Philadelphia Makeup and Hair - We travel to you!
Serving Philadelphia and surrounding areas
Service area
Crystal Kurtz & Jessica Manis
EVENTS DIRECTOR
Typically responds within 24h
AWARD WINNER (3X)
Thanks to recommendations from couples on The Knot
REFeyeANCE Makeup & Hair LLC is an award-winning beauty company focusing on weddings and other milestone events throughout Philadelphia, PA, and beyond. This experienced team of beauticians specializes in airbrushing and professional hair styling. Whether you desire full-glam makeup application or a traditional hair updo, this team can leave you feeling confident throughout your big day.
All artists at REFeyeANCE 4 Makeup & Hair are chosen based upon their expertise, training, talents, and attention to detail. All beauticians at this business share the common goal to create one-of-a-kind styles that flawlessly match your visions and natural beauty. With prompt communication and their ability to provide hair and makeup on-site, this team aims for a stress-free and relaxing beauty experience.
Before your wedding day, these artists recommend hair and makeup trials. Your and your entire entourage can take part in these exciting trials, making sure that you receive your envisioned looks. Once your style is achieved, this team will provide all the logistics regarding hair and makeup on your big day. They will arrive ahead of time, allowing you to relax before the big moment arrives. Some of the hair and makeup options available include extensions, updos, contour, silicone-based airbrushing, and tattoo coverage.
Woman-owned Business
Details
Beauty
Beauty Group Bookings
Hair Stylists
Hair Trials Available
Makeup
Airbrushed Makeup
Eyelash Extensions
Makeup Artists
Makeup Trials Available
On-Site Hair & Makeup
Awards and Affiliations
Any questions?
Meet the team
Crystal Kurtz & Jessica Manis
Events Director
Crystal has been in the beauty industry for 16 years. She started her career as a counter manager for Elizabeth Arden in 1999. Then she worked for MAC for 7 years. She became the District Manager managing 80 MAC Managers & Artists with 8 stores. She became application certified, PHD, Lash, fashion show & Leading Effectively certifications through Estee Lauder & MAC. Crystal started REFEYEANCE Makeup & Hair in 2010 and has focused her creative direction on providing brides with the best customer service and event coordination partnering with over 150 of the best artists in the Pennsylvania area
Reviews
4.8
out of 5.0588 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Refeyeance Makeup & Hair received glowing reviews for their exceptional work on makeup and hair for weddings. Multiple reviewers praised the team for their professionalism, fun personalities, and ability to create stunning looks that lasted all day. Brides and bridal parties were delighted with their flawless makeup, beautiful hairstyling, and the inclusive and affirming atmosphere provided by the artists. The reasonable prices, excellent communication, and stress-free scheduling also contributed to highly positive experiences with Refeyeance.Review photos
Showing slide number 1 out of 6
emily p
5.0
1/06/2026
This company is very professional and did a great job. My makeup artist spent a little extra time on me and gave me a more full set of lashes than the other girls. I can say I have...
never felt more beautiful than on my wedding day thanks to her and my hair stylist. I loved that all of the makeup was airbrush and was very affordable. I was actually shocked at how affordable this company was verses everyone else I checked into for the same services. They traveled to my hotel at The Ritz-Carlton Philadelphia to get me and my bridesmaids ready for the day. Everyone's hair and makeup turned out perfectly.
Anneliese L
5.0
1/05/2026
The team did a wonderful job on all of our makeup & hair. I have really sensitive skin. My makeup artist used a couple of different things on me and I didn't have a reaction to it ...
at all. I especially loved the airbrushing and lashes. I used clip in hair extensions on my hair to create length and my curls held all day.
Any questions?
Paula R
5.0
1/02/2026
I was so excited about my makeup and felt so beautiful and pretty that I couldn't wait for my wedding day. My eyes just popped and look gorgeous and just overall what I am trying t...
o say is Refeyeance Makeup & Hair is well worth the money and time and effort.
