About this vendor
Romance Travel Group is not your ordinary travel agency. Far from it! We are highly focused on creating the most incredible beach destination wedding experiences for our couples. Ready to be wowed?? We will, at no cost to you:
• Help you choose a destination and resort that fits your dreams and budget, and wows your guests
• Explain the legal requirements and options for getting married in your destination
• Introduce you to the wedding team at the resort
• Make and manage travel arrangements for you and your guests
• Care for guests and help them prepare for a great travel experience
• Oversee the entire process from start to finish
Did you catch that? “At no cost to you?” You’re welcome! We are here FOR you. We know getting started can sometimes feel overwhelming, but we’ve got this!
Why Choose Us?
Expert Team with a Tech Edge: Our dedicated team of travel experts, backed by an innovative IT department, ensures your planning journey is seamless. We believe in combining the warmth of a personal touch with the efficiency of technology, allowing us to be thoughtful and caring, yet strong and fierce.
First-Hand Knowledge: We don’t just recommend; we experience. Our travel experts personally visit each destination and resort, ensuring they meet our high standards. This commitment allows us to confidently match you with the perfect resort that meets all of your wants and needs.
Trusted by Couples: Our reputation precedes us, with hundreds of 5-star reviews on The Knot, Wedding Wire, and Google. These accolades mirror the trust and satisfaction of countless couples who’ve chosen Romance Travel Group to plan their destination wedding.
Your Journey with Us
Embarking on your destination wedding journey should be exhilarating, not exhausting. Forget the frustration of endless searches and conflicting reviews. With Romance Travel Group, you transition from overwhelmed to overjoyed. Our expert guidance ensures a planning experience that’s not just stress-free but truly enjoyable.
As industry-recognized leaders in beach destination weddings, we pride ourselves on our portfolio of awards and the smiles of thousands of couples and guests. From the moment you connect with a Romance Travel Group specialist, you’ll feel the anxiety melt away. Every question is met with thoughtful, accurate answers, paving the way for an experience that exceeds your dreams and leaves you with memories to cherish for a lifetime.
The Romance Travel Group Promise
We’re not just planners; we’re partners. With strong ties to the finest all-inclusive wedding resorts across Mexico and the Caribbean, we ensure every detail aligns with your wishes. Our frequent visits to these destinations guarantee that we’re always up-to-date, ready to offer you nothing but the best.
What are you waiting for? Let Romance Travel Group turn your wedding dreams into reality. Welcome to the start of your happily ever after.
Learn more at www.romancetravelgroup.com. Stop by and say hello!
Details
Destination Weddings
- Destination Wedding Packages
- Destination Wedding Planning
Planning
- Destination Wedding Planning
Wedding Activities
- Wedding
Awards and Affiliations
Reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
4.9
out of 5.0168 reviews
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Partnering with Romance Travel Group was the best decision we made when planning our destination wedding! I researched many options for destination wedding travel advisors and they stood out as the obvious choice. I worked closely with Abby and Shannon, who were professional from start to finish. I already had a resort in mind for our wedding, I just really needed support with booking the room block and organizing my guests (we invited 75 people - a bit larger than the average destination wedding). The ladies were receptive to me already having a location in mind, which I appreciated since I assumed they have preferred resorts to recommend to clients. Shannon communicated directly with my guests and provided clear information, even FAQ about Cancun and recommendations for packing, practices, and more. They paired us with Lomas for ground transport to/from the airport, which was incredibly smooth. RTG really made it their mission to take as much stress as possible off our shoulders in terms of planning and saving $. The team always responded in a timely manner and was happy to answer my many many questions. I would highly recommend their services to anyone having a Caribbean destination wedding!
They were amazing!!! Fast response! Easy to communicate about all of my questions!!! Thankful for Shelli and heather!!
Shelli and Heather were the best! From start to finish they helped a very anxious type A bride like myself book all our gets and get incredible rates. Our guests are still talking about our wedding and asking us when the next trip is because RTG made it so easy to book and pay for! xo Jasmine and William Guerrero
The Romance Travel Group is the best travel planning agency I've ever worked with. Their customer service was exceptionally prompt, and they demonstrated thoroughness in planning our destination wedding in Dominican Republic. Shannon, our dedicated contact, was incredibly knowledgeable, offering valuable recommendations that enhanced our experience as well as the experience of our friends and family who were many first time international travelers. The overall professionalism and attention to detail surpassed our expectations. Without a doubt, I would choose them again for future travel plans and wholeheartedly recommend them to friends. Their commitment to excellence made our wedding stress-free and memorable, solidifying them as our go-to choice for unparalleled travel assistance and destination planning.
