The Perfect Setting For Your Wedding
101 to 150 guests
Holds ceremonies and receptions
AWARD WINNER (3X)
Thanks to recommendations from couples on The Knot
Located in West Hartford, CT, Pond House Cafe is a restaurant wedding venue. The main event area, the Garden Room, can meet couples' dream-come-true expectations. Featuring high ceilings, adorned with twinkle lights, and floor-to-ceiling cathedral windows, this space is flooded with light. There is also a fieldstone gas fireplace and a beautiful park setting, which acts as a scenic wedding backdrop.
Pond House Cafe's Garden Room is a beautiful year-round destination. Decorated with a meticulous sense of style and adorned with seasonal flowers and plants, attention was given to every detail. An attached terrace overlooks the pond and the park, drawing the outdoors in. A beautiful space for a cocktail hour, ceremony, or pictures, this location can help a wedding vision come to life.
Pond House Cafe is home to a culinary team that offers unique food options, made from fresh, local ingredients. Delectable by design, the presentation of their dishes is outstanding. From tasty hors d’oeuvre trays to ornate buffet tables and spectacular plated meals, the cuisine here is sure to impress. Supplied with an in-house wedding coordinator, couples hosting at Pond House Cafe will have the guidance they need from day one. Every detail, from arranging the place cards to placing favors will be taken care of at this premier wedding venue. Couples can have a look at pictures and services on the venue's website, or they can reach out to the friendly Pond House Cafe for information. Dedicated and passionate, this venue's crew is ready to help couples have a wedding to remember.
LGBTQ+-owned and Woman-owned Business
+26 years in business
Speaks English
5 team members
Pricing details
Starting prices
Reception:
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Ceremony:
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Bar services:
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Catering:
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Starting prices don't include service fees, taxes, gratuity, and rental fees. Guest count and seasonality may also affect prices.
Amenities + details
Amenities
Ceremony Area
Handicap Accessible
Indoor Event Space
Reception Area
Guest Capacity
Up to 150
Settings
Ballroom
Garden
Park
Restaurant
Venue Service Offerings
Bar & Drinks
Cakes & Desserts
Food & Catering
Service Staff
Awards and Affiliations
Any questions?
Availability
Reviews
4.7
out of 5.0126 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
The Pond House is highly praised by multiple reviewers for its beautiful venue, exceptional staff, and delicious food. The coordinators, such as Leslie and Cassy, are commended for their organization and professionalism in planning and executing weddings. Reviewers appreciated the all-inclusive packages, transparent pricing, and flexibility to accommodate various requests, ensuring a stress-free and memorable experience. Guests were impressed with the stunning decor, twinkle lights, gorgeous views of Elizabeth Park, and the seamless flow of events throughout the day. Overall, the Pond House comes highly recommended for weddings and special events, offering a magical and exquisite setting for couples to celebrate their big day.Review photos
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Danielle A
Highlighted review.
5.0
12/01/2024
We got married at the Pond House last night, and everything exceeded our expectations! Leslie, Diana, and the entire team made sure our wedding was beautiful, organized, and ran smoothly from start to finish. Leslie was incredibly hands-on with the coordination and made sure nothing was missed. The food was delicious, the space was stunning, and our guests had a blast. We would HIGHLY recommend considering the Pond House for your wedding or party plans!
Carina Y
5.0
3/30/2025
Beautiful place with great food!
Any questions?
Kate T
5.0
2/17/2025
Great experience working with the Pond House in the year leading up to our wedding in December 2024. Charlene was responsive and helpful during our initial inquiries into the venue and Leslie was wonderful with planning and executing our details the day of. Every last detail came together seamlessly. Quick replies to quick questions and sudden changes in our guest list. Our guests continue to comment that it was some of the best food they have ate at a wedding. Sales staff worked with us to ensure we'd meet the minimum right before booking our event. It would've been more helpful to plan out realistically what we were going to pay (adding bar, an app table, etc.) so that the final cost was most consistent with initial conversations. But all in all my husband and I wouldn't change a thing and recommend the Pond House with no reservations. Thank you for a night to remember!
Ciara B
5.0
2/08/2025
Was the perfect venue for our wedding! Absolutely beautiful and the staff were all friendly and very accommodating, especially Leslie who we could not have accomplished such a perfect evening without her!
