Princess Bridals

t too Thank you princess bridals!!!! 🩷 shoutout to Chuck who was amazing during the entire process!!!!

dress that I tried on because I knew it was the one right off the bat which says a lot! This place is very clean and organized and once again, very helpful. The pricing is very fair and the seamstress is also very sweet that they use. I just had my first alterations apt for my wedding gown and everything went super smooth! I highly recommend going to this small shop boutique for any of your future wedding gowns / MOB gowns as well!

re that had no customer service and a terrible selection. The third was Princess Bridals. My appointment was with Trinity, upon arrival I provided some info regarding what I was looking for and she selected some options for me. Unlike the previous stores every dress she picked I liked. After trying on the first 3 dresses she had selected I knew the style I was now looking for and had found the dress I absolutely loved. I knew I had found my dress and was able to order that day. My dress came in earlier than expected and I was able to have enough time for alterations to get the dress to fit perfectly. The seamstress was very nice and did a great job! To any bride I would say make Princess Bridals your first stop, I am sure you will find the perfect dress there!

honest, knowledgeable and understanding. I walked in anxious, nervous and worried, but left feeling like a queen. The entire store gave me their full attention and we celebrated with champagne and delicious chocolate after! I had a tight budget and they worked with me. The quality of the dress was amazing and I felt so beautiful. The services provided were top knotch. The ambience of the botique made me feel that it was actually my wedding day. Thank you Princess Bridals! Keep making women feel like the Princesses we are. -- A happy bride, H.E Dr. Samoya Henry

trying on dresses and Rebecca helped me calm down and the second dress I tried on was my dress! My experience was so different from all of these horror stories I hear about other stores not taking time with each bride, not having enough variety or just being part of the bridal assembly line. I would HIGHLY recommend Princess Bridals to any bride searching for her wedding dress! Or MOB’s looking for their dresses, I’m bringing my mom there in a few weeks to look for hers!

intment. They had such patience and were very informative about the whole event since it was my first time to this type of vendor. I want to say I am very pleased that I was able to retry on my first dress along with the others that I had tried on and was shocked that I was definitely saying yes to the dress the first time. Also thank you for allowing me to use the one off the mannequin!! I am lookin forward to seeing you guys again when the dress comes in for fitting purposes. Even my sister got her wedding dress from you guys years ago.

on my very FIRST dress in the store, I said “yes” to the dress! From setting foot into the store almost a year ago to having my first fitting recently , Charles and his team made me feel nothing less then a Bride each and every time! They dimmed the lights a million times in every way possible to make sure I got the full affect of my gorgeous dress. They are super sweet, thoughtful, helpful, and mostly caring. I cannot wait to finish working with Princess Bridal and become a princess on my wedding day!

us and I filled out a registration form. Lynn is amazing. The 1st dress she had me try on was the ONE! My dress is absolutely stunning and I couldn’t imagine getting it elsewhere. She made my experience so smooth and fun! Excellent customer service!

ntive and knowledgeable. Highly recommend!

d helpful, the dresses are beautiful and affordable, and I felt so comfortable. 100% recommend :)

gan to help me find the perfect wedding dress. I put on the first one she pulled for me and that was it, I knew (and she knew) it was the one! Rebecca was very knowledgeable and extremely helpful, I highly recommend Princess Bridal for anyone looking for the perfect dress.

articular image in my head about the type of dress I was going to buy, but the dress and style I ended up choosing was completely different and absolutely breathtaking. Princess Bridals empowered me to embrace my beauty and take that risk, in order to make my wedding look very special and unique. Thank you so much for the wonderful experience!

aff was so kind and accommodating. They change the lighting so you can get a real feel for what you’re dress will look like in the daytime and in venue lighting, which was so impressive! The owner, Chuck, was so outgoing to my mother over the phone, and went above and beyond when we came in with more family for them to see my potential gown... I wound up saying YES TO THE DRESS!! And they congratulated me with a champagne toast for us all! If you’re looking for a special, intimate spot to find an amazing selection, and feel super special at your appointment... look no further!!! It was my first and last stop! Thank you to all at Princess Bridals for making my experience one I will never forget!!!

