I booked Keri for my wedding on 10/23/21 in Vermont. Based on her reviews and instagram, I thought it was a great, safe choice! I'm actually reading some of the reviews and I can't believe this is the same person.
I booked her in March 2021, f...or the wedding, so it was months in advance.
Here is the whole story, for full context.
I am from NYC, so I had to travel to RI for the trial. I originally scheduled the trial for August, however I had to go to LA for work so I wrote to Keri in July (a month before the trial) to reschedule. Keri gave me so much attitude! I had to keep following up to rebook it. Then I finally had a rebooking in September. Welp, the my train was delayed from NYC so I wrote to Keri asking if we could push the trial an hour. I apologized profusely (it was totally out of my hands) She said no, but she rescheduled hair on Friday and Make Up on Saturday. I knew I was messing up the schedule, so I totally understood and stayed in RI for two nights in a hotel.
First of all-- Krista, the hair stylist was SO GREAT. She was super patient with me, tried a bunch of different things and everything she did was magical!! I was so happy with the hair. Highly recommend Krista, she's the exact energy you want on your wedding day.
Then the make up trial rolled around and it was a total disaster. It was clear Keri did not want to be there. When I did not like the under eye concealer (which was very cakey) she screamed at me that there was nothing she could do about it and that was just my face. Then she said my only option was for me to apply my own BB cream. She would not do a liquid foundation, only airbrush with under eye concealer. Ladies, this gives you a very white circle under your eye. She had no interest in making me feel good or making sure I was happy. Then she told me that she didn't think we could work together and she was thinking about canceling and not coming to Vermont. She actually said to me "You think this is all about you!" Well, yes Keri, I do. I'm the client. I left in tears and cried the whole Uber ride to the train station.
The after the trial she texted me and said I could cancel and she would give me a partial refund. She was the one suggesting we terminate the services!
She was extremely unprofessional and mean. It was very clear to me that she did not want to keep the booking and was trying to force me into cancelling. I get it, it's been a long year for wedding vendors, but that doesn't excuse a complete lack of professionalism.
Make sure you meet Keri and make sure you click before giving her a deposit. I did not meet the sweet Keri that the other reviews mention. I am totally confused, and all I can think is that after a long year, Keri really did not want to make the trip to Vermont.