Angela D
5.0
12/30/2025
Thank you to REFeyeANCE for making all of my girls look incredible! Everyone's make-up was flawless and everyone looked beautiful! You know how you want to look your best on your w...
edding day? I can honestly say that. I don't think I have ever looked better! My hair was awesome and my make-up looked beautiful! I have gotten so many compliments on my hair and make-up at the wedding as well as everyone else in my bridal party!
Annie P
5.0
12/23/2025
Loved this company! When the wedding day came, everyone looked amazing. My artists worked fast but paid attention to detail. All bridal party members looked great.
Bri Z
5.0
11/06/2025
I reached out to this vendor on behalf of my sister (the bride). We needed a separate team for the women of the groom's family, and we chose Refeyeance. The girls from the groom's ...
side ended up telling us how much they LOVED their service! They said the artists were kind, inclusive/affirming, and so fun to work with while getting ready. I'm so glad that we chose this vendor and that the groom's ladies had such an incredible experience. We are especially grateful that they made everyone (LGBTQ+ clients included!) feel so beautiful and confident.
Bridgette R
5.0
1/07/2025
All of the girls did an awesome job!! I am really happy with everything they did. Very professional and extremely knowledgeable!! These girls know what they are doing!! Highly reco...
mmend.
Rachel K
5.0
12/31/2024
I cannot say enough good things about my experience with Refeyeance. They were so enjoyable to be around and did excellent work. All of my bridesmaids loved their hair and makeup! ...
After they left my girls were raving about how nice they were and how it felt like having two extra girlfriends hanging out with us! They were very receptive to what my girls wanted and we felt comfortable telling them if they were going in the right direction or not. As someone who is very picky about my hair and makeup, I highly recommend these ladies for your wedding!!
Carla L
5.0
12/24/2024
Julia did amazing hair all around. She did mine, both mothers & all of the bridesmaids. We all looked beautiful and were extremely satisfied with the job she did. She was also wond...
erful at my trial and did great makeup for me. The other artist Deana did everyone else's makeup and it was flawless. Both ladies made it really fun and we had a good time talking and joking around with them. The prices were very reasonable and it was definitely worth every penny.
Joyce C
5.0
12/19/2024
I just loved my makeup and hair and my bridesmaids and MOB hair. Our stylists was so sweet and fun to have around. I am so glad I went with REFEYEANCE! I couldn't be more pleased. ...
:)
Carrie B
5.0
12/17/2024
We had Tatyana and Elis for hair and makeup and they were able to make my bridesmaids all look stunning. Tatyana did my hair and makeup beautifully and it turned out better than I ...
could have imagined. Both ladies were so fun to spend the day with and I'm so glad I chose them! I got compliments all night on everyone's hair and makeup and I had the best experience with Refeyeance!
Sheila W
5.0
9/23/2024
Beautiful job on my makeup and hair. I LOVED my hair and makeup at the trial, but the day of my wedding I almost started crying because I felt so pretty. RefEYEance hair and make ...
up sends out amazing stylists.
Elizabeth F
5.0
9/20/2024
Absolutely loved working with RefEYEance !!! We had a large bridal party and they got everything done in a timely manner. Scheduling was stress-free. Everyone looked absolutely ama...
zing too! The day went smoothly and I cannot recommend them enough.
Lydia R
5.0
9/18/2024
My makeup & hair was OUTSTANDING! I enjoyed every minute I spent with my artists, as did my bridesmaids.
Maria S
5.0
9/16/2024
RefEYEance was easy to communicate with. They answered all of my questions in a timely manner.
Kimberly R
5.0
9/13/2024
My beauty team went out of their way to make sure my wedding party's hair and makeup were perfect and exactly what we wanted! Thank you RefEYEance Makeup & Hair for the great custo...
mer service.
Response from RefEYEance Makeup and Hair, LLC on 09/15/2024
Hi Kimberly! Thank you for taking the time to leave a review. I am so happy to hear you lo...
ved your hair and makeup. Congratulations to you!
