Renaissance Des Moines Savery Hotel

tel staff was friendly and inviting.

e to anywhere in a reasonable radius from downtown (either three or six miles - I can't remember which). Nearly all of our guests came from out of town, so this was a HUGE selling point for us. We did run into two small snags. The first was that two of our guests (out of roughly 40 who booked rooms) had trouble making their reservations. This happened at the same time that we had a problem getting a complete list of names of those guests who had booked rooms in our block. Though it was never stated in this way, it sounded like there were a small number of staff members who were simply confused about the way to handle reservations and blocking. The trick for us turned out to be working directly through the department that handled reserving room blocks rather than the front desk. Ross was amazing and completely knowledgable (my fiance actually said at one point that Ross might be the most helpful person on the planet). The other snag was that the shuttle generally stops running at 10:30 pm. Although a trip from anywhere downtown or in the East Village would be a minimal cab fare, we had worked out with the hotel that additional shuttles would be run for our guests between 11:30 pm and midnight. Some of our guests reported that there was some resistance to this when they called, although the shuttle definitely did end up making the trip for our guests. Despite these small snags, we've received nearly as many compliments on the hotel as we have on the rest of our wedding. People really loved the rooms, which were clean and spacious. Our guests also really loved that the hotel was connected to Des Moines' skywalk system, so if you are hit with any type of inclement weather (we had some fairly chilly days), your guests can still shop, eat, etc. without having to go outside. We also got a BEAUTIFUL comp room on the night of our wedding. It was enormous, with a beautiful room, and the hotel allowed us to check in early, which really helped with the getting-ready process. Also worth mentioning is that the staff is extremely personable. Numerous people told us that they got a ton of help with finding local places to eat, drink, sightsee, get a manicure, etc. Perhaps most adorable was that although we saw at least two other wedding parties coming and going from the Savery the weekend of our wedding, a good number of the staff remembered our names. When we went to check out, we were greeted by name with a chorus of congratulations. It was kind of amazing.

d accommodating with even the most minute or last minute details. We stayed in the penthouse the night before the wedding and were able to use it for the Beauty of All Faces ladies to make all us ladies beautiful! The ONLY thing that detracts is that we had a minor issue with our bar closing at the end of the night. Other than that, the hotel and staff were fantastic

ast minute changes. I highly recommend this hotel!

ey have several banquet rooms to chose from and have good food and friendly staff. It is reasonably priced in comparison to some places we considered and the final product was great!