Bianca P
5.0
1/06/2025
I knew our Pond House wedding would be wonderful, but nothing could have prepared me for the absolute dream come true that it was. Every detail was flawless and every staff member was kind and helpful. Cassy was incredible as our coordinator! Despite rain shaking up some of our plans, my husband and I were completely stress-free because of her organization and professionalism. I didn’t have to worry about a thing! Months later, I am still receiving compliments on the food from our wedding. I don’t have words for how amazing everything was! The Pond House is a stunning venue that provides so much with their service. At other venues you get a bare-bones conference room for your reception space. Not at the Pond House! Twinkle lights, florals, and stunning drapery are already in their reception space, included at no extra charge. My wedding day was truly the happiest day of my life, thanks to the Pond House!
Alicia H
4.0
11/25/2024
We had a few hiccups coming up to the wedding day, but they ended up providing as much as they could for our special day. The venue coordinator we ended up with after ours left TWO weeks prior to our wedding did everything she could to make sure we felt special and had everything we wanted. thank you jessica <3
Anna E
5.0
11/17/2024
10/10 would recommend.
Pricing was transparent and reasonable. We are a lesbian couple, and many of our guests are also queer and trans, and our experience was that this venue was welcoming and affirming. Our Wedding Coordinator Leslie Bates was very organized, responsive, detail-oriented, and a joy to work with. She took care of so many important details leading up to as well as on the day of our wedding. The Pond House staff did an amazing job with decorating so that we could focus only on the pieces that most mattered to us: centerpieces and flowers. The wedding decor was customized to our needs, and we also didn't have to DIY more than we wanted to. The catering staff did an amazing job also. This venue is a restaurant as well, so the food was exquisite and personalized to our guests' dietary needs. We even got to have a soft serve ice cream bar to cap off the night! We had 110 guests, and this venue was the perfect size for what we wanted: an intimate outdoor summer ceremony on the terrace looking out at the pond and a delicious dinner and night of dancing inside afterward.
Sarah F
5.0
11/15/2024
We got married on August 18th of this year, and we could not be more impressed with the professionalism & overall service from Pond House. We got several comments about how good the food is, how beautiful the venue was, etc. We also were going to have our ceremony outside on the venue's patio, but it was 100% rain and thunderstorms. But Pond House was able to pivot quickly & have it inside. If you book this venue, rest assured your wedding will be wonderful.
Lian P
5.0
10/24/2024
We absolutely loved having our wedding at the Pond House. We picked this venue because it offered packages that included all food and drink, the ceremony and reception venue, cake, and a coordinator. The venue was gorgeous, and we got constant compliments on the food from our guests. Our coordinator Cassy was so helpful from our first meeting through the event itself and made our wedding day feel seamless and stress free. We would absolutely recommend the Pond House.
Shelbie S
5.0
9/29/2024
My husband and I got married at the Pond House café last week, and literally everything was amazing. Multiple guests told me during and after the wedding that the food was so delicious and filling; a few folks were full just from the hors d’oeuvres alone. The atmosphere is beautiful, well decorated with minimal decor additions on my end, and so warm and inviting. We had open bar of beer, wine, and one signature drink, and everyone loved this! The packages for food and bar were fairly priced, and meal portions were large! Pond House was also very accommodating of our vegan and GF guests and allowed us to bring in vegan cupcakes as our cake was traditional buttercream (which was delicious from their preferred cake vendor Creative Cakes By Donna).
Our wedding coordinator, Cassy, was so helpful throughout the whole day and all the planning leading up to the big day. She was always responsive, caring and completely helped us pivot to an inside ceremony and cocktail hour when the weather unfortunately did not work in our favor. She also was so kind to help my mom bustle my dress after the ceremony (if you know how time consuming this is, YOU KNOW!) and was swift in resolving any vendor conflict, while keeping my emergency contact (my mom) in the know so I wouldn’t become stressed out. She made sure my husband and I had our select drinks post-ceremony and brought us our own tray of hors d’oeuvres to our sweetheart table as we were mix and mingling during cocktail hour.
Everyone left the wedding full, happy, and loved the elegant vibe of the Pond House Cafe, and the natural flow of the wedding. I cannot thank Cassy and the team at Pond House Café enough!!
Danielle L
5.0
9/29/2024
The Pond House Cafe is a magical wedding venue filled with the most caring and hard-working people! The space itself is beautiful
and so dream-like with the twinkle lights and incredible views of Elizabeth Park.
The staff is incredible. A coordinator gets assigned to you 6 months out and helps walk you through everything that needs to be done prior to your big day. Leslie was great leading up to my wedding and made sure all my questions were answered.
Diana is also so fantastic. She oversees everything going on during the event and truly makes sure every detail is perfect. I appreciated her dedication, from keeping us on track with the timeline, to making sure my wedding party and parents had appetizers brought to us when we were missing parts of cocktail hour.