Souad A
5.0
5/31/2024
Это была моя свадьба, и я обращалась в эту компанию по вопросам красоты и ухода за волосами и получила очень удовлетворительные результаты. Это действительно замечательные люди.
Response from RefEYEance Makeup and Hair, LLC on 05/31/2024
We are so happy you had a wonderful experience with our company. For our English speaking ...
clients here is the review translation: "It was my wedding and I used this company for my beauty and hair care needs and received very satisfactory results. These are truly wonderful people". We are very pleased we were able to send you a Russian speaking artist. Thank you for your review and congratulations.
Melissa C
5.0
11/03/2023
I truly could not be any happier with how our hair and makeup process was handled!! RefEYEance took the worry out of my hands with finding the right stylist for my needs. Julia was...
amazing!! I felt very comfortable from the day of my trial through to our wedding day. Julia listened to what I was looking for, made me feel relaxed and I looked gorgeous!! Worth every penny!!!
Response from RefEYEance Makeup and Hair, LLC on 11/03/2023
Thank you so much for taking the time to leave a review. You were an absolute pleasure to ...
work with. You looked stunning! I am happy we were able to find you the perfect fit. Congratulations!
Rebecca D
5.0
10/29/2023
We had three stylists: Julia, Deanna, and Karen - Julia is who I did my trial with and she did my bridal hair and makeup. All three did an incredible job. My bridesmaids and I were...
a pretty relaxed crew, didn't want any crazy hair or makeup, and our stylists were really good about working within that and keeping everyone's styles natural yet still elevated. In addition to being talented at their jobs, all three stylists were easy-going and friendly - they helped to make the early morning hair and makeup process not only simple but fun and relaxing!
Response from RefEYEance Makeup and Hair, LLC on 11/03/2023
I am so happy to hear you loved your wedding day glam team. Your photos are beautiful <3 t...
hank you for taking the time to leave a review. We loved working with you.
Dallas S
5.0
5/05/2023
Though I spent more than expected, the process with the staff at RefEYEance was great. I booked relatively close to my date, but they were still accommodating with my requests for ...
the day-of schedule and a last minute getting ready venue change (from my house to a hotel). My stylists were also lovely. Julia listened amazingly to my wants and seamlessly pivoted day-of to better match the style of the other artist, Deanna. Myself and my girls looked so beautiful, and, most importantly, looked like the best versions of ourselves (read: not too much glam, coloring was spot on). My only complaint was that we ran an hour behind, but I'm told that's normal... Regardless, would definitely work with this company again, and would request my two stylists, in the future.
Laura D
5.0
8/10/2019
We had Anna as our lead makeup stylist for my wedding, and she was INCREDIBLE. Our makeup was flawless, and the makeup lasted all day, and night without any touch ups! I don't kno...
w much about makeup (I'm strictly foundation and blush kind of girl), so wasn't really able to give Anna much guidance as to what I wanted. However, she made us look better than I could have ever imagined! She was truly amazing, sweet and made me feel completely comfortable during my trial and day of. Would 100% recommend for any big occasions!
Nora K
4.0
7/08/2019
Sofia did an AMAZING job with our hair for my wedding day and was also the sweetest person to work with. I gave her totally different direction on my wedding day than I did during ...
the trial and she was able to work with me and give me EXACTLY what I imagined. Myself and the other girl's hair she did couldn't have been more happy!
The second stylist, Molly, didn't have the same styling skill as Sofia which was kind of frustrating and a couple of the girls hair fell out/were left unhappy. Going through Refeyeance was a great experience, but not knowing who the second stylists will be makes it difficult. It would also be great if Refeyeance was able to share the stylists instagram handles beforehand so you can see their work before booking!
Response from RefEYEance Makeup and Hair, LLC on 07/08/2019
I am so happy to hear that you loved Sofia and she was able to give you the bridal look yo...
u imagined! She is an amazing artist. We do have artist portfolios available for brides to view if requested. I very sorry to hear that your second artist did not live up to the same standard. She has been with us a few wedding seasons now with no problems. I will personally look into this as all artists should be at the same skill set. Congratulations and best wishes to you and your husband.
