4.4 out of 5 stars and 38 reviews
4.4
(38)6645 Topanga Canyon Blvd, Woodland Hills, CA
About this vendor
Fine Jewelers. Since 1921. Shop classic, modern, and trending fashion and bridal jewelry. Perfect for engagements, weddings, gifts, and everyday wear. With 1,000’s of hand-curated loose natural and lab-grown diamonds and an unbeatable selection of designer, exclusive, and customizable fine jewelry styles, we’re more than just engagement rings, wedding bands, and your favorite earrings, necklaces, or bracelets—we’re your lifelong jeweler, here for every moment, milestone, and celebration.
Details
Rings
- Engagement Rings
- Ring Services
- Custom Designs
- Engraving
- Financing Available
- Jewelry Cleaning
Wedding Jewelry
- Bracelets
- Earrings
- Necklaces
- Rings
Awards and Affiliations
3-Time 'Best of Weddings'
2013.2012.2011.
Best of Weddings
The Knot independently assesses vendors for this award—it’s never self-reported. We base it on firsthand experiences from real couples and guests, and they must have a 4.5-star average across 7+ reviews in the qualifying year.
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Reviews
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4.4
out of 5.038 reviews
DISHONEST & UNETHICAL COMPANY & EMPLOYEES!!! RETURN POLICY NOT HONORED!!! It's unfortunate, because we always had good experiences in the past, but this store has really gone downh...
ill!!!
I decided to buy a loose diamond as an anniversary gift for my wife. We bought the setting at RB years ago, so I thought I would buy a diamond here too to upgrade the setting; HUGE MISTAKE!!!
First off, we were pressured into buying the diamond by Gare, he told us Robbins Brothers couldn't hold the diamond or take a down payment, and if we liked it, we had to buy it immediately or it could get sold (see picture where he admitted to lying to me about that).
We bought that diamond and realized 2 days later that it was subpar, so we exchanged it. The 2nd one was much better, but we were still not 100% on it. Gare told us not to worry, that if we didn't like it, we could bring it back within 30 days. They set the diamond in the band even after we asked them to hold off, Gare said, "Just wear it for a little while and see if it grows on you."
We decided to bring it back before the 30 days, because the diamond had strong flourencense and was cloudy in certain lighting. When we brought it back the saleman (Gare) talked us out of returning the 2nd diamond and LIED!!!
He told us that if we exchanged the diamond, the 30-day return would start over again, that was a flat out LIE!!! DON'T TRUST ANYTHING THESE PEOPLE SAY!!! They are all LIARS!!! Especially Gare!!! If you don't like something RETURN IT ASAP!!! Don't EVER do an EXCHANGE!!!
When we got the 3rd diamond set, we realized that there was something wrong with it, and it had way less fire than the previous one they sold us with fluorescence. When we tried to return it, they REFUSED to take it back!!! They stated that we only had 30 days to return it!!! This was after being told by Gare that the 30-days would reset if we exchanged it!!! So he LIED!!!
Now we have a $12K diamond that we don't like. They offered to exchange it, but at his point after being LIED to and DUPED into exchanging the diamond instead of returning, I don't trust these people at all anymore!!! Not to mention, they're prices are a ripoff for what you get, you can get a way nicer diamond at Jared's or Brilliant Earth for $2-4K less than anything these LIARS have!!!
This absolutely RUINED my anniversary gift to my wife!!! Now I am out $12K for a medicore diamond that nobody is going to want. Thanks for nothing Robbins Brothers!!!
I don't recommend buying anything here, but if you do decide to buy anything here, DON'T EVER EXCHANGE ANYTHING!!! ALWAYS RETURN IT IMMDIATELY!!! Otherwise they will lie, stall and feed you a line of BS until the 30-days is up, and then screw you over! IDK where they find these sales reps, maybe a used car lot? They certainly use the same tactics and lie to their customers. Like I said, very dishonest people working here, including the manager, who was no help at all!!!
You've been warned!!!
THIS REVIEW IS ONLY FOR MY WEDDING BANDS, AS I WAS T NOT THERE WHEN MY ENGAGEMENT RING WAS PURCHASED.
My fiance purchased my engagement ring from Marilyn Kasaboski who he said was...
great, although i cannot really comment as i was not there. This review is regarding John the sales manager who helped us when purchasing our wedding bands. We were hesitant to visit when Marilyn wasn't in as my fiance wanted to stick with who he knew, but John was great right from the start until the minute we left the shop, there was no pushy sales feel, just honest opinions when we asked for them. He helped me decide between two and told me the pros for both, he even waited while i texted photos to family asking for opinions. He made us feel extremely comfortable and important throughout our entire appointment, never felt rushed to decide. He let me try the same rings on over and over without getting annoyed with me haha! Thank you John for helping us pick the perfect bands, and making sure we had the perfect boxes to take photos with ;) !