The venue is so flexible with whatever you dream of. Even when things sounded like it wasn’t usually something they do, somehow the Pond House found a way to meet every request I made. They really do go above and beyond to make your vision come to life.
For everything being included, the Pond House weddings are extremely reasonable. I searched a while for a beautiful venue that was within my budget, and the Pond House had it all! Everything is included, from day-of coordinator to the wedding cake. I loved that it was basically a “one-stop shop” and that they handled all aspects of the reception. The food is truly incredible; take it from someone who never enjoys wedding food but actually loved everything I tried at the Pond House.
The bar packages are very reasonable, and the bartenders are so fast! There was never a line to get a drink.
I was worried about where to have my ceremony- but the Pond House truly has it all. For a fee, they set up the outside terrace for your ceremony and it overlooks a pond with a water feature! It’s so picturesque!
I couldn’t have asked for a better venue staffed with any better people! Pond house: thank you for giving Mike and I the wedding of our dreams!
Noelle C
5.0
9/28/2024
The most wonderful wedding I could’ve ever imagined. The pond house made our wedding stress free, beautiful, organized to the T, and just more than we could’ve imagined. Thank you Leslie and the team at the pond house, you are all the most wonderful people. I would highly recommend anyone here who wants the wedding of their dreams
Ines N
5.0
9/21/2024
We had a small intimate wedding at the Pond House, and everything was wonderful. The planning process was so much easier, thanks to our coordinator, Cassy, who was always available to answer our questions! The space is so beautiful. We did our first look in Elizabeth Park before our ceremony. Much thanks to the amazing team at the Pond House!
Mihoko G
5.0
9/05/2024
Where to even start...Pond House was incredibly easy to work with through the entire wedding planning and execution process. They strike the perfect balance between hosting weddings often and making you feel special and personally cared for - especially our venue coordinator Leslie. She is attentive, detail-oriented, very professional, and you can tell she knows the wedding process like the back of her hand, which is incredibly comforting. They worked with us on all our unique requests like sourcing specific alcohol for the bar and incorporating Lebanese drummers onto the dance floor. The venue is all-inclusive in terms of food, drink, tables/linens, yet it gives you the freedom to chose your own vendors (DJ, photographer, florist) which gave us the perfect balance of an easy planning experience without feeling like our hands were ever tied.
The venue itself is also gorgeous - it's in the beautiful Elizabeth Park, has a cute patio for outdoor ceremonies, and the reception room is breathtaking with its decorations, twinkly lights, and massive windows. You could tell our guests were in awe of the beauty of the room when they first stepped inside!
To add to everything great about the venue, the food and drinks are delicious and at a reasonable price point for the high quality and volume you get. Our guests raved about the hors d'eourves, the buffet (especially the beef tenderloin and eggplant parm), and the signature cocktails (s/o to the strawberry basil vodka lemonade). And of course the butlered mini desserts hold a special place in my heart.
All in all, we cannot recommend this venue enough if you're looking for an easy, all-inclusive wedding experience with a classy, garden vibe and delicious food.
Njema D
5.0
8/07/2024
If you want your guests to talk about the food, the beautiful venue, and your cake (CakesbyDonna) after your wedding: book the Pond House.
The staff at the Pond House went above and beyond every single one of our expectations leading up to the wedding and on the wedding day.
The Pond House gives you a coordinator that you meet with up to four times before the wedding date. They are incredible organized, helpful, and communicative. They make the process fun and the stressful parts smooth.
An added bonus, they are very explicit about the pricing. We did not meat our minimum because our guest count was lower than anticipated. Leslie, our coordinator, gave us all our options, and made sure we stayed near the $10,000 minimum. We were able to increase the ounces for the meat, upgrade our drink package, and add chocolate covered strawberries to be passed around near the end of the night.
Emma J
5.0
8/06/2024
On short notice, we decided to plan a wedding. We were not planning on doing a formal thing until we came across the Pond House. It is absolutely beautiful and having Elizabeth Park right there was an extra added bonus. Because we planned it on such short notice, we put a lot of trust in the venue and food. The food and drinks were incredible!! We had a great experience with the Pond House. The price was very reasonable, and it is nice that it includes a coordinator! We would definitely recommend this venue!!
Kathleen L
5.0
7/09/2024
This place is amazing!! Such an incredible venue. The team was fantastic from our coordinator to the kitchen staff to the bartenders. Everyone was fantastic. The reception hall was amazing and the coordination to make sure everything ran smoothly was amazing! Thank you again!
