We held our wedding here on 8/31/25. Overall, you do get a lot for the price compared to many other venues. The food itself and the wait staff were very good. The Chocolate Room wa...s awesome and received many compliments. We did have great weather and enjoyed our day. The grounds, specifically The Oaks ceremony site, are beautiful. Katie (your day of coordinator) is amazing. Give this woman a raise! There are however things we were not happy with that we wanted to pass along to other couples considering this venue.
There were many errors the day of with our food and drink selections despite confirming them numerous times. We verified 3 times that we did not want mashed potatoes and we ended up with mashed potatoes. Hors d'oeuvres were incorrect. There were more than a few liquors that were listed as being included with the open bar that were simply not present behind the bar the day of, one of those being a bourbon that we chose for both of our signature drinks. Instead, a cheaper bourbon we didn't care for was used. Signature drinks, though you are only allowed to pick "simple" ones with only a few ingredients, were pre-mixed in liquor bottles and were inconsistent. Many guests noted this to us - that none of them tasted the same. Also, no one informed us that when you include your guest’s entree selections that you were supposed to also include WHO ordered what, not just the number per table that we were asked to provide. So despite asking guests in advance and providing numbers of entrees per table to the venue, guests were asked AGAIN the day of (and of course many couldn’t remember what they ordered which caused confusion). This was especially frustrating as we had this information on hand and could have provided it, given someone informed us this was necessary. These may seem like small things but when you’re spending such a large amount of money, there should be double checking of things and no errors like this.
Lastly, communication with staff was not the greatest. Once we booked, we’d sometimes go weeks without a response to emails. Yes, people are allowed to take family leave, but please pull staff from other locations or have other staff assist in the office so that these issues are not present and so that other staff members are not clearly overloaded with work. We were also told we could use the Lion’s Den for the guys to get ready in, and then were told at the last minute “sorry, we actually double booked it so you can only use it for 45 minutes now”, which disrupted getting ready plans. Disappointingly, no one followed up with us afterwards to see how everything went, hence this review.