make an apt until the very end. I never felt rushed and I was there for almost 3 hours. Rosemarie was attentive, asked what I was looking for, spent time looking at my pictures and picked out some great dresses in my style. Each time I didn’t like a dress, she would ask why as to not pick another dress like that and each time get more of a sense of what I was looking for. In the end I found two dresses I loved and the owner Chuck, came over to talk about alternations. He personally held my dress tight to give me the full idea of would look like. I tried on both dresses 3-4 times each and they were so patient with me. He then gave me a great deal on the dress and alterations. We celebrated with a special song, paddles (I said yes to the dress), pictures and even champagne. We had such a great experience. At the other places we went to my mom had to hand me the dresses and zip me up and hang up the dresses, Rosemarie did all the work so my mom could sit back, enjoy the time and just help me decide. The store is also beautifully kept neat and well designed. I was so impressed by all and would definitely recommend. Getting married is stressful and they helped make this experience so great and relaxing .

dress styles, designers, accessories, and alterations. They were able to pull out other dresses they thought I may like based on what I was selecting myself! They went above and beyond to find out information on what alterations/add-ons could be done for both dresses they had in stock and dresses they didn't even carry! They offered to order any dress. They also had a great selection of bridesmaids and MOB/MOG dresses! I would highly recommend this salon!

ased the dress I was told the top could be altered...during my fittings I was told it could not be. The dress was cut entirely too short and had to be re done using the leftover scraps of lace. It was suggested I just wear flats to meet the length. The straps were pulled too tightly that they left marks on my shoulders. Again to repair this, the straps had to be cut off and put back together with scraps. To make matters worse, the buttons and hooks for the bustle were not completed. I missed my entire cocktail hour while the bridal attendant figured out a way to clip up the bottom of the dress. The whole experience was more stressful than necessary. My mom was even giving the seamstress suggestions of how to fix things when she kept saying it could not be done.

who like to over charge for everything. I got conned into paying for the rush delivery of the Bridesmaids dresses, and they didn't even arrive on the date I paid HUNDREDS of dollars to have them by. Well, this did make me explode. Then, MAGICALLY the dresses were found....weird. Now, my biggest issue is how they were with my wife. She was so excited when she found this dress, but each follow up appointment made her more and more upset. In one fitting, no alterations had been done and they had my bride try the dress on anyway.... They neglected to mention all the pins that were in the dress and it cut up my wife's legs. To the point some of them scared. This was just 2 weeks before our wedding. Luckily, the dress covered all of the cuts. As I said, I only dealt with them 2 or 3 times, which was to pay for dresses and to pick them up, but all I know is my Bride came home in tears after her last fitting. That is no way to treat the Bride. I wouldn't recommend this place, simply because they have terrible customer service. OR get your dress and run some where else to get the alterations done, because they also up charge for those....

line from a designer she likes. When we arrived they only had ONE of her specific picks and another handful from the designer she was most interested in. The woman we worked with was unpleasant and unprofessional. She kept saying how exhausted she was from her other appointments during the day. She made rude quips and continually cut off the brides family as they were commenting on the dresses. She was not listening to the brides likes and dislikes of the dresses and in turn wasnt suggesting different styles to try on. We were there for over 2 hours and no one was even offered a bottle of water. Another sales-woman was trying to help suggest things (after she realized the appointment was going nowhere) but kept saying that I was picking them from the rack instead of approaching her associate directly. Overall, a very disappointing experience.

ything we asked of her.

e perfect dress. The salesperson showed me several that weren’t THE dress. I ended up finding the dress myself that I'd ultimately buy misplaced in the sale section. Luckily, I thought to check out that area. I told them the alterations & additions I wanted & they told me I would need to come in for 4-6 fittings between when the dress arrived & when I pick it up. The dress arrived in January, so they told me there would be plenty of time to complete the dress & it would be done by April. The seamstress I was assigned did not speak English very well, so she didn't understand a lot of what I wanted done to make the dress perfect. In the end, the dress wasn't finished until 3 days before my wedding. Even my veil, which only required them to sew the back piece onto the blusher, wasn't finished until the last minute & only upon my insistence to do so while I waited. Several fittings occurred without any work being done since the last fitting, including one where I waited for over an hour when I had an appointment, only to be shown that nothing was done & ended with me repeating the same alterations that still needed to be done. I felt like the store owner didn't want the seamstress to spend as much time on my dress as would be necessary for what was agreed on. By the time I picked up my dress, I had gone in about 15 times, including 5 in the month before my wedding. I asked if I could bring in someone to learn my bustle since it was complicated & asked them about a specific day. When I called to confirm, they informed me that the seamstress wasn't in so I could not try it that day. I asked about the next day & they said that would be okay, but when I called the next day, in between getting my nails done & my rehearsal dinner, they again told me she was not in & wouldn't be until the day of my wedding. I ended up having to pick it up the day before my wedding not being able to have anyone learn the bustle & not even knowing if it was even completed correctly because there was “no one available who could repack my dress properly” if I tried it on. I'd told the seamstress that I thought a part of the bustle & the hook in the back should be tighter, but she disagreed, even though parts of the dress were falling while I was just standing there. This trouble continued the day of my wedding, as my bridal attendant bustled my dress for me countless times throughout the night. Additionally, there were holes in the ruffles that should've never been there to begin with, but the seamstress assured their coverage with additional appliques. The day of my wedding I noticed one of these large holes was left untouched & very obvious. The seamstress was supposed to go over my dress before I picked it up. The top of my dress was not fitted right. There was extra material visible in the front, so much so that I look like I have a large triangular puff of skin on my abdomen. The hook at the top of the zipper in the back broke during my pictures before the ceremony. The store owner was little help, being absent most of the time & seeming to leave any issues to the salespeople. The only positive I can say is that I walked out with the dress. However, it wasn't how I wanted it to be, even though I was assured by everyone in the store it would be perfect before my wedding.

