It has taken me far too long to post this review but we are absolutely still on cloud 9 from our wedding at the RiverWalk on 9.20.25. We were the first couple to ever sign a contra...ct with the RiverWalk to host our wedding and while it seemed like a small leap of faith at the time, we knew from the beginning we were in the best hands. Debi Lombardi is in a league of her own when it comes to hospitality. During our planning, there was never a call or email that went without an almost immediate response, and it was clear throughout our whole planning process that she genuinely cared. She provided us with the guidance and support we needed and always encouraged my ideas for the wedding, big or small. She is in good company at the RiverWalk though, Amy Whittaker was with us every step of the way, for our first tour ever (construction site and all) through helping us with all of our room block changes, she was always there with positivity and professionalism. A huge shout out as well to Renee Blood, being that we booked when the hotel was still under construction, there were some pretty big unknowns and unexpected things that popped up during our planning and while most General Managers would just let the situation play out, Renee was on the phone with me, talking through options, offering guidance and showing us that this is not just a hotel, this is truly hospitality.
Our wedding was during the Highland Games and even though they had a packed hotel, every single one of our guests, and family members have said time and time again, the attention to detail from the staff, the personalized touch points and the overall level of care, made us feel like we were the only group on the property.
The property speaks for itself, the absolutely stunning views, gorgeous hotel, and incredible rooms made this so much more than a wedding, it was a weekend that my whole family will never forget. We cannot thank the RiverWalk enough for everything they did for us and we cannot wait to celebrate there for all the anniversaries to come.