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Photo & Video
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Reviews
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2.6
out of 5.05 reviews
Robin once was very responsive and friendly.
As of this moment, we have not gotten our photos or albums.
We are now pursuing her business for satisfaction with the aid of counsel...
.
Do not use Robin. Although her photos are pretty, working with her was less than ideal. Per the contract, Robin was our main photographer however she left before the night ended an...
d we had the backup photographer for our reception. We got married May 2022 and were told we’d receive sneak peaks prior to final delivery of all photos which did not happen thus breaking contract. When asking about the sneak peaks she told us that she decided that she would deliver all photos earlier than originally stated instead of sneak peaks. This was decided without communicating to us. Even still we had to follow up to ask for an ETA. Per the contract we signed, we would receive 3 albums, 1 per parent couple & one for the bride and groom. When we tried to create these, the site that’s used is not user friendly at all and when reaching out to Robin there was little to no help or she’d tell us we did it wrong and offer no help. It has been 2 years of being anxious and frustrated trying to receive our albums. Each time we’d reach out, whether it was via phone, text, or email, Robin would take months to respond. We are not happy with how this relationship turned out and now have resentment when it comes to our wedding photos.
I would like to share our very negative experience. Our daughter had a bat mitzvah in Jan 2023 and Robin has refused to deliver the album while breaking our contract. We have trie...
d to co tact her multiple times to no avail. I would highly suggest to find another photographer that is more ethical.
Robin you were a perfect fit for our family! A photographer who takes the time to personally bond with the "whole" family in order to capture those special moments is rare. You wen...
t above and beyond to make sure that we have lasting memories. Your energy and ability to get every shot was amazing!
Robin is AMAZING!!! We found her through our preferred vendor list at our venue and I could not be happier that we chose her to capture our wedding! She is super nice, great to wor...
k with, and she takes incredible photos. She has a way of making people feel relaxed and the photos come out so natural looking (not like you’re posing uncomfortably). She captures those moments where people are just laughing and having a good time. Communication was easy with Robin. I bugged her with so many questions and she happily responded each time. She even offered tips on what to wear for our engagement shoot when I had no idea where to start with that. I would definitely recommend Robin as a wedding photographer and I’m sure we will be using her again for family photos in the future.
Contact
Tampa, FL
Robin Reiss Photography