Play Optic

eet around 30 days prior to the event when we booked her. She was paid in full way in advance. I sent final detail review on Sept 30th. (Wedding was on the 29th of October). Three days went by- no response. Sent a follow up email and text just to make sure she was getting said details. She responded to let me know she was busy and had not had the chance to look over it and she would get back with me early the next week. That time line comes and goes and I text her again entire week later on the 10th of October. She reminded me this was not her only job and told me she was in a wreck and everything has been delayed. Again told me earlier the next week. Cool- we waited. Time comes and goes and no message from her. I message to follow up on the 19th. No response. Fiancee messages the next day on the 20th as we are now 9 days out and have no idea if she was able to find our requests for songs and genres. She apologies to him that our "timelines don't fit exactly." As well as reminding him that life has not been kind to her recently and she has other clients and other jobs so on and on. So 9 days out from my wedding she responds to me and lets me know our form needs more details and some clarification. Awesome- send it to her the same day. She has no further questions. I feel like she has my time stamps of when things need to happen and all music etc. Genres are picked and other than 2 songs requested everything else needs to fall under those genres. She does not follow through with what she says she will do and has 0 accountability. She was unprofessional and rude. She did not get the time stamp down for our recessional song. It was late and at the wrong spot. She stumbled on what our last name was for our announcement into the venue. The favorite bands were not played. Our genres request were also not followed at an acceptable ratio. Maybe 30% accurate. There were numerous times I was like wth is this? She sat cuddled up in a blanket the entire night and the select few dance songs requested was played close to the end when most people of of tiny wedding had already left. She did show up and clean up on time and her prices are cheap. I would've paid triple to avoid the stress of dealing with her and her still getting it wrong as well as the over all negative energy she brought. I delegated communication with her the day of to someone else because I felt like the entire exchange prior brought in bad energy to my big day. I was an extremely laid back bride. But I do hold people to a standard of following through when they say they're going to do something and she dropped that ball numerous times with several excuses. This brought in unnecessary drama and stress into the day. Life happens and things get insane. I would've much preferred her communicating with me when she told me she would and letting me know that she was still on top of things but they were delayed etc. I also do not feel like this is too much to ask of a vendor who is already fully paid for an event.