We have thoroughly enjoyed working with Romance Travel Group. Shelli and Heather have been amazing! They have really taken the stress off of us and made planning our wedding very enjoyable. They have been there for us and our guests every step of the way. They are excellent communicators. If we called they always picked up the phone or called us back quickly. They respond to emails very quickly as well. They always kept us informed of what was going on and what the next steps were going to be. We highly recommend working with Romance Travel Group. We are so happy we found them!!
We were previously working with a different destination wedding agency. We were unhappy and searching for someone that was more personable and could better help with our needs. We spoke to Shelli from Romance Travel Group and knew we found the right people to help us. We couldn't be more happy with Romance Travel Group! We had Heather as our wedding coordinator and she did an amazing job. She helped us and all of our guests with their individual
needs and questions. One thing that really stood out to us that we thought was important was their communication. They are AMAZING communicators. Every time we picked up the phone to call they answered or called us back right away. They respond to emails very quickly. They thoroughly explained the next steps so we always knew what was going on. We couldn't be happier with Romance Travel Group! I highly recommend working with them.
For all wedding couples looking for a travel agency to make your destination wedding planning a breeze Romance Travel Group is the best.
Shannon and Shelli made my destination wedding experience so easy and stress free. As a bride you already have so many things to focus and when you are doing a destination wedding that can be even more stressful. Shannon was so helpful not only to my husband and I, but to all my guest traveling with us. She kept in contact with me from beginning to end. I honestly wish she could’ve been at the wedding! That is just how much I loved working with her! She helped us pick a wonderful resort in Jamaica. She made sure all of our flights and rooms were taken of and answered any and all questions we could think of. Thank you Romance Travel Group for all of your assistance for my wedding. You all are really wonderful!
We highly recommend Romance Travel in all of your travel & destination wedding plans!! Abigail helped us pick out the beach, the package, the food, etc. down to every last detail!! Shannon checked in with us regularly to assure that we had all of our needs met & secure consistent communication with the destination wedding planner!! The Dreams resort in Puerta Vallarta was amazing!! Patricia, our wedding planner, and all staff were fabulous!! Months later we are still talking about how special they all made us feel!! I just told my wife that we need to go back to Romance Travel to plan our next trip!! Thank you Romance Travel!! 🥰
My name is Cameron Bronski and my wife Sarah and I recently got married at the most beautiful resort in Playa Del Carmen, Mexico. When deciding to do a destination wedding, we started doing some research and The Romance Travel Group of Shelli, Heather and the entire team caught our eye. Thankfully we reached out to them immediately, and sure enough they got back to us with an immediate response to schedule a call. We had a very thorough call about some or our expectations and what we wanted, and within a week they had a list of 8 resorts for us to choose from. We quickly narrowed it down to the one we wanted, and the rest was history. They handled everything from the room blocking, travel to and from the airport to the resort, played a huge role in working with the actual wedding planner on site of the resort, and I could not recommend them more. They truly care about their clients, and make the destination wedding process as seamless as possible.
We got married at Secrets Moxche in November 2023 and just WOW!! When we made the decision to have a destination wedding we were overwhelmed. We got in touch with Shelli at Romance Travel who listened to our vision and narrowed it down to a few resorts that she thought would work and she nailed it! The whole process of planning and getting our guests booked was flawless. It was all so smooth and laid out for us. The coordination with the resort was amazing and overall it was just an incredible experience! We wouldn’t change a thing and would recommend everyone who is considering this option to go with Shelli and her team!
We highly recommend Romance Travwl in all of your travel & destination wedding plans!! Abigail helped us pick out the beach, the package, the food, etc. down to every last detail!! Shannon checked in with us regularly to assure that we had all of our needs met & secure consistent communication with the destination wedding planner!! The Dreams resort in Puerta Vallarta was amazing!! Patricia, our wedding planner, and all staff were fabulous!! Months later we are still talking about how special they all made us feel!! My husband just commented that we need to go back to Romance Travel to plan our next trip!! Thank you Romance Travel!! 🥰
Romance Travel Group was amazing. We found them just by searching google and were so impressed with their service. Heather and Shelli provided 1-on-1 service and were always available to answer questions. They helped us select a perfect resort based on pricing and desired amenities. They took excellent care of our guests with helping them book accommodations, coordinate travel, and even had VIP transportation waiting for us and our guests on arrival. Super impressed with the service and would highly recommend.
We had the best experience with Romance Travel Group! Shelli, Shannon, and team were so responsive and proactive. Our guests commented on how well their questions were addressed and how smoothly the booking/ transportation set-up was handled.