Alyssa C
5.0
6/02/2019
I absolutely loved this company. They contract with local hair and make up artists. I had Sofia, Anna, and Ashlee in the Bensalem/Philadelphia area. Sofie was the head artist and s...
he was wonderful at listening to my wants and concerns. She made me feel so beautiful on my wedding day I can’t even put it into words. Anna and Ashlee also did an amazing job for my bridesmaids. Everyone’s hair stayed the whole night and each girls’ makeup looked unique. I’d highly recommend them. Thank you!!
Deborah C
5.0
5/15/2019
REFEYEANCE did an amazing job coordinating hair and make-up for my large wedding party! Sofia was so easy to work with, and my look was exactly what I was hoping for!
Ellen M
5.0
12/08/2018
Sophia and Anna were amazing!!! They made me and my wedding party feel like princesses!! Sophia did my hair and make up and I was totally blown away. The team was helpful and well ...
organized in the build up to our day as well. I definitely recommend these guys!!!
Liz G
5.0
10/23/2018
I worked with Danielle and Leanne from Eye Do for my DC wedding. They were amazing and Eye Do was great to work with every step of the way. I reached out to several hair vendors ...
in the area and I found Eye Do to be extremely responsive and price competitive. They promptly set me up with a hair stylist for a trial, and the stylist came to my house which was super convenient! I ended up getting matched up with Danielle and I am SO glad I did! From the moment I met her, she put me at ease and was so fun to work with. She listened to me and really understood exactly the kind of style I wanted on my wedding day. Between the trial and wedding she recommended I get some clip in extensions to add more volume and she was kind enough to text me suggestions on exactly what to get. In the days leading up to my wedding she texted me confirm, reassured me that they would be there on time and to reminded me to breathe which was so helpful! On my wedding day she literally created the hair of my dreams. She spent so much time getting it right, and kept checking in with me to ensure it was exactly what I wanted. I absolutely loved the hair and I got SO many compliments on it throughout the day. She also did a great job on my friends/family hair and Leanne the other stylist was great to work with as well! I am SO glad that I went with Eye Do for my wedding day and so grateful to have had Danielle and Leanne as stylists. Thanks Eye Do!!!
Alex N
5.0
10/21/2018
As a gift for my bridesmaids, mom, and future mother in law, I decided I would get hair and makeup done for everyone before the wedding. Eye-Do Makeup and Hair was an incredible e...
xperience and I am so glad I ended up going with them. My artist, Carter, was so sweet and did such an incredible job… I really can’t say enough about her. She really understood the look I was going for and offered her honest opinion, which I truly appreciated! She honestly made me look and feel like a real-life princess! Her team that was with her- Diane and Whitney- were just as amazing! My bridesmaids, mom, and mother in law felt like rock stars and all of them looked absolutely GORGEOUS! These three ladies traveled all the way out to a ranch where we were staying about an hour southeast of Dallas for the wedding, in the middle of thunderstorms and tornado warnings and not one of them was late or complained about a thing! We all got the airbrush makeup done, which looked amazing, felt so light, and lasted all night! I can’t thank these ladies enough for playing such a big role in what ended up being a fairytale wedding and best day of my life!!
Jen G
5.0
10/19/2018
Absolutely incredible! Made the day so easy and perfect! Everyone loved their hair and makeup.
Jessica k
5.0
10/16/2018
I wanted to reach out about my recent experience with Tiffany and Jessica for my wedding on October 6. Not only was I amazed by their work, but the rest of the girls were as well. ...
Several of my wedding party are new moms and have not been pampered in a long time. One bridesmaid in particular that I have known for years felt so amazing and on fire; I haven't seen that smile on her face in a long time. Tiffany and Jessica hands down made us all feel like goddesses. This was truly a wonderful experience.