was very encouraging, helpful, and extremely nice. I did encounter some problems when I went to what was supposed to be my 3rd fitting--instead, my dress had been wrapped as though I was picking it up, even though I had specified that I would need to try it on again as there were some alterations that were needed after my 2nd fitting. The salesperson was visibly annoyed and did not want to let me try it on. I'm glad I insisted, as they had not made the proper alterations and the dress was bulging in the back by 2-3 inches. Initially, the seamstress said it looked fine (even the salesperson told her that it was too big), then she said it was my fault for losing weight (I had not), and finally she insisted that I had said this was how I wanted it to look. She told me that she did not have time to fix it and that I would have to take it as is (this was 4 weeks prior to my wedding). However, I must say that this issue was handled mostly well. The store owner was alerted to what was going on, personally came to see me with the dress on and agreed that it needed to be altered. He guaranteed me that it would be ready within one week, which it was. I had been told that a button would also be added to cover an exposed zipper; this was never done. The dress had been otherwise tailored appropriately. Aside from that, my experience with Princess Bridals was good--they have a nice selection of beautiful dresses at reasonable prices. I just wish that my overall experience with the alterations had been more pleasant.

d certainly didn't expect the salesperson to drop everything and help me. My intention was to look around and make an appointment for the following weekend. Upon entering the store, which by the way wasn't busy, a salesperson looked up from her paperwork and said " hello, do you have an appointment ?" Like I was bothering her .... I barely got out the word no before she rudely asked "what is the event and what day is it " when I said my daughters wedding 7/6 she barked " OH YOU HAVE TIME.... when it gets closer make an appointment " and walked away . I looked around briefly and then thought to my self why bother I wouldn't shop here if they gave me the dress .... truth is it's their loss ...as I said, it was my intention to make an appointment for the following weekend ... what was needed ...1 bridal gown, 9 bridesmaids gowns, 1 Mother of the bride & 1 mother of the groom .... looks like another establishment will be getting our business , NOTE TO SELF PRINCESS BRIDALS Treat your customers with respect and you might earn a lot more business .....

e. She helped me feel at ease as I tried on many dresses. She even pulled different styles that she thought I might like. I ended up purchasing a dress that she picked out for me. She was so accommodating to my mom, aunt and sister who were all shopping with me! Then, after I had spent hours trying on dresses, Rebecca helped my sister with bridesmaid dresses! When my dress came in, it actually came in to the shop in two colors. Rather than just give me the one I ordered, Rebecca contacted me right away so I could come and see both and pick the one I wanted. This was so helpful, because we ended up going with the different color. Rebecca was so accommodating and truly put the customer first. My dress arrived in plenty of time. When it came time for alterations Caterina did a phenomenal job! She too was patient, helpful and very talented! Both Rebecca and Caterina made sure my sister (MOH) and I looked my best on my wedding day!! Thanks so much!! I highly recommend Rebecca and Caterina of Princess Bridals, Farmingdale!!!

ations were perfect! My mother, grandmother and I looked amazing on the day of my wedding and I truly did not want to take my dress off. It was beautiful! Thank you so much!!!