A few guests had last-minute questions or needs and they were immediately helped/put at ease.
We so appreciate how professional and warm the team was. We felt so comfortable having the wedding travel logistics in good hands! I recommend Romance Travel Group to everyone!
Romance Travel Group made our destination wedding experience so easy! They took the guess work out of everything and took care of us every step of the way. If you are looking to book a destination wedding you cannot go wrong with their services.
My husband and I reached out to Romance Travel group based on Google reviews we read and we are SO glad we did! Working with Shelli and Heather was an absolute dream and entirely stress-free. From the moment Shelli answered the first phone call, we knew that we wanted her to take care of our wedding. The process was seamless over the 2 years we worked together! Our emails and phone calls were answered quickly and all of our accommodations at the resort were arranged beautifully for us and our guests. I have never felt more at peace and excited about anything than I was trusting Romance Travel Group to help plan our special day. I would get married all over again just to work with Shelli and Heather!
You will not be disappointed. Everyone was beyond helpful. When your the bride and you think you know what you want but not sure. Romance Travel will help you sort things out. I highly recommend use them. Our wedding was in DR back in July and our family and friends are still talking about how much fun they all had.
Working with Romance Travel Group to help plan our wedding was the best and most important decision we made throughout the process! I could not have asked for better customer service. They were able to get me resort options for what we needed/wanted within a day and then we were able to have a contract and room block with the resort we wanted within just a couple of weeks! They know how to target and get exactly what you want for your big day! They truly helped to alleviate the stress of finding the resort, making a room block, booking all of our guests and ensuring they had transportation to and from the resort to the airport. They were also able to negotiate with the resort on getting the best price possible for our guests. Shelli and her staff are amazing and I have no negatives about the planning process when working with them. The best part of it all, I was able to meet Shelli in-person at our resort when we arrived because she happened to be visiting the same time we were arriving! You won't go wrong when choosing Romance Travel Group for your destination wedding planning!!
Romance Travel Group was the reason why our wedding was the most relaxing event it could possibly be. Shelli’s assistance in helping us narrow down the location of where we wanted to get married was so important to us because we had absolutely no idea where to start. Once the decision was made, things felt like they effortlessly fell into place and that is all thanks to the Romance Travel Group team. All of the things I wasn’t looking forward to handling, they did for us which made it all that much more enjoyable. The knowledge and experience they have in the industry can’t be beat!
The Romance Travel Group proved to be exceptional choice, and Shannon was an absolute gem! She assisted us in booking all our guests, managed communication with the resort, and promptly addressed every question we had. Romance Travel Group is an easy decision for any destination bride!
I would definitely recommend using Romance Travel Group. We had them help coordinate our wedding with the resort we chose which was Dreams Riviera Cancun. The communication with us and with our guests was really great. They were always super fast at responding to emails and answering any questions. And they were very good at reminding our guests to book or to submit their flight info, etc. The booking process seemed very smooth for everyone and we didn’t have any issues on arrival to the resort. They also set up everyone’s transportation to & from the airport which was really helpful and worked out great. I’m very happy we worked with them during our wedding process.
We recently used Romance Travel Group for our destination wedding in Puerto Vallarta, Mexico in December 2023. When we decided on a destination wedding, we were not sure where to begin with the process of selecting a destination, booking a resort, communicating to guests and travel requirements. Both Shelli and Heather were fantastic to work with throughout the entire planning process! Once we selected the destination and resort, Heather took over from there. She was so on top of communication to guests, booking their stay and fielding all questions. I had absolutely no stress or worry throughout the entire process which was amazing! When we were onsite, our guests raved about them just as much and complimented the support provided to ensure they were prepared for travel to Mexico and their stay. Thank you so much to the team for making this such a great experience! We are so thankful we chose to work with Romance Travel Group, Shelli and Heather!
I was pretty nervous about planning a wedding and while we really wanted to do a destination wedding, it made me extra nervous! RTG though seriously made everything incredibly easy. My fiancé (now wife!) works as a resident and honestly had very little time to plan our December wedding at Dreams Riviera Maya in Mexico. The RTG team expertly navigated every aspect of our wedding planning. Their organization, attention to detail, and constant communication were phenomenal. They sent timely reminders to our guests and followed up with stragglers, ensuring everyone was on track. The whole process really was seamless and stress-free. Their expertise in travel planning shone through, ensuring that our guests, my wife, and I, had an unforgettable experience.
