I don't even know where to begin with my experience with Colleen. It's been almost a year since my wedding (absolutely my fault for writing this review now, a year later), but one ...of the things I appreciated the most about how my wedding went is because of Colleen. To preface, I chose a venue where I had to pay extra for hiring a planner outside of their preferred list. I would of paid that fee all over again for Colleen. She exceeded all my expectations. She was professional and kind, very organized. She made me feel assured throughout the entirety of my wedding planning + day of. It was nice to work with a wedding coordinator with genuine kindness and warmth, I feel that it can be difficult to come by in the wedding world. But she did some things on my wedding day that I will never, ever forget. First, there was surprise rain that started right before I walked down the aisle (while it didn't really bother me considering it the full PNW experience, I was worried about my guests). She rushed to pass out umbrellas we had and worked with the venue to move cocktail hour set-up inside, super efficiently. Another insane thing that happened on my wedding was the power went out, for about an hour during our reception. That was a bit horrific, my husband and I laugh about our luck that day - we thought we had to cancel early. Well, Colleen rushed to figure out options - she was calm, collected and presented the few options we had. She even offered to go purchase a power generator for us. That was insanely kind of Colleen to even offer, given that our venue at the time offered no option but to end things early if the power didn't come back on. Luckily, the power went back on. It was kind of comical how it all went down, but the rest of the wedding went on smoothly.
In addition, there was a bit of drama with my venue (Chateau Lill) and one of their managers that handled our wedding case. In brief, it was clear that she undermined and treated Colleen "less than", because I hired her outside of their preferred list. Communication was really unprofessional of the manager. But Colleen met that manager with grace and professionalism, and proved to them 10 times over that she was exceptionally capable and amazing at that. Honestly, I'm still in awe to this day with Colleen as a person and a professional in the wedding world.
If I could do it all again, I would hire Colleen in every single reality. Brides, you will be safe in her hands.