We were assigned DJ Heize for our wedding, and unfortunately, our experience was extremely disappointing.
Before the wedding, I reviewed our timeline, special moments, and musi...c selections with her in detail. I had carefully planned the music and provided clear instructions, and she assured me she was fully prepared.
Unfortunately, problems started during the ceremony. DJ Heize played the recessional music at the wrong time, and we had to call out to get her attention because she was on her phone. This disrupted a special family presentation and created confusion during one of the most important moments of the day.
During the reception, I had planned a surprise dance honoring my grandparents’ 62nd wedding anniversary. I specifically reviewed this with DJ Heize beforehand, and she assured me she understood the plan. Instead of simply playing the designated music, she invited everyone onto the dance floor and unintentionally ruined the surprise.
Later in the evening, we were preparing for our staged exit. Although we were running behind schedule, DJ Heize knew the exit was about to happen and guests were already getting into position. We still had to get her attention before the exit music was played.
After the exit, I had requested that certain music not be played until I returned. When I came back, the music was already playing. My Matron of Honor then informed me that DJ Heize had asked to leave because “this is sad,” despite knowing that we had only stepped away briefly and intended to continue the celebration.
We paid approximately $1,800 for 5.5 hours of DJ services. I understand that no wedding is perfect and that unexpected issues happen. However, I did not expect to spend so much of the day managing responsibilities that should have been handled by the professional we hired. The repeated mistakes during key moments, failure to follow clearly communicated instructions, and lack of attention throughout the event made this one of the most disappointing vendor experiences of our wedding.
Based on our experience, I cannot recommend DJ Heize.