Ellie R
5.0
10/15/2018
Becki, Rachel, And Rachel were incredible for our wedding day! Becki knew how to keep me calm and made small talk to ensure I was feeling ok. Rachel made sure all of the girls love...
d their hairstyles and Rachel made sure everyone’s makeup was exactly what the wanted! It rained for my outdoor wedding and al of our hair and makeup stayed in perfect place! Thank you!!
Paige B
5.0
10/15/2018
Every single girl in my bridal party that got her hair and makeup done absolutely loved it. They were flawless and made all of us look and feel beautiful!
Brianne E
5.0
10/14/2018
Suzie was FANTASTIC ! Our hair and makeup was GORGEOUS!!!!! I can't say enough about how great she was!
Laryn M
5.0
10/13/2018
Becki and the team from Eye Do were so great! From the trial run for me and my mom to arriving at 7am to accomodate our 1pm wedding time, they went out of their way to make sure m...
y wedding party's hair and makeup were perfect and exactly what we wanted! One bridesmaid was so impressed by their work she has since hired them to do her wedding! Thank you ladies so much!!!
Madeline H
5.0
10/10/2018
I had Ramona for hair and makeup on my big day and she was INCREDIBLE! She did an amazing job and found the perfect balance of making everything look natural but special for our bi...
g day. She was so nice and calming (especially with my pre-wedding jitters) and I was so happy she could be a part of our day!
Colleen O
5.0
10/08/2018
Kara did an absolutely phenomenal job of listening to what I wanted for my Vermont wedding day! My make-up was simple, natural, and elegant looking, and she really took the time to...
make sure my entire wedding party felt beautiful on this special day. Thank you so much Kara and Eye Do!
Natasha J
5.0
10/08/2018
I am so glad that I trusted EyeDoMakeup with my wedding day makeup. They were so communicative and thorough. Not to mention my makeup artist! Natasha was a joy and so talented! She...
was always early and finished my party with time to spare! Highly recommended!
Lauren D
5.0
10/04/2018
Erin and Jenna were OUTSTANDING! I enjoyed every minute I spent with them, as did my bridesmaids and mother! Erin did my trial, and we felt like we made a new friend when she left!...
She was so kind and understanding with my requests and so incredibly patient! They worked quickly and efficiently, and even stuck around a bit longer to make sure we didn't need touch ups. Everyone was thrilled with the end result, and we all had so many compliments! Working with Eye Do was a positive experience!
Krystal P
4.0
10/03/2018
If I were solely reviewing the artist who did my hair and makeup (Stephanie), it would be 5+ stars. She was friendly and professional and prompt and did an amazing job on me and my...
matron of honor. I only gave them 4 stars, however, because there were some communication issues with the company itself. Emails come from several different sources which can get confusing. When they sent me my final confirmation a week before the wedding, they had the date, time, and place wrong. Which made me nervous. It all worked out in the end, but I could have done without that. They also tried billing me for $100 more than we had originally agreed, stating that they'd updated the prices on the website before our contract was signed. But the prices still on the website were the ones I was expecting, so they took the price back down.
Response from RefEYEance Makeup and Hair, LLC on 10/04/2018
I am so happy to hear you loved Stephanie and your wedding day turned out amazing! Due to ...
the very high volume of bridal bookings we manage per year, we operate out of 2 email addresses. The first email is our main email address. This is how we communicate with you from start, to your wedding day schedule. The second email is our scheduling email which is solely for approving and revising your wedding day schedule. We actually implemented a price decrease this year (no increase). Your reservation was quoted during our old pricing which was higher. The schedule was made from your reservation details which contained the pricing you were quoted. When you asked us to honor the new website pricing we did so happily. Sounds like you had a win with your artist, and a win with lower than quoted pricing. Congratulations to you and you new husband!
Kat W
5.0
9/30/2018
Brittany did a fabulous job with my hair and makeup for my wedding! EyeDo came to us which was great, and made our hair and makeup perfect for the big day! I would recommend them f...
or any event!
