Poffie Girls

to me, but expanded my possibilities. Even during covid, my family and friend were able to be there in person or through video chat. It meant so much! ❤️I can’t wait for my future hubby to see me in this come December.

nd beyond for me! She was so easy to get along with and really made me feel comfortable! I ended up saying yes to the dress I came for and Bobbi Lee added the perfect veil. I truly cannot wait to walk down the aisle in my Lillian West Dress! Thank you guys so much!

ence with Poffie girls was absolutely amazing and I will never forget it.

recommend Poffie girls and Melissa enough! Also they were very safe a cautious with mask wearing and cleaning!

py I was with her help & the dress I ended up going with :) Great bridal shop & great affordable prices as well!

an’t recommend enough

esigners. I explained this to the staff member who booked my appointment, and told her which designers I was most interested in seeing. She assured me they would have no problem accommodate my requests. I filled out the online questionnaires immediately after booking my appointment, and linked my Pinterest board where I’d saved all of my wedding dress ideas, as advised by the Poffie Girls staff member I spoke to on the phone. However, when I arrived for my appointment on Saturday, I was taken upstairs to a disappointing prom collection, and many of the dresses looked very dated. I saw no dresses by the designers I was looking for. I was told that the few dresses hanging there in the color I requested were all that were available to me, and nothing else could be ordered. I was shocked. I repeated to the consultant what I’d been told when booking my appointment, and her response was, “Well, I don’t know who you talked to, but this is all we have, and we can’t order anything else.” I was speechless. I felt like I had been intentionally misled by the website and the staff person who booked my appointment. My bridesmaid, a former pageant coach who drove three hours to attend the appointment with me, suggested we at least go downstairs and try on some traditional bridal gowns to get ideas for fit and style. When we went downstairs, we were ushered over to a very small collection of sale dresses, and told to put clips on those I’d like to try. None of those dresses were by any recognizable designers, and I struggled to find more than three that I was interested in trying on. While the first dress I tried did give me some good ideas regarding the best style for my body type, the rest were disappointing, and the dresses pulled by my consultant were horrible. I told my consultant I did not want ball gowns, that I preferred soft, light, flowing materials with lots of movement, and that I wanted a V neck that wasn’t too revealing. I had also put all of this information in the questionnaire. Instead, she brought back ball gowns with stiff, tulle skirts, and said it would have less volume if we took out some of the layers of tulle. She didn’t seem to understand that removing layers would not make the remaining tulle any softer or less stiff. I don’t believe she had much knowledge of fabrics at all. The last two dresses she brought were a heavy, strapless, satin ball gown, and an extremely heavy, matronly, dowdy, stiff dress made of a material that resembled some kind of upholstery. It was while I had this dress on in front of the three-way mirror that another staff member approached me and said, “Are you still thinking a color, or have we changed your mind yet?” I then realized they did not care what I wanted in a dress, and were only concerned with what they thought they could talk me into buying. I felt like I was being mocked. I was humiliated. What should have been a fun, exciting experience was utterly miserable. I was in tears in the dressing room. When I came out, my consultant suggested I try shopping at Bedazzled across the street, but Poffie Girls had successfully stolen my joy and excitement and willingness to even think about subjecting myself to another dress shopping experience.

I would recommend the store to anyone

dn't be happier! I can't wait to make Poffie Girls a part of my family traditions.

perience was one that I would never forget and she will always have a lasting impression with me! Jonna even would go out of her way to make sure I got everything in my budge and let me know that I could customize a dress that I loved. Again, they have the best customer service and care about their brides. I went to one other bridal place besides Poffie Girls, and my experience was awful. The place did not care about customer service or making their brides feel special. I will always recommend Poffie Girls to future brides and even recommend them to try and work with Jonna. Poffie Girls is very lucky to have someone like Jonna on their staff! You will not regret getting your dress from them!

wedding in December I realized that it didn’t fit as well as I thought and I panicked and called them. They told me to bring the dress in. I brought it in as soon as I got off the phone with them and they put their lead seamstress on the dress immediately while told me I could look for another dress in the meanwhile. The seamstress took about an hour and greatly improved the fit but in the meanwhile I found another dress that was a better fit. They let me exchange the dresses honoring what I paid for the first dress and told me they were happy to help out instead of making me feel bad. But both times I was at the store trying dresses the staff was lovely to work with and listened to what I was saying about what I was looking for and helped me find the perfect dress (es) 😂

because of the dress I fell in love with though! the entire atmosphere, environment, customer service, employees, etc. My consultant was Jonna and when I went back to get my dress, I briefly worked with one of the managers as well though i cant recall her name. they were both great but Jonna really stood out as super helpful and sweet and really wanted me to find my perfect dress, I cannot thank her enough for the assistance and advice for going through this process. they have a incredible selection of dresses and it is a lot more comfortable to try dresses on too with their set up and the privacy of the rooms for changing. A lot of other boutiques just shove you behind a curtain and Poffie Girls has actual doors! It seems silly but it really is the little things sometimes‐ especially when you're stressed already!