The service was extremely fast. We were in and out with our wedding bands in 30 minutes with a cute gift bag in hand!
They are so professional and polite. They helped my husband pick out the PERFECT ring and I could not be happier!
We are so happy with our wedding rings. They are gorgeous!
I love looking down and seeing my wedding and engagement ring! They have the nicest staff there and the same lady who helped us find my engagement ring shall helped us pick out out...
wedding bands. It meant a lot to me to be able to have our rings engraved just like my grandparents had theirs and they were able to help us with it.
My wedding band and engagement ring were purchased at Robbins Brothers. They are both simple and elegant. The service was great as well.
Standard stuff in the store. Good enough value, perfect for my groom's ring, as he wanted nothing unusual. However, I did not find anything interesting for me. Find a local jewe...
lry store if you, like me, want something special.
We went back about 3 times before I settles on the ring I wanted. The same person helped us each time which was very nice. She was very helpful, let me take as much time as I nee...
ded trying on rings and wanted to make sure I got the ring I really wanted. They were very helpful and the price was very reasonable.
I was hesitant to go to "The engagement ring store" but I was very pleasantly surprised at the personal care we were given.
Jennifer helped us pick out my engagement ring and w...
e were so happy with it that we went back for my husband's wedding band also.
They literally have every ring imaginable and can customize as well. They also have amazing insurance and cleaning services as well.
My husband bought my engagement ring here, and I loved it! He got the protection plan, and I am so glad he did! After getting the ring resized, one of the side stones fell out an...
d got lost. We sent it to Robbins Brothers, and they fixed it right away! We went back to get our wedding bands, as well. I didn't like wedding band that was designed specifically for my engagement ring, but it was no problem at Robbins Brothers! They have such a huge selection that I was able to find a different band that I liked better, which still matched perfectly! Great financing, too!
My husband decided to buy my ring here because they actually respected his budget rather than trying to push him over like other ring stores. But that is where the good customer s...
ervice ended. He was told when he bought my engagement ring that there would be no price difference if he waited to buy the wedding band. This turned out to not be true and they didn't honor the mistake but made him pay full price for the band. And once when I took in my ring to get cleaned they told me I had a huge scratch on the main diamond that wasn't there before. It turned out to be just a piece of cloth that the employee had used to wipe the ring, but that made my heart leap and was a very silly mistake. They do have a great selection in all price ranges, but you could probably find that somewhere else that doesn't make you dread walking in the door.
We purchased my engagement ring from the Fullerton location but bought our wedding rings in Woodland Hills, and we are so happy with both Robbins Brothers locations. One of their e...
mployees helped us create a wedding band to exactly match my engagement ring (the one I chose was not part of a set) and my husband also found a nice, simple band that didn't require much maintenance. We picked them up later that same day!
My husband had originally bought my engagement ring at Robbins brothers so we went back for our wedding bands. I loved their service, attention to what we wanted and follow ups. H...
ighly recommend.
There was a great selection and we ended up going with a Simon G. which I get compliments on all the time. Friendly and professional service each time we visit also!
My Fiance surprised me with the help of Iris (from the Woodland Hills store) with a surprise purposal along with KTLA and My office on Feb. 9th 2012. I was in total shock and the r...
ing is a gorgeous ring. They are extremely helpful always especialy when picking out our wedding bands.
I really enjoyed the warm welcome I got with Robbins Bro. Laura Jonson was very helpful. When she left the woodland hills store we found out she went to another store and went back...
to see her. Very friendly and ill go back to her in the near future. BTW I love my Jeff Cooper ring.
Great selection of Tacori. We got all of our rings here. They were able to rush order as well.
My husband bought my ring from Robbins Brothers. It is beautiful! I love it so much! And everytime we go in there for help, the employees are always so wonderful and so helpful....
I have had to have it resized several times, and they have always done it for free and always very fast without an appointment! They were wonderful and I would recommend them to anyone getting married!!
Both my husband and I got our rings from Robbins Brothers. Their service is five-star, and they really work with you to find the perfect ring. They even offer a package that allows...
you to "insure" your diamonds as long as they are checked yearly. If one falls out, they guarantee the replacement.