I tend to be skeptical of online services( being ripped off/ hidden fees). I am amazed how how perfectly things with Romance Travel planning our wedding. From the first phone call they were super helpful, and extremely knowledgeable about destination weddings. They found the perfect hotel for our group( Hard Rock Punta Cana) and efficiently got our group of 80+ booked, and coordinated the shuttles. I am so glad we chose Romance Travel Group for our wedding. We just celebrated our first anniversary, and Romance is still reaching out to us, sending their congratulations! I highly recommend anyone seriously considering a destination wedding use them!
As a newly engaged couple, we knew planning our wedding was going to take a lot of time and energy, but we knew we did not want any stress. We also knew we wanted to do a destination wedding. We read so many great reviews about Romance Travel Group. We reached out to Shelli. Shelli set us up with Shannon and I could not be more thankful!! She did ALL of the leg work, addressed not only all my concerns but my mother’s as well! (My mother was more of a bridezilla than I was!) everything was perfect and my guests were so impressed. Highly recommend!!
Romance travel group help with planning my destination wedding at Majestic Elegance Costa Mujeres on 11/6/22. The process was very easy, Shelli and team gave us the most beautiful options for resorts within our budget. Everything was laid out for us from price per room/guest, to location, to wedding perks. All the information was helpful in allowing us to make the most informed decision we could without ever seeing any of the reports in person. They handled the wedding website and provided support in making sure all our gets were booked vetting any and all questions they had. Throughout the process RTG had a couple of surprises that made the whole experience that much more personalized. Overall they were a pivotal part of making my destination wedding dream come true.
Thanks to Romance Travel Group, I didn’t have to do too much with the wedding planning, so for that I am grateful! My wife wanted to do most of the planning, but was getting stressed out trying to plan for our wedding while being in grad school full time. It was looking like some of the planning would have to fall on me (not a good thought) … until she booked with RTG. What a game changer! They took on so many responsibilities, and it saved my wife so much unnecessary stress. Thanks to them, she was able to focus on the parts of the wedding that were important to her and save the rest for RTG. Everyone did a fantastic job and we highly recommend them.
Romance Travel Group did an exceptional job helping us plan our destination wedding in the Dominican Republic. Initially, we weren’t sure where we wanted to go, but with their expertise and knowledge we were able to find the perfect resort for our wedding! Abby and Shannon were wonderful in maintaining communication throughout the process, and patiently answered all my questions in the months leading up the big day. Everything went smoothly and the entire process, from deciding on the resort to choosing flowers, was very organized and well thought out. I would highly recommend Romance Travel Group for anyone looking to do a destination wedding!
Romance Travel group made the wedding planning process easy and stress free. Shelli and her team were there from the first consult meeting to guide us and answer any questions. Shelli was able to take our wish list and find us resorts within our budget. Guest invites and booking was effecient and easy. Guests were able to reach out to RTG with any questions or concerns during the booking process which took a lot off of our plate. Once we picked our resort, Shelli was quick to secure our date and get us in contact with our resort wedding planner immediately. Upon check in, more than half of our guests recieved upgraded rooms because of Romance Travel Groups relationship with the resort. Using Romane Travel Group to help plan our desitnation wedding was probably the best choice we made during the planning process! I 100% would use them again!
We always talked about a destination wedding and knew once we were engaged that it was the only way we wanted to get married. We found RTG by searching travel wedding destinations. From the very beginning, Shelli was so kind and welcoming and really made us feel like she wanted the best wedding for us. We even asked for more hotel options that were family friendly and there was no hesitation. Abigail became our main coordinator, created a wedding page for us and did a phenomenal job keeping every guest and a determined bride in the know. What really stood out was all of the details right before our trip, I was not expecting so much coordination but it was SO appreciated! The vendor they used for our airport transportation was awesome and being surprised with gift bags for each traveler was above and beyond we felt! I loved talking on the phone with Shelli once we arrived it was such a special treat! We immediately started recommending them to our guests and friends who might want a destination vow renewal or honeymoons! I am so glad that we chose them and we will be back for our vow renewal for sure!!!
Shout-out to Travel Romance, especially Shelli and Heather for organizing our destination wedding. They are a professional, meticulous group of amazing women who specialize in destination weddings. They were able to answer our questions and concerns right away during the planning process. We had ~115 guests at our wedding, and Shelli/Heather were very responsive to them if they had any concerns. Highly recommend!
What can I say?! My now husband, Patrick, and I got married July 2022 in Punta Cana. We were researching travel agencies for destination weddings online and stumbled upon Travel Romance back in December 2019..let’s just say the rest is history! Shelli, Heather, and the rest of the team have been so helpful with booking our guests’ room. My guests raved about how organized and thorough they were throughout the entire process. My hats off to them! They are so wonderful with all they have done and would 10/10 recommend to anyone who wants to get married at an all-inclusive resort! :)
I had a great experience utilizing Romance Travel Group services. It was well worth it. I felt that it was money well spent for less stress. Everyone enjoyed themselves.