hem for any bride!

was her own daughter and made the whole thing so special. I ended up finding my dream dress!

the bridal industry. Thank you for being patient with me, Renee. I said YES TO THE DRESS!! I’m officially a Poffie Girl Bride!!

and purchased it without a doubt in my mind. Love Rene and love Poffies!

d to request feedback on every dress I tried on. She encouraged me to be nit-picky about every detail and assured me that it was perfectly acceptable to do that. It helped her find dresses that were even closer to my vision. She had a great ability to interpret my poorly articulated feedback too. When I said something like, “I want a better distinction between the top and bottom,” she knew I meant “I want a belt” and “I would chop off these dangling strings under the belt.” When I said, “This side of the strap is different...” she knew I meant “I want the straps to be symmetrical.” It sounds obvious as written, but my point is that she was really taking the time to understand how I felt about every single aspect, and I appreciated her attention to detail. Having visited other bridal boutiques and trying on at least 15 other gowns, this was the first time that I walked out of the appointment feeling confident and feeling like I’d have fun. Jonna really helped me narrow down EXACTLY what features I’m looking for. She is a true asset to Poffie Girls, for one thing. But I also like the style of the boutique in general. I like that it’s full-service, that there is a mirror in the dressing room (before you go out and show your judgmental entourage, if you even decide to go out and show people), they have a great selection of dresses/veils/jewelry. They were also really good about sending out reminders and thank you messages. Poffie Girls is a top-notch place that makes you feel special. I definitely recommend in the Charlotte area to check them out.

aff here are all amazing and are all there to help no matter what the circumstance. I have now purchased my wedding shoes here, along with my bridesmaid dresses. Poffie girls, especially Lisa and Jonna, have made this entire experience so amazing and stress free. I would not recommend anyone else for your wedding needs. Shop Poffie! 😍

d to us. She also did everything she could to help us stay within our budget! I tried on numerous dresses, but Lisa knew which one I would buy before I even put it on. She was right! The gown we purchased was everything I ever dreamed for my wedding day and more. Everything about the shopping experience we had at Poffie Girls was simply perfect, from the gorgeous dressing rooms to the kind staff. Lisa was so instrumental in making this a special day I will never forget!

der anything that I wasn't 100% sure about. She even sent me the sweetest card in the mail to congratulate me. This was such a personable experience that I will never forget!

. Thank you so much! I can’t wait for this special day!

at day. The price of everything was very fair and the time frame in receiving these items came in earlier than expected. My veil came in without my blusher and they ordered me a new one free of charge and didn’t ask for the first one back. My ONLY downfall with the salon was that when my dress came in and the time I was trying it on I felt rushed and not cared for. I came in NOT on a Saturday and was with Courtney. She got me in my dress and I was in it for maybe 3 minutes before she asked if I was done. Another girl was in there and she was getting full treatment of her already paid dress. No one else was in there and I didn’t feel it was right that I was rushed but the other bride got full treatment and was able to walk around in her dress etc. I wanted to enjoy a few moments in my dress and felt like I wasn’t treated fairly . Being a plus size bride is hard and I wanted to enjoy that moment in my dress before I took it off. The dress was beautiful . The dress was Justin Alexander. They do charge extra for plus sizes.

were both surprised when I said "yes to the dress" at our first stop at Poffie Girls! The boutique is so adorable and definitely gives you that high-class feel that you see on the Say Yes to the Dress show, and they have such a large selection of dresses. My stylist really listened to what I was looking for and brought me several options, but she also encouraged me to try on dresses that were different from what I was looking for so that I could be absolutely certain about what style I wanted. She also helped me find the perfect veil for my perfect dress. My husband said I looked beyond beautiful on our wedding day, and I have Poffie Girls to thank!

better than the shopping experience is their customer service. This is the story that I learned the day after my wedding: I kept my dress and veil at my parents house so my fiancé wouldn’t be tempted to see it. The day of my bridal portraits, I went to pick them up but couldn’t find my veil. After a little while of panic, my mom sent me a picture of my veil she had found. I moved forward with my bridal portraits and then the wedding with no more hiccups. What I learned the next day is that my veil had been thrown away, 10000 percent by accident! When my mom called to buy another one, not only were they going to simply lend her a veil for the day of portraits, but they brought the veil to her at work! If that’s not customer service I don’t know what is! I will ALWAYS recommend Poffie Girls, because I know they look out for their customers.

