I hired Yolanda for my bridesmaids and mothers for my wedding on oct 2021. The only good thing about her is she was friendly and nice to everyone on the venue. That is the only way... I consoled myself. But her services were so bad that the everyone took their makeup off after she did their make-up, which is what I hired her for. She did a pretty bad job even with the hair. If it was just me complaining about a service, I could have lived with it. When everyone started complaining about it around me during my wedding (including my mother) that it broke my heart. She took 3 hours of my wedding day just for everyone to redo their hair and makeup. It was a lot of damage done to my wedding. The girls who did their own make up and hair looked way nicer. I was so ashamed, that I couldn't ask my bridesmaids to pay for that service. Later after a week, I approached her with this situation. Forget any compensation back for the services, she didn't even think about apologizing once. She saw this happening on the wedding day itself, but didn't hesitate to overcharge after she saw the disaster. I understand you can't please everyone, but there must be something fundamentally wrong if everyone is unhappy, and if nothing else you owe us an apology.