I cannot recommend Romance Travel Group enough. We decided to have a destination wedding earlier this year and we were recommended Romance Travel Group. They were very quick to respond and set up a meeting almost immediately. They walked us through the process and were very thorough. It was a breath of fresh air, as we had already started the process with another travel agent and were not having a great experience. They took the stress out of planning and made sure all of our guests were taken care of. The website was also a great feature that took stress off our lives. Our wedding was 8/7/22 in Punta Cana.
Romance Travel Group was a blessing to us! They absolutely handled everything perfectly to make our lives easier. Shelli called us to understand completely everything we wanted and delivered options for resorts within ONE day! We were booked and ready to go by the end of the week. As a newly engaged couple and being super excited to start planning, she got the ball rolling and made it so easy for us and our guests. Shannon took it from there and really helped keep the guests informed and answered any questions they had so we weren’t bombarded with a ton of guests calling and texting us. I could not recommend them enough! They also send you a cute wedding gift to get you excited for the big day!!
I can’t say enough good things about this group and how helpful they were. They were with us from from step one by narrowing down our destination choices based on the details that were most important to us. To organizing travel for a group of group of about 45. All communication was really prompt. There was no way we could’ve made this happen without them.
I highly recommend Romance Travel Group. My wife and I decided to do a destination wedding, and I'm really glad we found this group. They helped us narrow down our resort location in Mexico and helped us along the way. Any question or concern that they had they would be quick to address. Additionally we heard from several of our guests that it was easy and that Heather was great at keeping everyone organized and informed of upcoming deadlines and information regarding our wedding. Even post-wedding we had a bit of an issue with the transportation at no fault of their own, and they stepped in and helped us resolve it. Not planning on ever having another wedding, but if I had to do it again, I would not hesitate to use Romance Travel Group. Thank you, Shelli, Heather, and the team!
Our wedding was what a true vacation should be like. Romance Travel Group took out all the guesswork. I am not a planner nor was I excited about planning my wedding. OVERWHELMING!!!!
I just wanted a magical experience for my husband, guests, and I to remember forever. I reached out to RTG and I heard back from Shelli right away. She was there every step of the way and I mean every step. I had a lot of questions. Shelli helped offer locations, budgets, and direction. Heather was an added bonus for all the details. She was incredible with our 70 person wedding. They covered the website, the transportation, the package, the correspondence with the hotel all through covid restrictions. We also got a bunch of fun surprises throughout the year. I highly recommend RTG. Their services are top notch and I wouldn't have been able to have the wedding of my dreams on my budget without their help!
We want to thank Romance Travel Group for providing such good service and helping us plan our big day! It was an awesome experience. We worked with Abigail who helped our guests get good hotel room prices at the Hyatt Ziva in Cancun. She replied to every email promptly and clearly communicated important information with us and our guests. She even handled some last-minute requests. Shelli and the whole team were amazing, if we couldn’t reach Abigail, Heather was there to help us the best way she could. If we had to do it again, we would definitely choose Romance Travel Group with all of our travel needs. Thanks again for being part of our special day!
I highly recommend Shelli and Heather at Romance Travel Group. They provided a detailed consultation to where they listened to all my wants and needs and made resort recommendations for our destination wedding. They took care of all communication with the resort for room blocks and payment plans. They also provided transportation to and from the resort, so it was nice for my guests to have one contact to help with anything along the way instead of trying to get in contact with the resort. We loved working with you to bring our dream day to life and we sincerely appreciate all your hard work that you have done to create unforgettable memories.
My husband and I were married May/2022 at Dreams Las Mareas in Costa Rica. We used Abby at the Romance Travel Group as our agent. We came to her after already securing a resort and date but we needed assistance with group bookings. Not only did she take care of our room block, our airport transfers and our guests questions, but she got us a cocktail hour prior to our rehearsal dinner. She was absolutely fabulous and I have no regrets choosing RTG to be a resource during our destination wedding.
I just want to say thank you from the bottom of my heart to Shelli and her team at Romance Travel Group for making our destination wedding process so easy and stress free. To be honest, I don’t think I could have done it all without your help. You were very attentive to our needs and our guests. I am very big on communication. You made sure that every detail from resort choice, flight information, room booking, airport ground transportation was clearly communicated with our 40 guests during the planning process. Our wedding day was beyond AMAZING, our guests loved the resort, and we had a blast! No words can describe how thankful we are for your guidance and support throughout this process, and for making our wedding day so incredible and memorable!