Rebecca, was fantastic. She had her try on all different styles, being very patient with her. Our bill stated the cost of the dress, alterations, & bustling. Since my daughter lived out of state they were able to give her Sat appointments. The seamstress, Caterina, was excellent & helpful. She was very patient teaching the bridesmaids how to bustle. The day of my daughter's wedding both my daughter & the bridal dress looked beautiful. Thank you Rebecca & Caterina for helping make her wedding great.

f my bridemaids paid $400 for her dress. Another bridesmaid got the dress and they took in to much off the top. She goes back and the dress was destroyed stains, pulls discoloration from top to bottom. It looked like it was worn and rolled around in. They said they would rush a new dress. She goes back and they didnt they tried to fix it. She said I thought I was getting a new one and the owner said you know what give me back the dress and go find another one somewhere else. 1 week before the wedding !!!! For my mom we ordered extra fabric to make a shawl. Charged us 30 for that which was fine she wanted to put beaded at the bottom to match her dress. He charges $55 for that !! I complained that we were already spending so much money in this place and its just sewing on a piece of fabric. I could of done it just didnt have time. He took off $5 . Every time I was in there and I was in there plenty of times. He does not even say hello or make eye contact. Bad professional skills. Instead he is complaining to the ladies about money from other brides. Lynn helped me with my dress she was super sweet. Rebecca and I talked to over the phone mostly but very helpful. Catalina was my seamstress also good. If i was writing a review about the ladies working there. I would have gave 5 stars. But I gave 1 because the owner is awful !!!

k my taste and my dream dress. Catalina was the person in charge of the alterations, so sweet and excelente person. Thanks to this place in my day I look fabulous.

ing for. The alterations came out great and my dress was truly perfect. I received so many compliments on how stunning my dress was. The first time I tried it on Rebecca told me "this dress was made for you" and she really was right!

to measure at convenient times on the weekends because that was when Brides were suckered into buying their dresses. This is not in a convenient location and I spent 2 hours in Long Island’s rush hour traffic every time I had a fitting. I had to fight with them to give me a third fitting because they didn’t want to be bothered with the additional work. When I arrived, I would wait for over an hour because they were “backed up.” I begrudgingly returned for my second fitting to have the owner yell at my seamstress that he wanted me out of the room because he had other brides waiting. He was standing on the other side of the curtain and even pulled it open after 5 minutes, which was highly inappropriate. I had to remind him that I am a bride too, not cattle. It was so infuriating but I was trapped and I would hate for any of you to be lulled by the seemingly nice sales representatives.

and the price for the dress and alterations was a good deal. But when it came time for alterations, things sort of fell apart. I'm in a somewhat unique position in that I don't live on Long Island, and was only available during certain times. I made this very clear to the salon from the beginning, and was able to flex to a degree (e.g., for my first fitting, I scheduled it for a Saturday that worked for them, and then scheduled other wedding-related events around that). When I showed up for my fitting, I waited over a half hour to be seen, meaning I was late for all subsequent appointments. They also weren't terribly kind or apologetic about that--just heard "they'll be with you soon" for 30 minutes. When I went to schedule my second fitting, I was told they don't do fittings on Saturdays. Mind you, it's a Saturday, I am standing in the salon, and had just had a fitting. Also, why wouldn't you do fittings on Saturdays? Again, I reiterated that I live out of town, so Saturdays were kind of my only option, and they were able to work something out. Great! Except the day before my fitting, after I had already traveled to NY, I received a phone call cancelling the appointment (this is four weeks before my wedding). I was livid; if they really could not have made that day work, then they should have told me that upfront, or at least several days out, so I could make other arrangements. I definitely let them know how upset I was and, lo and behold, they were able to see me. I was unable to make it back for a third fitting, as they had suggested, and just hoped everything would work out. It did. The dress was beautiful, it fit well, and really, the seamstress is very good! But was it worth the headache? I don't think so. My advice: buy a dress near where you live!!

THE GROOMS SISTERS THEY CHARGED $10.00 LESS THEN THEY CHARGED THE MAID OF HONOR . WHEN I QUESTIONED THEN THEY GAVE THE MAID HONOR THE SAME PRICE ALSO LEARNED ONE THING THEY GAP YOUR ALTERATIONS AT A ONE SET PRICE WHICH MEANS WEATHER YOU HAVE 2 INCHES TAKEN IN OR FORTY INCHES TAKEN IN YOU ARE PAYING THE SAME . WHEN I QUESTIONED THIS THEY GAVE MY DAUGHTER A BIG $50.00 OFF THE $395.00 BUT THEN ADDED TAX.. TAX ON ALTERATIONS REALLY I DON'T PAY TAX AT THE CLEANERS WHO HAS TAKEN IN MANY ITEMS AND HEMMED MANY ITEMS. NASTY RIPOFFS STAY AWAY

