Reflections Venue & Gardens

s beauty. Thank you, Reflections for making our day extra special!!!

. Everything was going well with the staff as long as I continued to shell out thousands of dollars for their package of Open Bar (they told me they don't offer a Cash Bar), appetizers, dinner (plated or buffet) and anything else that went with this approximate $15,000 tab. We had a copious number of meetings to discuss every single detail of this wedding but somehow, they conveniently left out that my wedding was the same day as the Plano Balloon Festival right across the street for the last 42 YEARS. They told me one month before the wedding and according to their attorney Justin Dertinger, they didn't have to tell me when they did. The streets were shut down and there was no way to get to the venue after a certain time. I spoke to two different police officers that confirmed this. So the first thing I would caution the consumer whether you are planning a wedding, Bat Mitzvah, baby shower, birthday party, Quinceanera, Anniversary, etc. is to find out if there is anything that is going to directly affect your guests and vendors from getting to the venue. BECAUSE THEY ARE NOT GOING TO DISCLOSE THIS UNTIL IT IS TOO LATE. Find out about their Wi-Fi capability because their attorney told me "The vendors usually have a Hot Spot". Find out if their HVAC system is working properly in 100 degree weather in the summer and freezing temps in the winter. My wedding was SEVERELY impacted by this event that drew a record crowd of over 80,000 people to this festival. There were several people criminally trespassing in the lot, parking in a private, restricted area, taking pictures with my rented Rolls Royce, etc. HORRIBLE!!!! And you'll love this. All the money I paid for appetizers; I did not get to have any. Why? Because the staff and security allowed the guests to bombard the waitstaff and take them from the wedding party. It was a complete shit show. Their response: "You seemed so happy on that day. I thought everything was going well." There is a difference between being happy because you are marrying the love of your life and being pissed after the event because you find out that protocol was not followed. When I see these reviews, I am shocked and saddened because I wasn't even given the courtesy to make an informed decision about the date and location of my wedding thanks to the deception and apathy of the staff. To keep telling me "Talk to our attorney" AFTER the fact that you intentionally neglected to tell me a critical piece of information is disgusting. I actually OVERPAID for this event based on a previous headcount and I STILL have not seen a dime of the money that is due back to me. Their response: "Talk to our attorney." How you handle conflict resolution is so important and I can tell you this situation was handled deplorably and extremely sloppy. They had repeated contract violation after contract violation (no AC in the groom's suite, no fans either, poor Wi-Fi for vendors' electronic equipment, security breaches, parking breaches, etc) and they tell their attorney to tell me "You're not entitled to any type of refund. We don't owe it to our customers to let them know if an event will be happening the same day as your event." For the money I spent at this event, I could have gone somewhere much more eloquent, updated and sophisticated. Insist that they provide you with 2 staff members during the day of your event. ONE will never be enough, even if you have a guest count of 20.

g on our big day and they made everyone feel welcomed!

great time.

of every detail. Everyone complimented the food and said it was the best they had had at any wedding. It was a perfect day!

and the organization of the wedding. Pepi was our wedding coordinator and she made sure everything ran smoothly (and she made sure we ate!) Highly recommended!!

d Gardens. It is a beautiful venue and worked out perfectly for our vow renewal. Everything looked amazing. The food was also to die for. If you're doing appetizers I highly recommend the brisket mini tacos! This venue and their staff made sure my husband and I had an amazing day. Cannot recommend enough.

is a major plus!! We hired a day of coordinator from the venue named Channing and she was on top of everything that day. I had no worries throughout the whole day since I had left her a detailed note prior of how I wanted everything and she did EXACTLY what I wanted! It really is a MUST to have a day of coordinator so you don’t have to worry about anything the day of. My only complaint and reason for 1 less star is because of the ants that were found in our bridal suite when I arrived and then outside when we had our sparkler send off, there were so many ants that a lot of my guests got bit up! Other than that, everything went so well!

whole time. Let's not forget the venue which was beautiful. Having the venue, caterer, and bar all in one was so convenient and really cut down on the stress that comes alone with coordinating so many moving pieces by yourself. What's more, is they have a recommended vendors list of places they work with regularly. Our photographer, officiant, and DJ were all off that list and they were phenomenal as well. Special thanks to Alyssa Mitchusson who works for Reflections and was our wedding coordinator on the day of . She was magical and kept all the little details out of my hair while I got to enjoy time with my family; both the old and the new.

all our guests raved about how beautiful everything was!

e was also on top of everything the day of. We had to make some super last minute adjustments and Channing was very flexible and helpful with that process. THE FOOD IS INCREDIBLE!!!!! This venue felt so special because it was a cozy and smaller venue. You can do so much with this venue with any vision that you have in mind for your special day/event! This venue is also awesome because they include certain items with your booking cost. Would recommend this venue to other brides.

ressing rooms are really nice. Staff and Channing were amazing at their service. Food was delicious as well!

ish I have is to do it all over again!

found Reflections we knew we found the perfect spot! The garden is beautiful and intimate and the indoor ballroom was beautiful for our 75 guest event. Channing was incredible with every step of the process and was extremely helpful as we navigated the planning process. We paid the day of coordinator fee to have her help day of and SUPER recommend this to any couples that wed here. Our day went so smoothly and Channing was a huge piece of that!! Chef was incredible as well and we loved all the food for our event. We will definitely be recommending Reflections and the team to any engaged couples!