Romance Travel Group were amazing partners in helping us find the perfect resort, a great pricepoint for us and our guests and made traveling with 70+ guests to Cancun a breeze. Shelli and Heather are absolute professionals and a dream to work with. If you are having destination wedding these are the partners to work with to make the process stress-free and seamless for you and your guests!
I am so glad I came across Romance Travel Group! Other travel agents were slow to respond and as soon as we talked to RTG, and told them what we wanted, they sent us a list of resorts, we picked a resort and booked it late 2020 getting a very good deal. We originally booked for 7 nights and easily had them add on two extra nights for us.
They helped us and our 26 guests get booked and made sure everyone knew all the information/requirements they needed to get to Jamaica! Any questions any of us had they answered quickly and friendly!
Our wedding day and week was awesome and everyone made it safely to and from!
Romance travel group even sent us travel mugs with our last names on them!
Romance Travel helped me plan my destination wedding and made the entire process easy! Shelli and team respond to all questions immediately. She came prepared with a list of resorts based on what I was looking for and we found the perfect one. All in all great support from RTG!
We were referred to romance travel from a friend and boy are we glad we were! From start to finish their team was great, from helping us chose a destination, to setting up our room block and accommodations! Did I mention the fantastic website they built for us for no extra charge at all! They also included round trip airport transfers at the destination for all of our guests! The fact they only asked for a small deposit to start the planning for us for the amount of work that they did is in itself totally worth it (by the way it is refunded to you as soon as you fly out to your wedding) Crazy Right! So ya use them you wont regret it!
So incredibly helpful and seamless operation. Everything was laid out and there was constant clear communication up until the wedding... and after!
I had a destination wedding during a global pandemic! Lisa was the epitome of professionalism. I am a person who asks a lot of questions and she was happy to answer all 1 million of my questions. She kept us all updated on the constantly changing travel restrictions as well as helping through any hurdles. We knew from the beginning that postponing wasn't an option and Lisa stayed the course with us until the end. Even though we had to completely change resorts a few weeks away from the wedding Lisa was able to rebook everyone and we didn't have to stress about anything room-related. Also, Lisa booked us the most beautiful honeymoon.
Don't think about it just book Lisa and Romance Travel Group for your destination wedding.
Shelli and her team did a wonderful job helping us through our destination wedding process. She started off with an initial phone meeting and answered all of my questions without me even having to ask. She let our guests know that if they have any questions they should go through her which relieved us from any unnecessary stress. They kept in communication with us and updates along the way. Sent our travel documents with ample amount of time before our trip. I would recommend romance travel group to anyone! I was very happy with their service and will definitely use again.
My husband and I worked with Lisa to plan our honeymoon and couldn't have been happier with the results. Lisa was so helpful and took much of the hard part out of planning the vacation. She took the time to understand what we wanted out of our vacation and helped us plan a trip to fit our wants and needs. I would highly recommend this company!
I have nothing but wonderful things to say about Shelli and the rest of the team at Romance Travel Group! It can be nerve wracking at times overwhelming to plan a destination wedding in a foreign country, but my husband and I knew we were in good hands after our very first call with Shelli! From the very beginning, she was able to very easily give us price quotes for different resorts and even set up site inspections for us. We ended up picking a resort that came highly recommended by her, and we couldn’t have been happier with how everything turned out! Shelli herself had visited the resort many times so she was able to answer the numerous questions we came up with over the planning process. She set it up so our guests could make down payments and interest free payment plans towards the trip which was huge for everyone! From that point on, my fiancé and I had nothing to worry about! Shelli and her team handled it all. All of our guests commented on how quickly their emails and phone calls were answered, and everyone always felt that their questions and concerns were promptly taken care of. Romance Travel Group even sent my fiancé and I a couple little gifts over the time leading up to our wedding, and packages to all our guests. Now that’s customer service! If you are looking for a travel agent for your destination wedding, look no further! Using Romance Travel Group was one of the beat decisions we made when planning ours!
When we decided that we wanted to do a destination wedding, I had no idea how to even start the process. I did a quick google search and stumbled upon Lisa, from Romance Travel's, contact information. I reached out to her and a few other destination wedding travel agents with some general questions. After one phone call with Lisa, I could tell she really knowledgeable and had a lot of experience. She was accommodating and helped us work through any changes or potential problems. Throughout the whole wedding planning process she was probably the most responsive and best communicator that I worked with. From start to finish, Lisa took care of both us and our guests. A few of our guests actually called me about how impressed they were with Lisa, which says a lot about her as well.