Marlene G
4.0
6/30/2024
Beautiful setting and great food. Recommend to hire your own wedding planner to work with the Pond House wedding coordinator, especially if you are brand new to wedding planning.
Amber D
5.0
6/25/2024
From the moment we saw the venue I knew it would be perfect for our big day. The staff from start to finish was so kind and accommodating and really made us feel like the prince and princess of the day! The venue was stunning and the food was amazing, we heard from guests all night about how beautiful the room was and how great their dinner was! We couldn’t have asked for a better venue to experience such a special day and we will also be thankful to Leslie and the team for all they did to make our day a dream come true! If you’re considering the pond house for any event my husband and I could not recommend it enough!
Ellie L
5.0
6/15/2024
The Pond House was the perfect venue for our 120-person wedding. The reception hall is absolutely stunning, and decorated year round with beautiful flowers and greenery from the park. Tons of natural light made for incredible photos. The patio made for a beautiful and intimate ceremony. The food was fantastic and we’ve gotten tons of compliments. Our coordinator Leslie plus the rest of the team were easy to work with and made the day run so smoothly. We were running late in the morning but she kept everything calm and moving. Communication was great and the team did a great job setting everything up exactly to our vision. Plus we had the whole park to take our wedding photos in and for guests to explore! Highly highly recommend!! If you’re considering this venue definitely go try the food at the cafe, it’s just as good as the wedding food!
Sarah G
5.0
4/30/2024
The Pond House made our perfect day even more perfect. The venue is gorgeous, the staff are friendly and precise, and the food is amazing (we're still thinking about it)! The overall price was very reasonable and they were able to put every decoration in its place. I'm so satisfied with their services!! It was an amazing day.
Rebecca T
5.0
3/31/2024
We had our wedding here on 3/23/24. I cannot speak highly enough about the venue itself as well as the staff. We worked with Diana and Leslie. Diana knows her stuff! She gave great suggestions and was helpful throughout the process. Leslie was beyond amazing- she nailed every detail. The venue was stunning and all the guests raved about the food. We had a seated dinner with 115 people. Everything fit perfectly. The decor was well done. The staff were incredible. We truly had the best day, and would choose the Pond House 1000 times over.
Kimberlie L
5.0
2/18/2024
We were so happy to have found this place. When we saw the pictures on the Knot, we weren't really sure if this place was for us, but when we went in person, we were absolutely amazed by how beautiful and perfect the venue was for us! The food is AMAZING, the venue coordinator was on-point and so helpful day of. As the day got closer we had a lot more communication and they were flexible with a lot of things we wanted. The waitstaff was wonderful day of; when I couldn't find one of the appetizers I really wanted to try, they found a tray and ran outside to give them to me to make sure I had as many as I wanted! The only minor issue we ran into was we had spoken to/confirmed several times about swapping one of the sides for the meals and on the day of, we were disappointed to get the original side without being told why they had to make the switch.
That being said, having our wedding at the Pond House was incredibly and we would highly recommend this venue to any couple planning their wedding.
Aimee D
5.0
1/09/2024
The first time I visited the Pond House I absolutely fell in love with it. It was decorated for the holidays and it felt so magical. We knew right away that this was where we wanted to get married. Two years later we got married here on 1/5/2024 and I just can’t stop thinking about how amazing it was! My guests all night kept saying how it was one of the prettiest venues and funnest weddings they’ve ever been to. How it was stunning and felt so magical. I have an old school Italian family and was so worried about the food because they can be such critics but omg. People RAVED about it. I had my rehearsal dinner here as well. Each food item better than the next. They have so many different options to choose from to satisfy and also accommodate dietary needs. The servers and bartenders were professional, hard working, personable, and so kind. My wedding coordinator was attentive, always replied quickly, never made me feel like a bother, and her professional opinion was always appreciated. I wish I could relive that night over and over. I can’t recommend this venue enough. 🖤
Steph F
5.0
11/12/2023
The Pond House was a perfect place for us to have our wedding. From start to finish we felt attended to, listened to, and it was just what we hoped for. Our guests continue to rave about the food, décor, and the love they felt in the room. It was truly an experience that we will forever cherish!
Christine H
5.0
11/07/2023
We LOVED the Pond House because of the phenomenal food, beautiful decor, the guidance we got from our planner Leslie, and the overall value! It was important for us to have delicious food and the variety of cuisines was a huge plus. Since my family is Chinese, we were able to pick out some Asian themed food. For decor, the only thing we brought were flowers for centerpieces and ceremony pieces; the Pond house had everything else to make the setting gorgeous! Leslie was instrumental in helping us stay on track for planning, and on the day of!
