Regal Banquet

at this venue to the wedding getting delayed due to the pandemic to finally celebrating it this past weekend. In short, our experience with them has been very mediocre to subpar…in summary they are - Stingy - Non-accomodating - Poor value for money - Harassing Some examples of how they screwed up: - We paid for the venue in full months in advance to our wedding, with an original guest count of approximately 280. Our final count/due to CDC guidelines was less than half that amount. Not only did they never give us any credit, which is fine, they ended up charging my wife more. I will explain that further - My wife defined certain stage sizes/criteria to them, multiple times in advance. We literally visited them at least 3-4 times to walk this through. On the day of, they did not follow through with our requests. - My wife requested that they keep the hall open a little earlier so our decorating vendor can get there early to setup. They did not follow through - Little things like burners, lighters were nowhere to be found - The worst case, on the day of our wedding, while my wife is trying to enjoy the day and celebrate and has 1000 things on her mind, she was harassed by the Regal employee for an extra $500 given that one of our vendors supposedly used the kitchen. We are very doubtful of this fact, because they tried to extort $500 from us multiple times before. Keep in mind we already paid in full for much more people than came through In essence, because of them not knowing how to operate a business that depends on reviews, recommendations, and customer service, we will never recommend them to our ~120-150 friends/family who showed up to our wedding. It took us a lot to write a negative review, since we wanted to be accommodating, but we do not recommend booking an event, especially a wedding here.