After taking a few months to process, my fiance and I feel as if we can now write an honest and non-emotional review about this company. I’m honestly shocked to see good reviews, ...but the ones that are bad I could not agree with or relate to more. Hiring Rick was one of the biggest mistakes we made during our wedding planning. What should have been a straightforward vendor relationship turned into multiple long-winded, unproductive phone calls — most of which consisted of Rick talking about himself, or in circles, instead of helping us plan anything meaningful for our day.
A few months after we signed a contract with him, we received a voicemail from Rick asking if we would like to change our contract and pay our remaining balance early, and it was clear he didn’t have enough money to follow through on the original agreement, and needed “new equipment.”
This “discount” he offered was really just him asking us to accommodate his financial issues.
In the end, Rick provided zero services for our wedding. No music, no setup, no attendance, barely any planning — nothing. Yet we’re still being denied a refund. We paid our deposit for him to talk at us for almost 2 hours each planning call we had, and then when confronting him or his staff about poor communication, or odd things such as the “discount,” got a LIST of excuses from him or his assistant, Jody, who is unprofessional with her long, spelling error filled text messages and emails and is honestly just as big of a gaslighter as Rick himself.
If you’re looking for professionalism, reliability, or even basic business ethics, do yourself a favor and go elsewhere. We have been so impressed with our new DJ and wish it could’ve been this easy and professional with Rick’s company, but unfortunately it is hard to communicate with a business owner who is set in their ways and can not take criticism from their clients.