Michelle M
5.0
11/05/2023
My husband and I were impressed with Pond House Cafe from day 1. Their customer service and hospitality are unmatched. From initial meetings, food tastings and rehearsal, we felt very confident in our decision to choose Pond House Cafe for our wedding ceremony and reception. The banquet room itself is beautiful and requires very little extra decorations. The food is incredible and they offer so many different varieties of food. A special thank you to Leslie, our wedding coordinator, for ensuring everything went perfectly.
Lisa R
5.0
10/10/2023
The Pond House was the perfect location for our September wedding! We picked the venue for its visual appeal and food and both exceeded our expectations. We knew the Pond House provided seasonal decor but it was absolutely breathtaking! It would have cost thousands extra to provide our own twinkle lights, flowers, and decor. The food was outstanding and the incredible staff made sure we had plenty of it. Our coordinator Leslie met us right after the ceremony with our drinks (she even asked what we wanted at the rehearsal!) and the servers brought hors d'oeuvres right to us while we were taking photos. Our guests are still talking about the food! Leslie and the entire Pond House team really went out of their way to not only give us everything we asked for but also provide us with advice when we asked and needed it. We could not recommend The Pond House more!
Grace G
5.0
10/04/2023
The entire Pond House staff was experienced and professional. Although they have weddings every weekend, they truly made us feel special. As an LGBT couple, the Pond House made every conscious effort to make us feel comfortable, welcomed, and valued. If there were any hiccups the day of the event, we didn’t hear about them! Thank you again for making our dreams come true!
Madison N
5.0
9/14/2023
There aren’t enough words to describe just how incredible the Pond House Cafe was for our wedding.
The venue itself was absolutely stunning. We got married in June and between the flowers, lights, and decor, it was beautiful. It was also peak rose season so the rose garden in Elizabeth Park was breathtaking. We are so lucky to have had our photos here. The staff at the Pond House went above and beyond for us. Leslie was our coordinator and she was truly amazing. She answered every single question we had, met with us often to go over everything, provided detailed checklists for everything we needed, and so much more. On the day of, Leslie and Diana made sure everything ran smoothly. They made sure the processional was all ready to go and indicated when it was time for each person to go. Leslie also helped with smoothing out my dress and veil before walking down. Even though it rained a little during the ceremony, we wouldn’t change a thing.
Next, the food! We had read the reviews about how delicious the food was, but didn’t know just how delicious it was until the day of. The hors d’oeuvres were so unique and tasty, it may have been our favorite part of the meal. For entrees, we had the pork osso buco, the salmon, the chicken, and the vegetarian lasagna. Our guests raved about the food for so long after and we still hear how great their meals were. Our salad was a hit as well - we had the poached pear and I still dream about it. I have worked in catering and been to many weddings, but no wedding food has ever held a flame to what the Pond House provided. We had a wedding of 155 with at least 145 people on the dance floor all night. It was a special and perfect place for our wedding and we couldn’t be more thankful. The Pond House is truly a hidden gem - don’t sleep on it.
Shannon P
5.0
8/22/2023
We had such a great time at our wedding at the Pond House. We had Leslie as our coordinator and she was fantastic! The food, drinks, and all the staff there that night were absolutely amazing and made our night.
Laura C
5.0
8/14/2023
Pond House is such a beautiful venue, located in the stunning Elizabeth Park. Our coordinator, Leslie, was responsive and helpful throughout the planning process, and so organized and efficient on our wedding day. Everything we could think of was taken care of, and everyone on the Pond House staff were so accommodating and friendly. And the food is delicious! Thanks again to everyone at Pond House!
Ava S
5.0
6/20/2023
We are so glad that we chose Pond House for our wedding venue. We appreciated Diana’s straightforward and no-nonsense attitude. Our coordinator, Leslie, was easy to work with and very accommodating. Their communication leading up to the wedding was terrific. The venue itself was stunning, especially as the evening went on and the twinkling lights became reflected in the windows. The food was all exceptional—our guests kept telling us how delicious everything was. Diana, Leslie, and the rest of the staff were very attentive of us, ensuring we ate and drank. There were a few minor issues—they served champagne to some of our guests who we had specified don’t drink and there were some issues with getting the food out on time (we had asked to have the salads out when guests arrived, but they ended up being served after the speeches which delayed our program). That said, we truly loved Pond House and plan to come back for our anniversary!