just my mom and I and that's exactly what it was. At other Bridal Boutiques I found that it was very a hectic and crowded, not at Princess Bridal from my first time walking in there to my fittings it was quiet and a relaxed environment, they had an amazing selection of dresses and Rebecca truly knew what dress would look great on! My dress came in earlier than expected which was awesome, it was no rush to do my fittings! Caterina was my seamstress and she was just as amazing as Rebecca. I was VERY particular about how I wanted my bustle to be and Caterina exceeded my expectations! I will recommend Princess Bridal 110%!

n and it couldn't bustle the way they told me it could. Every time my bridesmaid or I would go for a fitting the dress wasn't ready for us! My dress wasn't even ready for pick up two days before my wedding!! The dress came out nice but it wasn't worth the stress. Awful! Don't shop

were flexible and accommodating with scheduling my fitting appointments around my visits to Long Island. Both my mom and I absolutely loved our dresses and got so many compliments on my wedding day. Both dresses fit perfectly and were exactly what we had pictured :) We couldn't have been happier!

a dress out for my body type. She picked 2 dresses out for me that I would have never picked myself and both were perfect! I choose a full ball gown ofcourse and it was perfect!! From fittings to picking Bridesmaids dresses everyone was helpful!

uldn't take pictures (I wasn't even taking a picture). She was clearly annoyed when we didn't put the dresses back perfectly. She also refused to look up a dress for me that was missing a tag. Needless to say we left the store. Overall a terrible experience and I will never be going back!

st man I have ever met in my entire life. They gave us one price, that we said yes to and then when we went to pay, said it would be more. Once I stated that it was then out of our budget, he got rude and disrespectful. I told him I felt he was being rude and unprofessional and I ended up leaving in tears....STAY AWAY!

ied on I knew it was it. The lady that helped me was very kind and the dress was half the cost of what I thought it be. My only thing was I did feel a bit rushed, but it was a Friday night and I'm sure they wanted to go home. Other that it was great and I can't wait to get my dress in! only complaint was I did feel

efore they closed , not only did they stay pass closing for me but they did not rush and took there time. They also gave me there expert advise and opinion. Chuck and Caterina are Amazing .

t side. But the negative I didn't find the staff friendly or helpful and kind of rude. The positive the seamstress they have did an amazing job with my dress and was very helpful.

at this store as part of a Black Friday special. All of the alterations including the bustle were written on my receipt as included as part of the sale. Despite that the dress was on sale, it still cost several thousand dollars. I was happy to pay for the dress I wanted. The woman who sold me the dress (not the owner) seemed professional and nice at that time. I did not see her again throughout my interactions at the store. On my first fitting day, I opened the bag only to find that there were several large water stain and a large pull in the fabric from there it looked as though someone had zipped the dress accidentally into the bag! When I approached the staff about it, the told me to "relax" and that this "type of delicate silk satin combo fabric often has minor defects"! WHAT?!! They promised to fix the dress and that the stains would be removed by the next fitting. On the DAY BEFORE MY WEDDING, I arrived at 11am to pick up my dress. The old woman who owns the store was very rude when I arrived. She snapped at me when I told her only my first name. My dress had a large water stain on the front and the appliqués had NOT been sewn on! When I confronted the owner she said "relax you can hardly even notice it"!!!! I left the store without my dress as I had a rehearsal to go to. My mom returned several hours later to pick up the dress and was charged $217 for the bustle (included on the receipt!) and the stain removal. My mother was furious but paid her anyway as it was 6pm and I needed the dress for the next morning. When my mom looked over the dress she noticed that the flowers had still not been sewn on! There were pins holding them together!! She demanded her money back and the old woman pulled it out from her bra and threw it at my mother. I swear this actually happened. Unbelievable. Please do not shop here! They need to be closed down for the scam they are running! There are plenty of other professional bridal shops that deserve your business!

pretty small but the selection was fascinating} I was amazed with how nice it was. It took my first wedding dress "try on" to have my "wow!" factor {and Carol picked a "vintage" veil to go along with it..which helped give that feeling a bride is suppose to have when she falls in love with "dress"}. I went with a Princess Bridal dress. I met the owner Charles and he was so nice. Working with them and anticipating my special day is just incredible {I went to David's Bridal and felt like a number and felt so pressured}. I highly recommend you use this place!