About this vendor
From Custom & Bridal to Fun & Fashion, we have something for every occasion. Independently owned and involved in the community. Like us on Facebook to register for a special engagement ring offer.
Details
Rings
- Engagement Rings
Wedding Jewelry
- Rings
Awards and Affiliations
2012 'Best of Weddings'
Best of Weddings
The Knot independently assesses vendors for this award—it’s never self-reported. We base it on firsthand experiences from real couples and guests, and they must have a 4.5-star average across 7+ reviews in the qualifying year.
Reviews
Your trust is our goal. Our community relies on honest reviews to help
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3.7
out of 5.03 reviews
Review photos
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My husband bought me a beautiful cross necklace a few years ago at Liberty jewlers in Fremont Michigan. Recently, the clasp broke. So I took it in for repair. They told me that the...
y would give me a call to let me know how much the repair would be for this little tiny clasp. Ok. A week later I get a call that my necklace has been repaired and the cost is $88! They had never called to get my approval. So, I go in to pick up my necklace. Well, guess what? Somehow the chain got LONGER. Did they replace the clasp or give me a different chain in a switch? I complained. They just said "sorry". Fast forward 6 weeks or so and I get a call, I think her name was Kathy. She said "I understand you had a problem with your repair?". I explained. She said "We will send you a $50 gift card". I dont want a gift card. I explained further the issue with the necklace and not calling me to inform me of the cost. She says " Would you prefer a REFUND of the $88?". I said yes and gave her my address.
Today, we received a GIFT CARD in the mail for Roger's Jewlery. 🤬 that is NOT a refund. I am extremely unhappy with this company Liberty Jewlers who is apparently owned by Roger's. Buyer beware! 🤬🤬🤬
Amazing service at great prices
We got my wedding band here and the value was amazing! It is beautiful and the staff was great to work with!
Contact
114 S. Michigan Ave, Big Rapids, MI
Rogers Jewelers