I always kind of made fun of this place, because of it's ugly storefront and hideous tv commercials. However, everyone in the store was wonderful and I am soooo happy with both my...
engagement and wedding rings. Everything turned out perfectly and I am thrilled. :)
I originally went into Robbins Brothers on a whim, my fiancé and I ended up purchasing my engagement ring on that very first visit. Though it wasn’t our intention to purchase when...
we went in... I am very happy with the ring, and have had many compliments on it, even from other jewelers. We purchases my husband’s ring somewhere else. I only wish that they had more yellow gold with diamond settings to choose from (they mostly had white gold). In the end the ring I got was perfect, it fit, and I was able to wear it out of the store that day. I recommend this store a must see, when you are deciding on a place to purchase wedding and other rings.
My husband and I went to this store to look at rings and he found the perfect one to ask me to be his wife. We went back to get bands that would coordinate with my ring. The appoin...
tment started out well. The guy was nice and helpful and we found what we were looking for. Then when it came to the financing part of it, it went down hill fast. The guy that helped us left to look up my husband's information for his line of credit...we heard the whole thing so it wasn't private. Once he found out what it was, he came back with earings to try and sell us and we respectfully declined. He left to return the earings only to return with a different diamond. He then proceeded to tell me that the diamond in my ring was "nice, but this one is bigger." I know a sale's persons job is to sell, but to tell me that the ring my husband picked out wasn't good enough was totally offensive. The diamond I have is perfect, and he couldn't understand why I wouldn't want a new one. I feel he wouldn't have done that if the credit limit wasn't what it was. When we left, I was so offended that I couldn't even look at the guy. I'll never purchase anything from this store again.
While our wedding bands were slightly overpriced from this store, they rings are lovely. The service and knowledge was fantastic. We also love the guarantees that Robbins Brothers ...
provides on all of their pieces.
Love the selection they have. Don't have the best prices.
Robbins Brothers was very helpful in finding rings in our price range and not too pushy. We wish that we could have worked with the same person each time.
I was bummed that they didn't have a band to match the Robbins Brothers designed engagement ring I have, but they made it very easy to find a band that would match it. Just doesn't...
make sense not to make a matching wedding band for an engagement ring.
Please, save yourself the trouble at looking at the jewelers in the mall - its not worth your time. Robbins Brother's selection is huge! They were very helpful when we had to speci...
al order our rings. I love that they can do all the plating and cleaning of my white gold ring in the store in a matter of minutes versus at Zales where they have to send my ring out to get it replated and it takes like 5 - 14 days.
There is such a huge selection, and the staff is very helpful!
Great customer service
My wife still loves his ring and his ring still shines like from the first day that I gave !
It's my treasure,I love it ! My husband gave me the ring inside of a sea shell,he bought my ring in the U.S.A we got married in Lima Peru !
We purchased both mine and my husband's rings from Robbins Brothers. They had a huge selection, so we both were able to find just what we were looking for! The staff was very hel...
pful and knowledgeable, and made it a very pleasant experience!
The rings were perfect!!
My fiancee found my solitaire engagement ring here and they did a great job of supplying exactly what we wanted and could afford. They have a huge selection of engagement rings, we...
dding bands and men's wedding bands as well. The insurance/assurance plan for the rings are affordable as well. We will be coming back for his ring and my wedding band when the time comes!
My engagement ring is the best! I had them make it based on another ring that I already had. The diamond is absolutely beautiful. We decided to go with Robbins Bros because of the ...
name and the service we knew we could get down the line. After going to the LA jewelry mart I wished I had gone there first, just to see some of the designs. But when you know what you want, you just know! I go get my ring cleaned for free and it looks like new every time. I've gotten it cleaned other places and it's not the same! Robbins Bros is a very reliable place to buy a diamond ring. And I researched the diamond elsewhere, it is also a good price.
Although I'm typically not a fan of chain stores, I absolutely love the ring my husband chose (all on his own) for my engagement ring. He knew a few particulars on which cut I tend...
to like, but knew very little about diamonds, aside from a google search on what you should look out for when purchasing a diamond.
Still nervous, the staff at Robbins Bros. made him feel reassured by helping him find the right ring as a token of his love.
They have also assisted with proper band sizing and cleaning. Very helpful and friendly.
We live a block away from a Robbin's Brothers so it was the first logical choice to check. They had many gorgeous options we were there for a few hours. I'm very happy with my choi...
ce but they wouldn't budge on the price due to the designer name but my ring is perfect and exactly what I wanted!
Contact
6645 Topanga Canyon Blvd, Woodland Hills, CA
Wedding vendors in Woodland Hills
Robbins Brothers Fine Jewelers