Catherine L
5.0
6/19/2023
Our wedding venue was amazing. The Pond House and all people involved were so kind and attentive. Leslie, our coordinator was great about answering all my questions and bringing things to my attention I would have never thought of. The entire days timeline moved along swiftly and everything was very clean. The food was delicious and the dessert was to die for! Highly recommend the Pond House as a venue!
Chelsea P
5.0
5/28/2023
Our wedding was perfect! Leslie was our coordinator and she nailed every detail. The wait staff were phenomenal, the food was fantastic, and everything looked so beautiful! This venue was a very special place for us, Elizabeth Park was where my grandparents fell in love and where my husbands grandmother spent a lot of time. I’m so glad that we could share our special day there as well.
Michelle S
5.0
5/14/2023
Our wedding went perfectly on May 11th. The staff was quick to respond and very accommodating to various allergies amongst our friends and families. The venue is absolutely gorgeous both inside and outside. A big thanks to our wedding coordinator, Leslie for all of the hard work she did for ours as well as the staff and chefs.
Sara M
5.0
4/30/2023
We are so happy we chose Pond House Cafe for our wedding venue! Everything from the very beginning was very easy, clear and the staff are super helpful and organized.
Leslie was our coordinator and she is simply the BEST! She is super sweet, gives great advise, is open to suggestions and is always on top of everything. We LOVED working with her.
The wedding package they offer is very complete, you can have on-site ceremony, choose buffet or plated food , open bar!!! and many other things. All of our guests loved the food, the space and decoration! A huge plus is the location, it is in Elizabeth Park which is great for pictures, regardless of the season.
They have an online portal in which you communicate with the wedding coordinator and it is very helpful, you can upload pictures, ask questions and be very specific in how you want your wedding to look like.
We are so happy and recommend you to celebrate your wedding here too.
Marisa F
5.0
4/30/2023
Perfect location for a wedding. We chose to have a day wedding and the venue was able to accommodate easily whether it rained or was sunny! Leslie was our coordinator and we couldn’t have asked for a better person to support us for our day. She made the entire process seamless and stress free. The food was spectacular and all of our guests gave fabulous reviews on the food and the decorations within the venue. Highly recommend this venue for you wedding reception!
Andrea J
5.0
4/06/2023
Our Pond House wedding was perfect! From decor to good to service, we were impressed. And we had so many positive comments from guests. Highly recommend for a wedding in any season.
Heather D
5.0
3/23/2023
Everyone at the Pond House was incredible! So many guests commented on how great the food was and how beautiful the space is. We are so happy we chose the Pond House!
Leah D
5.0
3/20/2023
We were impressed from start to finish with our experience at the Pond house for our wedding. Leslie was a fabulous coordinator, and everything turned out perfectly. The food was fantastic and the venue is already stunning inside so we did not have to add much for decorations. Being able to coordinate food, cake, drinks, and on site ceremony through the venue was so easy, and it took a huge amount of weight off of our shoulders!
mariah m
4.0
2/11/2023
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Matt M
5.0
2/03/2023
We got married here 1-28-23. We loved working with Diana, Leslie, Eric and all the staff. They’re extremely knowledgeable, professional, dedicated and you can tell they want your wedding to go as smoothly as you do. They bent over backwards to help us and work with us and I can say with confidence I would not recommend any other vendor to handle a friend or family member’s reception.
Adam H
5.0
1/24/2023
Leslie and Diana worked so hard to make our day perfect! From the very first inquiry they were super friendly and helpful, sharing their experience and expertise every step of the way. The Pond House is such a beautiful venue- and while many enjoy it with the gardens in the spring and summer it is something truly special in the winter. Guests told us they felt like they were in a Harry Potter movie (best compliment ever..) it was so beautiful and magical. The night was so smooth, we were checked in with and taken care of non stop, and the food is DELICIOUS. We couldn't recommend the Pond House more, any time of year.
Jordan P
5.0
10/25/2022
We booked Pond House for our October wedding. Diana gave menu recommendations based on allergies and dietary restrictions, helping us provide guests with a well-rounded selection. The environment is romantic and cozy, and staff do a beautiful job keeping the hall decorated seasonally. Leslie and Diana didn't stop moving the entire evening, ensuring all of our needs and guest needs were met. The food and drinks were incredible. Highly recommend looking at this venue. Our guests could not stop talking about how beautiful it was.
Grace S
5.0
10/10/2022
We had an amazing fall wedding at the Pond House for 100 guests. We weren’t from the area and found the Pond House on Google Maps, came and visited and were delighted throughout the planning process and in the event execution!