Alyssa F
5.0
9/26/2018
Sandy and Montia were both very nice and did a great job on our wedding day. I especially loved the bridal makeup and hair Sandy styled after hearing more about “the look” I desir...
ed on my special day. Everything was perfect and she was able to fulfill all of my personal requests!
Sharanda W
5.0
9/24/2018
Sandy did an absolutely beautiful job on my make up and hair. I had her do the trial for my bachelorette party and I LOVED it then, but the day of my wedding I almost started cryin...
g I was so impressed. I give mich credit to her as to why I felt so beautiful that day!! eye do hair and make up sends out amazing stylists. Hailey was our other hair stylist, she did all of my girls hair, and boy dis it stay right where I needed to. despite the heat even. they all loved their hair and looked beautiful!
Marietta Z
5.0
9/23/2018
I was so happy with how everyone’s hair and makeup came out. I’m always a little nervous about getting hair and makeup done but Everyone looked absolutely stunning and they were so...
nice and easy to work with! They were on time and we were right on schedule with everything. Couldn’t have ask for a better experience.
Lauren F
5.0
9/18/2018
Stephanie was my lead makeup artist and was assisted by Jenn. They were both absolutely amazing! I had myself, five bridesmaids and mom all get hair and makeup done and it could no...
t have been any better. Not only were they great at doing the hair and makeup services, they were also super friendly and easy to talk to. My sister, who is incredibly picky and indecisive, had her hair done and then decided she didn't like it. Jenn was so sweet and redid it to her liking, and if she was annoyed at all (which I would have been) Jenn
didn't show it whatsoever. Stephanie was also incredible and put up with me being a bit of a bridezilla and wanting to take a break to eat (which again, if I were in her shoes, I would have been annoyed). I would 100% recommend them to every bride and will hopefully get to see them again whenever my friends get married!
Kristen W
5.0
9/16/2018
I am so happy I went with Eye Do Makeup and Hair! It was worth it. I and my bridesmaids looked better than ever in my wedding photos. I look at the pictures now and realize that my...
memories of this will be my closest friends looking amazing.
Danielle and Pinina were so wonderful and professional.. Their skills made us look so wonderful.
I highly recommend Eye Do Makeup & Hair!
Shelby B
5.0
9/16/2018
Jamie and Montia at Eye Do took care of me and my 4 bridesmaids for my wedding in August. They did a fantastic job and I could not be happier! My hair and makeup turned out exactly...
how I wanted it to, and my bridesmaids looked beautiful and really enjoyed getting their hair and makeup done for the day! Jamie and Montia were very easy to get in contact with and got everything done on time. They were very flexible, and it was super nice that they were able to come to me at the hotel the morning of the wedding. The only thing that was a little difficult was that I am not from the Twin Cities but had to find somewhere to meet my stylist in the cities when I went to do my trial run. Honestly wasn't a big deal, but just so other brides know when they go to book. I would recommend Eye Do to any bride, especially Jamie and Montia!
Jennifer H
5.0
9/11/2018
So easy to schedule! They are very reasonably priced. I had Katy do my hair and makeup and she was so nice and did everything I had asked for. I would recommend this company for a ...
quick and easy process for any occassion!
Kelly D
5.0
9/09/2018
Phi-Phi, Mayra and Grace were phenomenal on my wedding day! All of my girls were so happy with their hair and make up! Phi-Phi and Mayra were my trial artists and they went above a...
nd beyond for me! My Trial was in April and my wedding was in August so I had changed my mind a little bit as to what look i was going for. Phi Phi was on POINT with my makeup i have never felt like such princess! Mayra was amazing with my hair as well! i had originally had it all up at the trial and now wanted it half up half down and it it came out EXACTLY how I had hoped it would turn out, I can not thank them enough!
Kali K
5.0
9/09/2018
We are so happy with the service we received from Eye Do Makeup!!! Melissa was amazing, personable and fun and make the how experience feel like we were hanging out with friends!!...
And the make up was perfect and lasted all day!!! Would recommend them to everyone!