Highly recommend her for any of your travel needs!
I used Romance Travel to travel to a friend's wedding in Mexico. It was very easy to communicate with them and they took care of everything from the rooms to the shuttle (flights not included). It was nice to not worry about logistics and just enjoy my friends big day!
My husband and I can’t recommend Romance Travel Group enough. In every aspect of planning our destination wedding, Shelli and her team exceeded all of our expectations. They are insanely organized, very quick to respond to all email communication, have a wide knowledge base, offer great advice, and are genuinely as excited as you are that you’re getting married!! From creating a Facebook group for past and future brides, to dealing with even the most difficult of our guests, to sending us thoughtful reminders leading up to our wedding day - they make everything stress free, so you can ENJOY yourselves!!! (Which is exactly how it should be). We were first Romance Travel Group guests at a friend’s wedding before we chose them to plan our destination wedding, and we wouldn’t change a thing.
Planning my wedding with Shelli was an easy experience. She was very punctual and informed on the details of our destination location. If there was ever an issue with the on-site wedding coordinator she would reach out to them on my behalf even if really wasn’t her responsibility. My family also enjoyed booking with her and found it easy to work with the company when booking their rooms. I wanted a stress free experience and was provided that with this company. We loved getting our “care package” right before leaving also. It was a nice gift from the company. Thanks for making our destination wedding in Mexico (El Dorado Royale) a dream come true.
My husband and I used Shelly (romance travel) to help find a resort, connect with the resort, organize our room blocks, get our guest rooms and everything inbetween for our wedding in Mexico. Words cannot describe how much I love romance travel. They made planning a destination wedding so easy. Shelly always responded quickly to emails and questions from not only me but my guest too. I recommend anyone setting up a destination wedding to use romance travel because having someone book your guest takes away the stress from you. Any issues we could direct them to Shelly and didn’t have to worry about it on our special week. When planning our wedding romance travel made a personalized website that our guest could go to and find info about the resort, the couple, the prices and everyone could book and make payment there! It was awesome! The whole week my guest were raving that “Shelly really hooked us up” when in Mexico! Their professionalism and knowledge make them the best in the business and I am so glad they are who I worked with on my special day. I recommend anyone trying to have a destination wedding to use romance travel.
We had an amazing experience working with Shelli and the Romance Travel Group. The first time I spoke with Shelli I could tell she was very knowledgeable about destination weddings and she put my wedding planning jitters at ease. Shelli was very easy to communicate and readily available to answer all of my questions -- and all of my guests' questions as well. Shelli made travel arrangements for our 100+ group so easy. Trust that you're in good hands with Shelli and the Romance Travel Group!
My husband and I decided to do a destination wedding. We felt stuck as to where to begin. How do you plan a wedding in another country when you can't fly there and look at where you would like it? We met with several travel agents with different companies and just felt they didn't meet our needs to pick a wedding destination and coordinate 35 guests. I was then recommended to contact Shelli at Romance Travel Group. Within one email, which she replied to right away (very important when planning a wedding), we knew Romance Travel Group was right for us. My guests booked their trip easily as well. Shelli answered my many questions I had and that my guests had throughout the whole process. "What resorts would fit our budget? How does the whole process work? How can I get into contact with the wedding coordinator at the resort? Are kids allowed at these resorts? How is the payment made?" These questions just being some of the main ones. I never felt more at ease planning a wedding, let alone a destination wedding. I highly recommend Romance Travel Group to anyone looking for a smooth and easy process.
Shelli with Romance Travel Group was amazing! If you are planning on having a destination wedding or honeymoon, you’re at the right place! I felt overwhelmed with the amount of destination resorts and never thought I’d ever be able to decide the perfect place! Finally I came across The Romance Travel group through The Knot and found fabulous reviews. I knew once I spoke to Shelli on the phone it just felt like I found the right person to help and everything came together after that. We discussed exactly what I imagined and desired in my wedding and finally narrowed it down to Azul Sensatori, Mx! I was blown away by this resort and couldn’t thank Shelli enough to lead me to the perfect wedding!!
Shelli and the whole team at Romance Travel Group are amazing! They helped my husband and I to plan destination wedding in Jamaica, a country that I had never visited. Shelli was an excellent resource and even helped us to find the perfect location for our wedding and travel accommodations in a brand new resort. The team at Romance Travel Group helped our 70 plus guests book their travel and hotel accommodations as well. Shelli also helped facilitate the planning of our wedding events. Her destination wedding expertise and commitment to our planning timeline helped to make the process seamless! If you are planning a destination wedding, Romance Travel Group is the perfect choice for you!
