photos to download on our phone one at a time. In doing so it takes several clicks to download each photo. The website would also frequently crash after downloading a decent amount and we would have to relog in and start where we left off. Overall, this became a very time consuming and tedious process.
Delayed Timelines:
There were a ridiculous number of delays and terrible communication. I will admit the photographer had a lot of life events happened that caused some delays, and I completely understand sometimes things are outside of your control. However, between engagement pictures, preview photos, and full set of wedding photos at least ten deadlines were missed. Most of the time deadlines were missed we had to follow up to see the new expectation, instead of the photographer being up front about it. I believe a root cause is the photographer set herself up for failure by giving too optimistic of deadlines for her that created unrealistic expectations. In total it took over 6 months to receive our wedding photos and we were told initially to expect 10 weeks.
Unprofessional:
She failed to tell us the photos were finished at the end and we had to randomly check the website to see for ourselves.
I truly hate having to leave a negative review, especially when it involves such a personal and meaningful day — our wedding. But I feel it’s important to share our experience so o...
ther couples can go into their planning process informed.
We hired Platinum Photography with the expectation, and contractual agreement, that we would receive retouched digital images, a custom wooden USB, and a physical 8x10 album. Unfortunately, the process from start to finish was filled with delays, broken promises, and poor communication. What followed was a frustrating string of extended deadlines, vague updates, and inconsistent messaging. The USB was only ordered months after the wedding — after we followed up repeatedly — and the album was denied, then later reluctantly agreed to after I pushed back and quoted the actual contract. The editing was also incomplete, with clear inconsistencies in the photos we received, and promises made about corrections were not fulfilled until pointed out directly. Even after it was fulfilled the quality was nothing like the photos on the website.
At one point, I was even offered a partial refund on the condition that I remove my review and forfeit the remaining items; an incredibly unprofessional request for such an important day. A day I will NEVER be able to “re-do” or get back.
It’s not that the photographer was rude or mean; they were always polite. But it felt like a constant bait-and-switch, with excuse after excuse and very little accountability.
After months of back and forth, the album and USB are finally in progress, but I would never recommend this experience to another bride. Your wedding memories deserve more than constant follow-up, shifting stories, and delayed promises. Do your research, get everything in writing, and don’t be afraid to advocate for yourself.
WE LOVE TERRY!! As soon as we met with her, we knew we wanted her to be our photographer for our wedding. She offered an engagement session and was willing to travel to Athens, OH ...
to take our pictures there. The pictures from that turned out great so I can’t wait to see what the pictures from the wedding look like! Terry and Kelly did an amazing job all day and I would highly recommend them to anyone!!
Platinum Photography is an exceptional company, and I highly recommend them to anyone looking for professional photography. Terry Goodman is awesome to work with, we loved our time...
with her. Terry and her assistant even managed my insane family and corralled people with ease!! That is no small feat! My husband and I both love her photos and she captured so many perfect moments for us! Additionally, the pricing is great, Terry is very responsive to inquiries, and we loved the (free!) engagement shoot, even though we were skeptical about it!
Terry was so cool. She came to Pittsburgh to do our engagement photos. She was funny and was able to put up with our crazy wedding party. She was flexible and of course most imp...
ortantly, the photos came out beautiful!!
Terry was very personable and flexible with times and scheduling. She was also very accommodating to the look and style of pictures for my fiance' and I. We enjoyed working with he...
r as much as the photo results. She had great ideas and suggestions and knew how to pose us so that we did not look cheesey, but ourselves dressed up really nicely!
We loved working with Terry. She is amazing and has an incredible eye. We can't wait to see our pictures!
Terrry with Platinum Photography was wonderful. Terry is very punctual, organized and went out of her way to make sure we got pictures in a timely manner. She is easy to talk to an...
d work with. She gets all the shots. I will love to work with her again in the future! Highly reccomended to anyone look for a photographer.
We hired Platinum Photography to do our engagement and wedding photos and were happy that we did. Not only is Terry a creative photographer, but she operates in a very organized ma...
nner, which was very helpful. She listened to all of our questions and answered them honestly with suggestions and ideas from her experience. All formal photos were a breeze with the help of a second photographer, which was included in our package. All of the packages were moderately priced with different a la carte options depending on what you needed. I would definitely recommend Platinum Photography for any photo needs!
This company was amazing! From our very first meeting to the engagement photos to the actual wedding day, they made us feel comfortable and valued. Not to mention wonderful photos!...
!! I can't say enough good things about them, very highly recommended!
We absolutely loved working with Terry. She just goes with the flow and is very accommodating. She is very creative and takes amazing pictures. We received many compliments about h...
er which just goes to show that she is worth every penny! Now, my husband and I are just going to have to find another reason to work with her in the future...
Terry is a WONDERFUL photographer. She is talented, professional, and an all-around fantastic person. She is funny and light-hearted but gets the job done and done well.
I would r...
ecommend Terry and her assistants to anyone. From our initial meeting till the day of our wedding, she was a joy to work with.
She was just all around awesome;she was awesome
Contact
Any Destination <3
Platinum Photography