consultant, Lisa, who asked me about my likes and dislikes to get an idea of what I was looking for. I told her I was pretty open to anything A-Line or something that had a natural waste (with a little flexibility). She pulled AMAZING dresses for me to try on. The first two dresses were from the Poffie Girl Exclusive Line and they are in my top 4 contenders. Lisa was amazing to work with. She made me feel comfortable, took the time to dress me up with veils, different belts and head pieces to see how one dress could have so many different looks. Lisa even went above and beyond the call of duty and took photos and video of me in the different dresses with her cell phone when my phone died and texted them to me because she knew I was planning to text them to my mom who lives across the country. Lisa was literally the best consultant I could have asked for. I felt like I had an advocate - someone who reminded me of my mom and my friends - rather than someone who was just trying to sell me something. The other consultants passed through with their kind words, giving honest opinions noting that I looked happier in some dresses over others and gave tips on accessories, too. While I didn't purchase my wedding dress today, I have the BEST feeling knowing that there are dresses I love at Poffie Girls and I can return with my family and friends when I'm ready to make a purchase! If you go to ANY bridal salon in the Charlotte area, make the trip out to Gastonia and check out this GEM - ask for Lisa! You won't regret it!

I chose Poffie Girls for my wedding gown!

ess a bride could ask her. Thank you so much Poffie Girls. Next Up Will Be My Bridesmaids so they will be Poffie Girls as well...

ds left the shop in tears after being body shamed by staff.

ithout Rene's dedication to me and to her job, I don't think I would have EVER found the dress I said yes to! And under budget!

felt uncomfortable, and I felt like she actually listened to me, and understood what I wanted. I unfortunately did not find my dress, but I seriously had the BEST time! Poffie girls and Elizabeth I would for sure recommend to any Bride!

d in. I would 100% recommend to any bride!!

dress I was looking for. She answered all of my questions and helped me find the dress that fit my body type exactly! My appointment was about an hour and a half and I never felt rushed or pressured once! I highly recommend this store for any and all bridal needs!

s about trying on dresses again. Madeline really listened to my likes and dislikes and brought several dresses for me to try on! I loved ALL OF THEM! They were exactly what I was looking for. They really made my whole visit with them wonderful from beginning to end. I cannot wait to go back and pick out bridesmaids dresses! Thank you Poffie Girls and Madeline for helping my wedding day dreams come true!

ssories and veils that I have ever seen. To top it all off, we toasted with pink champagne after I said YES to my dress! I cannot wait to wear the dress of my dreams to marry the man of my dreams in December! They made this experience truly magical for me and I will cherish these memories for a lifetime!

them to anyone!

f gowns I liked from online, and Renee already had about 10 gowns pulled before I arrived. They were ready and waiting for me in the dressing room when I got there. She really listened to my vision and made the entire process easy and exciting. I also think it is one of the most beautiful salons. If you plan to shop for gowns in the Charlotte area, Poffie Girls is a MUST.

because they do not have anyone for alterations on wedding dresses unless it is due to time crunch. They do provide alterations for bridesmaid dresses.

even seem to care that nothing she pulled was what I wanted. i left and went to another store locally and had a great experience. while I was there a girl shopping for a prom dress had the same experience. plus size and was made to feel hideous or shamed. get your act together poffie!!!

me like I am crazy. She doesn't say anything, just continues to stare at her scheduling book with a confused look on her face. After about two minutes of this, she informs me that I had cancelled my appointment. Funny thing is, this was not the case. I had just confirmed my appointment the week before, not canceled it. After telling her that there must be some kind of mistake, she replies by telling me "No, your name is erased so you cancelled." I don't know what to say at this point so I just wait quietly to see what she is going to do about it. After a couple more minutes she hands me a clipboard and tells me to go have a seat, fill out my information, and someone would be with me shortly. At this point it is already about 7 minutes past my appointment time. As I am filling out my information, my mother heads to the restroom and passes by the front desk. She overhears the lady working there on the telephone talking to a fellow employee about how "We canceled our appointment but yet here we were". She was clearly complaining about us and instead of helping us, she was talking on the phone about us to another employee where we can hear them!! This made me feel so unappreciated and unwelcomed. We almost walked out at that point, but I wanted to remain optimistic and focus on the dress. After sitting and waiting for another 10 minutes, we are finally greeted by Corinne who tells us she will be the one helping us. She goes to pick out some gowns for me (you aren't allowed to actually pick them out for yourselves) and we get started. I would like to note that Corinne was very sweet and helpful to me, but she was in a great deal of a hurry and it showed throughout my appointment time. I felt rushed through trying on the various gowns, and even though I was very interested in one that I tried on I couldn't quite "feel it" because of the hurry. It's a shame that I had the experience that I did, because there were quite a few bridesmaids dresses we loved as well. However, due to the fact that we were treated the way that we were I will never give any of my business to this shop nor will I refer it to anyone I know. The last thing you want to do to a Bride-to-be is make her feel unwanted before she attempts to find her dream wedding gown!