Jennalyn W
3.0
9/08/2018
So I had jamie which was great to work with, however i had paid for a second makeup/hair trial since i was considerably unhappy as the days went on with my first trial, it was beau...
tiful but just not right or what i was essentially looking for. I had spoken to customer service and they offered a free hair trial since thats what i was really upset with the most and i paid for another make up trial to try a second look. Well i LOOOVED the second look! It was exactly what I was looking for. And though it took almost 3 hours to achieve it, it was well worth. However, the reason for the 3 stars, fast forward to my wedding day, i was told originally that I would have jamie all to myself and i realized when i received the “timeline” the day before, of all the girls doing their makeup/hair in my bridal party the day of, my hair and makeup set times was spread out and my stylist was shared amongst the 5 other girls. I figured they are professionals they know what they are doing but the day of the wedding i was THE LAST GIRL to have their makeup/hair done! i get it your professionals but knowing my trials lasted well close to 3 hours and we had about 2hrs left before we had to get dressed i was a bit perturbed as to why i was put last since i was also THE BRIDE THE MOST IMPORTANT?! Secondly...the makeup that jamie had put on me the day of the wedding was from my FIRST TRIAL and NOT my second trial. We were running soo late as it is, i couldnt even have the time to tell her “hey! U put the wrong palate on me!” If it werent for me taking out the lip gloss i wanted to use (from my second trial) she wouldve put some nasty lip stain she used on me during my first trial as i saw her whip it out! I was disappointed it didnt exactly turn out the way i wanted it to. In the end, with tax and a $60 tip (i tip well cuz im in the service industry too) my makeup that i didnt want and hair came to $360. Oh and u pay for their parking ($20) even though across the street, the all day parking lot was $10. I know cuz i parked there for the morning bird special. Long story short, my now husband thought i looked beautiful that day and thats all that really mattered to me.
Response from RefEYEance Makeup and Hair, LLC on 09/18/2018
Hi Jenna,
Thank you for taking the time to review EyeDo and your artist Jamie. I am happy...
to hear that Jamie was able to provide you with what you were looking for in a second trial. Sometimes the trials do take a little longer than what is scheduled on the wedding day because your artist uses that time to make any changes necessary. You were only charged for the second makeup trial because you were ultimately unhappy with the first hair trial. There was no mention of you being unhappy with the first makeup trial.
As stated in our communication with you in your initial quote, bridal service agreement and on your final schedule that was approved by you, all artists require a 5-6 application minimum. You were given 2 artists for 10 adult applications. After my review of your final schedule that you approved with no edits, Jamie was scheduled to do 2 adult makeup applications, your Bridal makeup, your Bridal hair and then another adult hair application. Your schedule reflected that you were not last in the lineup of services. We also complied with your request for your artist to relocate to another room (at no extra cost) for faux getting ready photos.
In your final schedule, it was outlined that you received $10 off your hair and $10 off your makeup. Gratuity is not included in with our prices so it is completely up to your discretion on how much the artist deserved as a tip. We do ask that you reimburse the artist any parking fees. We also let you know that, in the bridal service agreement and your final schedule. If there was a specific place you would like for the artists to park, we feel that it would have been necessary for you to relay that information to them prior to the wedding day.
We are happy to hear that your now husband was pleased with the outcome of what your artist provided. We wish you both blessings and love throughout your marriage.
Best Wishes,
EyeDo
Nicole S
5.0
9/04/2018
Dani and Kim were great to work with! I absolutely loved my hair and makeup!
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RefEYEance Makeup and Hair, LLC
Crystal Kurtz & Jessica Manis
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Wedding vendors in Philadelphia
RefEYEance Makeup and Hair, LLC
Why use The Knot to message vendors?
Messaging our verified vendors on The Knot is free, safe and secure. Conveniently track vendor messages and planning details all in one place. Our mobile apps make it easy to stay in touch with vendors while you're on‑the‑go. For personalized pricing and package details, sending the vendor a message is the fastest way to get info.