Point Lookout Vineyards

ther in the end for a celebration we will always cherish. Unfortunately, a major part of the planning process was made significantly more stressful due to ongoing communication issues with the event coordinator, Cindy, who we also paid additionally to serve as our wedding coordinator. This made the situation even more difficult. From early on, it was hard to get timely responses. There were multiple instances where I emailed and did not receive a response, waited a week or more, and then had to follow up with several texts before hearing back. This made planning feel very uncertain and, at times, overwhelming. While she continuously reassured us that issues were not common and not to worry, the overall experience throughout the process did not reflect that. The situation became even more stressful when Cindy canceled just 6 days before our wedding due to an opportunity to travel to Italy. While she did provide a recommended substitute coordinator and, after some back and forth communication, comped the cost of coordination, the last-minute change created a lot of added pressure. The new coordinator was extremely kind and professional and truly did her best to step in and help, but she was put in a very difficult position having to pick up a situation she had not been a part of planning. Because of this, she understandably did not have the same understanding or expectations of what had been discussed and planned, which meant several things Cindy had originally agreed to help with were no longer going to be done. We ultimately had to step in and figure out many details ourselves during an already busy and emotional time. Because of these communication gaps, our timeline was not finalized until just a few days before the wedding, making it very difficult to properly coordinate with vendors. In fact, several vendors reached out to us directly because they had not been contacted with necessary information. Given that agreements and payments had been in place since March 2025 for an April 2026 wedding, this level of disorganization was incredibly stressful and disappointing. There were also a few execution issues on the day of the wedding, such as the wrong wine being set out initially, which while corrected, added unnecessary stress in the moment. That said, we are incredibly grateful for Sabrina, Mike, and Leslie, along with a few other staff members, who truly stepped up in a big way. They went above and beyond, took on extra responsibilities, and worked hard to make things right. We genuinely would not have been able to have the amazing day we did without their support and effort. While we did have a wonderful wedding and appreciate the beauty of the venue itself, we invested a significant amount for the venue, alcohol, and coordinator. Because of this, we feel it is important to share that we would not recommend working with Cindy specifically, as the coordination aspect did not meet expectations and added a great deal of unnecessary stress. We say this with hesitation, as she is kind and personable, and we truly wish the experience had been different. We hope this feedback is helpful for future couples when planning their special day.