The venue is lovely, and leadership has done a great job to make planning relatively stress free. They provide an excellent menu selection, and handle most of the details like linens and dinnerware, and coordinating a cake vendor. Many other vendors know the Pond House well, so coordination among all our vendors was easy.
While our coordinator changed abruptly about a month prior to the wedding, Nicole was amazing in the final plans and prep and in leading execution.
The food was excellent - we chose the buffet and were really happy with that decision. Our guests raved about basically everything: the food, the staff, and the beauty of the venue. It was truly perfect.
Taking pictures out in Elizabeth Park was also wonderful, and we were able to slip out a few times throughout the evening for lovely night time pictures around the Pond House and park.
The service was great, the venue was beautiful, and everything was reasonably priced for a wedding. We’ve recommended the Pond House to our friends and are glad to recommend it publicly.
Kaitlin L
5.0
9/06/2022
There were a few bumps in the road for our wedding needing to be rebooked due to COVID and some staff that left during planning but when we were able to work with Stephanie a few months before the wedding, she was able to jump in where we were left and make sure that all the loose ends were tied. She reassured us with all of our questions and concerns and was so personable. The day ended up being absolutely perfect
Candace T
5.0
9/06/2022
My husband and I booked the Pond House Café in 2018 for our 2020 wedding. Due to covid-19, we ended up postponing our wedding twice! Diana and the rest of the staff were extremely understanding and easy to work with in finding us a new date. We were able to finally celebrate our marriage in April 2022 and were beyond happy with the service we received. We did a buffet and there were plenty of options to choose from. The food and drinks were amazing. The bartenders were also a big hit amongst the guests. They made great drinks and were a lot of fun! I suggest doing a signature cocktail, the strawberry basil lemonade was delicious. I was so happy with the way that they decorated and set everything up. I have no complaints. It was a beautiful and perfect day.
Vivian S
5.0
8/04/2022
We had a great experience with the Pond House for our summer wedding. Stephanie and Diana were super helpful, the food was amazing, and the garden decorations were on point. The terrace was a beautiful setting for our ceremony. We got the intimate package for 50 guests.
Meaghan F
5.0
7/22/2022
We had our wedding here with about 130 guests on a Saturday evening. It was WONDERFUL, everything with off without a hitch, we had such a great time. The staff took care of everything and we were really able to just enough and celebrate with our guests. Would REALLY recommend. We specifically loved the speciality cocktails, people LOVED the basil strawberry vodka lemonades we had at Happy Hour
Sarah Y
5.0
7/21/2022
I cannot say enough about how perfect our July 2022 wedding was at the Pond House. The room is absolutely beautiful and well decorated. The food was outstanding (our guests are still raving!). The day ran so smoothly, and our coordinator Stephanie was so helpful and thoughtful, and ensured that everything went as planned. We had the best time, and our guests are still reaching out to us to say that they did too!
Claire G
4.0
7/17/2022
We had out Wedding at the Pond House last week. It was a beautiful day and the entire staff was lovely! Our first wedding planner left the company a few months before the wedding, and we missed out on about a month of communication while we were waiting to be assigned our new wedding planner. Once we were assigned Nicole, everything continued very smoothly. She was very knowledgable and answered all of my questions and concerns very promptly! The food was delicious and the venue-appointed cake vendor was lovely and the cake was perfect! It was surprisingly affordable and we were thrilled with the '"flow" of the entire day. If anything, it went by too quickly!
Leah I
5.0
7/06/2022
We got married at the Pond House on July 1st and had an extremely positive experience. The factor that really made our wedding planning smooth and painless was our coordinator, Nicole. If you have the chance to work with her, go for it! She is organized and professional, but also warm. She made us feel special and helped to make the day really feel like us.
Beyond that, the food and decor was lovely and exceeded our expectations. And word to the wise, there is a wide range of budget options for the Pond House. If, like us, you're trying to have a small, budget-friendly wedding, consider lunchtime and weekdays. We thought the Pond House was way out of our budget, but found that a Friday afternoon lunch buffet was a great value and worked for us.
Overall, very pleased with our experience and would recommend! And ask for Nicole- she's absolutely great!
Molly A
1.0
5/20/2022
Venue fired first wedding planner only to replace her with another coordinator that did not care about the wedding at all, had no details and the wedding party had to plan/arrange everything the weekend of. They rushed to kick us out before our end of reception time, staff ignored guests half the time, probably broke contract regarding clean up (not the bride so not clear) and generally made us feel unwelcome and undeserving of their space.
H H
5.0
3/26/2022
Unfortunately, our plans have changed and the wedding planned for SATURDAY JULY 30TH 2022 has been cancelled. We are working with the venue to help them rebook the date (they have been amazing, the food is so delicious, summer blooms in the park!).