at price for such a great venue and the additional add-one like the lights and wedding ring for the ceremony made it a personalized touch.

with in person visits, emails, and phone calls. The day of, Channing was professional and very helpful. The venue is beautiful and needs few decorations. We decided to use all greenery, glass and white candles. It was stunning. To my surprise, the custom vegan menu my daughter ordered was delicious and filling. I had threatened I would need to go next door to the chicken place - no need. The staff was polite and efficient. At the last minute we decide to switch the cocktail hour to the beautiful patio since the weather was so nice in February. The price was affordable compared to other local venues. We were very pleased with Reflections Venue and Gardens for this very special night.

as reasonable, the staff was excellent, & we’d definitely rate the food a 5 star! The venue included chandeliers, pristine white tablecloths w/white fabric, bow tied chairs, large open, ivy draped, windows displaying a courtyard in the back w/ponds, waterfalls, lots of greenery and a walkway leading to a stone gazebo, perfect for pictures. They, free of charge, included extra 3-tiered trays & tables to help w/my daughter’s treats she brought from home for the wedding guests. We first met Rizabell, who answered & explained all our questions. She was friendly, professional & available for our numerous calls & questions, as the wedding date drew closer. While we were touring the venue, Chef Jon introduced himself. I told him my husband wanted food that was top-notch & he assured me I had nothing to worry about. My daughter, son-in-law, & husband attended the taste testing & they had nothing but rave reviews concerning everything they tasted. Easy to tell, all food is made from scratch. When the event began, I was greeted by the coordinator, Laura. A coordinator is part of Reflections’ package price, which was a definite plus. Laura told me she was there to make the reception run smoothly, which she handled seamlessly. The wait staff was also kind & helpful with any requests made. Right before the event, the cakes arrived, but the flowers & fruit, we were to bring were late, & the cakes were not decorated. Chef Jon to the rescue. He later told me he used to be a pastry chef, &, indeed, the cake decorations-flowers on one, fruit on the other-were flawlessly finished. We also, at the last minute, asked for a special food plan for one of our guests, & Chef Jon hand-delivered the food to make sure all was as needed. Not only was the venue quite beautiful, plenty of room, but intimate. The whole staff went way beyond the norm to insure the night was a huge success. I would highly recommend Reflections on Spring Creek to all for weddings, as well as any other special occasions.

more affordable. Chef Jon is amazing. You could tell everything was from scratch. Best scones!

how the Indian food would be, but it was a hit! Chef Jon knew the Pakastani menu and the spices - food is important to us and we couldn't have been more pleased. Our western guests were pleased too as they got to have a traditional dish. They are the best ever!

s I have ever had. You definitely put your love into the preparation - everyone raved about the food. And Laura and the staff you are so gracious and kind. Robin thank you for taking so much time with me to answer all my questions - and you were right - I didn't have to worry about a thing!

en I got married!) and our experience was even better than before if that was possible. The staff, the beautiful holiday colors and the setting was perfect. It was like a winter wonderland. But the food was so good!!!! We had the Beef Tenderloin and Scallops done to perfection. I have not been to a high end restaurant in Dallas that suprised me by the perfect flavor and preparation like thye did here. And to do it for 100 people at the same time is a feat in itself. (I am in the culinary arts and know how difficult this is to pull off. Chef Jon you need to write a cookbook because it will be a best seller!!

and thought our daughter's was even a bigger hit!

And Chef, that butternut squash was incredible. I want the recipe for my Thanksgiving this year!

food, however, was the hit of the day! Chef Jon truly outdid himself!! The Autumn Squash Soup was the best I ever had, and the brisket was absolutely mouth-watering!! If you are looking for an all-inclusive venue in Plano, look no further!

! Delicious good, professional staff, beautiful venue, relaxed family, skilled planner, .... An incredible venue! We give our highest recommendation!

icious and the venue is absolutely gorgeous.

This place is great. Can't wait till the big day.

nitely marry hear again:)

having/attending a wedding here. Also a little side note, food is always a big topic of weddings but with 100% confidence I can say that reflection will hit it out of the park.

the location -- it cannot be beat. It is super convenient for us as well as our guests. We will always treasure the beautiful memories we made at Reflections on Spring Creek. We highly recommend this venue to all of our friends!!

tential vendors for photography, video, DJ, and flowers. The ceremony and reception went flawlessly. And the food.......The meal prepared by Chef Jon left quite the impression on our guests. I would highly recommend Reflections on Spring Creek for any couple searching for a wedding venue.

night there and not to mention the food was awesome! Chef Jon is the best!

obin and Laura(my coordinator) for being so patient and getting everything perfect for my special night! I highly recommend Reflections because they will make your wedding a day to remember!

smoothly .. Chef John greeted guests as we moved through the buffet explaining the delicious dishes of food that were so perfectly displayed . I didn't realize until after speaking with him that this venue has a full service kitchen and prepares all food fresh and on site . The venue is just beautiful and so clean and the staff was so courtious .. Talk about a one stop, stress free wedding .

tart to finish as GM Robin, EC Laura and the wait staff provided excellent service and catered to everyone. She absolutely loved having her guests rave about the venue in every aspect as well as Chef John's food being delicious. Everyone kept commenting on what an awesome place and how they felt like royalty with the quality of service. She was so proud and happy. We had a blessing in their chapel, lovely photos in the garden, and amazing lunch in the luxurious banquet room. We cannot thank them enough for making this an unforgettable memory and celebration for this blessed occasion.

ext event here.