Regency House Hotel

oing at once, and the location was good because it was in a good location for us to move around. The facilities seemed to need some maintenance or improvement, but it was not a big problem, and the room service staff seemed to be lacking. However, the housekeepers and the front desk's appropriate service efforts deserve a good evaluation. We are grateful that they were able to accommodate us.

He was not the nicest person somewhat distant definitely not personable and somewhat rude. We got checked in as we did not make reservations online. We entered room it was clean and tidy but definitely is worn but not terrible. Definitely could use an update of drapes, carpet, ect. We noticed our room did not have the TV remote we called the gentleman at the front desk and he said he would bring it down, after about 20 minutes we walked down he had it sitting on the counter and got a little defensive on why he had not brought it to the room we told him no worries we were just glad to have the remote to watch tv. The room has a bit of a musky smell which is fine for one night however for a long stay that would be a deal breaker for us. They had sprayed a room freshener before our arrival that was rather strong so if you have bad allergies that is something to consider. We slept well on the beds they are not plush but worked fine for us. The air conditioner worked really well! We went down for the free breakfast the room was very spacious and lots of choices. I did the waffle with the waffle maker it was good my husband ate the donuts. We didn’t try the eggs or sausage. They had multiple juices, coffee and coconut milk. A couple of coffee flavors and the coffee was good and hot! We did online checkout which is very easy and convenient. We passed several workers coming and going to breakfast and they were all very friendly! Overall I would stay here again as it was inexpensive and served our needs as a one night stay over. If you are on a budget and want a clean place to stay this is a place to consider. I’m told it’s only 30 minutes to NY City we didn’t go as we were not traveling in that direction. If you are considering a NY trip and want to save on accommodations this is definitely a reasonable place to stay. We had dinner at the P&Q Diner and it was delicious with huge servings but a bit pricey. I hope this review helps others. We were skeptical in staying here due to other reviews mentioning roaches. We did not see any on our stay perhaps they addressed that issue.

and the hassle of shaking all your items out. You might not always see them but this place has them.

and cannot climb up the stairs and to please give us a ground floor room, he refused in a rude manner. The hotel has no handicap access and has no notice in Travelocity that they have no elevator. This establishment could be in serious violation of ADA laws which the employees are ignorant of. I will be consulting my attorney soon.

llpaper was torn, no carpet, bathroom needed repair. Definitely looks like they are remodeling and forgot the rooms are important also.