irming they had the dress, I asked if I could come that afternoon to try it on! Let me tell you, these people are amazing! They worked wonderfully with me and showed me several options. My heart was set on one dress and it is the dress that I ended up saying “yes to the dress.” Every step of the way, the staff was friendly and helpful. They didn’t rush me or make me feel uncomfortable at all. It was the best experience I had when looking for a dress! Words can’t explain how grateful I am for this place and the wonderful staff.

for bridesmaids dresses. I felt beautiful and didn't want to take my dress off. Corinne knew exactly what I wanted and pulled beautiful dresses. She made me feel comfortable and she always worked in my price range. I can't say enough great things about Poffie Girls!

of space for people to sit when you are trying on, but if you have a small party it's okay! My dress, veil, and belt came so fast! I ended up purchasing shoes from them as well! Definitely recommend!

recommend them and Bekah specifically to anyone searching for their perfect dress.

erience without any snobbery or pushing to go over budget. It is so worth the drive if you are in Charlotte. I highly recommend it!!!

ws but this is a "must take into consideration" before shopping with them. As most girls have, I have anticipated a magical experience in shopping for my wedding dress. My initial consult with Becca, was pleasurable. She was very nice and encouraging. However - when I excitedly drove an hour and half away from my home to pick up my dress on August 21, my experience was much different. I showed up on a weekday as requested via email, and asked to try on my gown so that I could purchase a veil that day. The staff treated me as if I was inconveniencing them by showing up unannounced while this is what the directions in the email asked of me. Once I had been “traded off” to another consultant after having been there for five minutes, I then stood in the mirror in my dress while other staff told me that the dress could not be altered in ways in which were promised to me on the day I said yes to the dress. Instead of receiving a warm, genuine attitude from the staff, I was made to feel as an inconvenience, and left the salon disappointed in thinking that the dress I purchased from you all could not be tailored to my liking. It was a very disheartening experience - a moment ruined that I will never get back.

e!

good on me. I put on the dress that Vicki had picked and automatically fell in love. Without Vicki and Poffie Girls I would have not found my wedding dress. Not only did I find my wedding dress that day....I was able to find my bridesmaids dresses as well. I can't wait until my big day thanks to Poffie Girls.

nd she helped narrow it down when I didn't have any idea what I would like. Highly recommend for bridal gowns!

I love my wedding dress very much

That makes for an unhappy bridesmaid. We really did not like the recommended alteration company that Poffie girls refers too. They were to busy and seemed in a hurry to get you in and out also expensive too.

& I couldn't be happier!

n my wedding day wearing the dress they helped me find!

e public,so I'm sure these ladies were thinking,omg,its almost closing time and these 2 crazy women are just gonna walk up in here with no appointment or anything.....Vicki Jefferies was nothing but smiles and professional as she asked me what I was looking for. I think it was the second dress that I tried on when I broke down in tears and I knew that was my dress my maid of honor was snapping pictures right and left as Vicki was so kindly and graciously getting me a veil to match my dress I could not have been treated better anywhere else.... I had an appointment at David's Bridal the following Monday to search for my dress but ended up making it only for my bridesmaids.... I told them the story and they were happy for me(I'm sure lol) my paperwork says 5:46 p.m. and they closed that day at 6 I can't thank the staff enough for their kindness and patience..... I found my dress and I love it!!!! I will recommend the store to all my family and friends, thank you ladies for all that you did especially Vicki!!

ments got tough! She also helped me pick out my bridesmaids dresses. Poffie Girls is amazing and I am so glad I bought my dress from here!

dress super easy and stress free!! She listened to my likes and dislikes about each dress. Their dress selection is CRAZY...every kind of dress you could ever think of, they have!! #JABrid

oo big! Well I was also told that my first alteration and fitting would be included in my purchase price, not true at all, Poffie Girls actually recommends Dolce Alterations in Gastonia, little did I know that Poffie Girls gets a percentage off of your entire alterations bill when you go to Dulce after being recommended by Poffie Girls! That's not all! I was also told by the Manager at Poffie Girls that David Tutera is an Italian Designer and designs his gowns around Italian women, completely false! David Tutera is actually American and the company Mon Cheri is ALSO american!!! So I do not recommend Poffie Girls to anyone, don't get me wrong, I love my dress! but the customer service and lies I received did NOT impress me one bit. I'm now getting my gown Altered by Cheryl Young by Carolina Bridal and Alterations, LOVE her!!! shes been in the business for 30+years! She knows her stuff let me tell ya! Took my dress to her Jan 28th, My first fitting is Feb 25th! (: THATS how good she is! Just my personal experience laid out there for you ladies!