If you are interested at all, this venue/date would be an absolute steal.
Meredith L
5.0
2/12/2022
We had the most beautiful wedding at the Pond House Cafe! My husband and I searched high and low for the perfect venue and after arriving to Elizabeth Park, we knew we found the place. We originally began wedding planning pre-pandemic, so we greatly appreciated the opportunity to have a tour and consultation with Kim and Diana. Upon our first visit, we had the opportunity to not only see the grounds and garden room, but also to sample food and drink. We were blown away by the floor to ceiling windows, high ceiling, and magical decor. After booking with the Pond House, we had the opportunity to attend the in person Open House, which was AMAZING for sampling appetizers, drinks, and cake vendors. I highly recommend attending this event. We also had the opportunity to attend the sit-down tasting---another highly recommended event. When the pandemic hit, we made the unfortunate decision to postpone our wedding from September 2020 to July 2021. The Pond House was incredible in helping us coordinate a new date with no penalties except food cost. On the day of our wedding, which was a morning wedding, all of our guests complimented us on how amazing the food was and how incredible the grounds were. The staff was also amazing in accommodating our guests with food allergies and dietary restrictions.
A few minor oversights on the day were: 1. Appetizers were not set aside for the bridal party even though it was requested 2. Food platings and some menu items were changed without notification when compared to the initial tasting presentation 3. While the team utilized a shared coordinator model, it was a bit frustrating to have 3 or more different contacts during the planning process (Diana, Erin, Stephanie, Brittany).
Also, I highly recommend getting a photography permit for Elizabeth Park, especially during high season. Our photographer was able to have bridal parties and people "practicing" in the park by announcing our permit time and inquiring to see theirs.
Overall, our wedding day was everything we envisioned and more thanks to Brittany, Diana, Stephanie, and Kim.
Sandra V
5.0
1/26/2022
What can I say? I am still in awe from our wedding. We had the most beautiful wedding at the Pond House. My only complaint is that it is over! The Pond House was phenomenal to work with and the space is absolutely breathtaking during the winter months. Our guests are still talking about how amazing everything was - from the decor to the food to the mac and cheese bar. It was everything we wished for and more. If you want a winter wonderland wedding then the Pond House should be top on your list!
Katherine B
5.0
1/14/2022
The Pond House Cafe blew my husband and I away. We just had our wedding in Jan 2022 in the hight of the omicron wave of COVID. As my husband and I were panicking they kept us calm by keeping everything very organized for us and let us make last minute changes to our seating chart as more and more guests cancelled due to the pandemic. We had booked the venue about a year and a half prior to the wedding and everyone answered all of our questions and helped us plan every step of the way. Not to mention the breathtaking Christmas decor around the room. Multiple guests told the groom and I that this was one of the best if not the best wedding they had ever been to. The decor was beautiful, the food was phenomenal and not your typical wedding food. They even let us take some of our buffet home. The cake was included and delicious. The staff was over the moon helpful. Our coordinator Beth was also amazing and kept the flow of the wedding organic but also asked the groom and I for our input throughout the night. I mean what else would you want from a venue?! We 100% recommend the pond house for any of your events!!
Kimberly H
5.0
10/15/2021
The Pond House is a beautiful venue and we would definitely recommend! Elizabeth Park is a perfect setting for photos before/after/during your event and the terrace outside the reception hall was gorgeous for the ceremony. The venue is already so beautiful so you don't need a lot of decorations, and it really stands out against the typical hotel ballroom aesthetic that is so common. This venue is also great because a lot is included with the catering and bar included in the packages. Would recommend for weddings/ parties of 150 or less, otherwise it might be a little tight.
Samantha A
5.0
8/26/2021
My husband and I can not say enough wonderful things about the Pond House! We booked our wedding back in fall of 2019, so we were wedding planning through the whole COVID rollercoaster, and I am not sure that we could have kept our sanity intact without the Pond House on our team. They were incredibly agile and adaptive, more than generous when working with us around the updated regulations, and responsive to our many, many questions. They also valued keeping our guests and their employees safe, which was important to us.
Our wedding day itself was absolutely magical! The room and the gardens were gorgeous – it felt like a dream. The food was delicious (all of our guests were raving), and the team made sure that, even as the bride and groom, we never went hungry. Stephanie is amazing and she was there to help us in every way, even helping me to figure out a difficult bustle! Thanks to the Pond House, the whole night ran seamlessly - we can’t imagine a more wonderful wedding day.
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