We worked with Shelli for our destination wedding in Cabo and it was amazing! We couldn’t be happier! She helped us pick Dreams Los Cabos Resort. She was so helpful and did such a great job and always answered all of our calls and emails promptly. We loved the chocolates sent to us and the cute coffee mugs sent to all our guests, such nice personal touches. Thank you SO much Shelli for everything and for making our dream destination wedding come true!
I got married in June in Cancun and I was referred to Shelli by a friend of a friend. I was very hesitant to trust someone I have never met, however after our phone consultation, my hesitations were but to ease and I knew I was in good hands. Shelli and her team was there to answer all of my questions and scheduled calls with me when I needed more clarification. She made us a booking website for our guests which made the travel for our guests seamless. We had over 70 guests at our wedding and could not have done it without Shelli!
We worked with Shelli for our destination wedding in Mexico. I came to Romance Travel after having a bad experience with another company. Everything was very easy from securing the location to booking the rooms, confirming the guests and the transport to the resort.
Romance travel group was what made our wedding so great for us and all of our guests. We have been to so many weddings, where you say "I wish they had better transportation options" and "I wish this was more organized" and those weddings were in the states. We didn't even have to think about these things, thanks to Shelli and Romance travel and we got married in mexico. Not only did she handle all of this for the wedding, but helped us plan a trip down to our wedding resort beforehand to make sure everything was set for the big day (including private limo transport). I would give more stars if i could. Thanks Shelli!
I would highly recommend using Shelli Nornes with Romance Travel Group for your destination wedding travel needs! Shelli booked travel for our destination wedding in Mexico. She was very timely and detailed in her responses. She helped arrange hotel/airfare for guests both within the United States and abroad. Shelli goes above and beyond! We received a heartfelt gift prior to our wedding, which was a very kind, thoughtful surprise. She stayed in contact with us throughout the process and even to this day, to ensure we were completely satisfied with her services. Working with Shelli was effortless and eased our worries as it was one less thing that we needed to manage.
We had the honor and privilege to work with Shelli Nornes at Romance Travel Group for our destination wedding in Jamaica in October 2017! She was amazing to work with, as we didn't even know where to start. She was referred to us by a friend of mine, and it was the best wedding advice that was given! Shelli took care of booking, making sure all of our friends and family were well taken care of. It was such amazing peace of mind, knowing that everyone was all set, and best of all, I didn't have to deal with any of it (since I was busy planning all the fun details of our wedding)! I highly recommend working with Romance Travel Group. It will make your destination wedding even more amazing! Thank you!
Romance Travel Group is amazing! They took so much work off my plate and helped me get all of my guests booked on time. Shelli is so kind and is always quick to respond! From the flights to the transportation to the wedding/reception...everything was perfect! I would highly recommend Romance Travel Group if you are booking a destination wedding or honeymoon! I promise you will be glad you did!
From the very beginning, Shelli and her team were informative, reassuring, and responsive and that continued throughout our time working together. The very first call Shelli was so helpful discussing destination wedding resorts, time of year, resort incentives, etc. My fiancé and I felt extremely confident that we (and our guests) were receiving the best price. She even created a website for our guests to access to learn about the resort, room options, deadlines, and payment options. I know many of our guests had questions throughout the process and I heard nothing but positive feedback from them about their interactions with RTG. I felt the deadlines for guests to make deposits and pay in full for their trip were extremely reasonable—something that was important to me and I didn’t want guests to have to make a decision or pay too far in advance. Shelli and her team even sent all of our guests’ packages before the trip with fun travel goodies. As a bride planning a destination wedding in Mexico, it was extremely essential that I trusted and relied on Romance Travel Group for not only me but my 50 guests. We were in great hands and I would choose Romance Travel Group all over again! Highly recommend.
I was referred to Shelli and Romance Travel by a friend of mine who also recently used her to plan their destination wedding and had nothing but good things to say. I wouldn't have known where to start without Shelli's help. She was so easy to work with and really took a lot of the stress of planning it out off of us. The wedding was awesome, the resort was amazing, everyone had a great time, and it ended up being just what we wanted... to show up, have a good time and not have to worry about a thing.
I highly recommend using Romance Travel!
My husband and I had a destination wedding in Mexico, and the resorts wedding planner suggested we use a travel agent to help organize our guest room block, arrivals, departures, etc. I was a pretty nervous about what the cost would be for a travel agent, because everyone knows weddings are not cheap as is. Shelli at Romance Travel Group was the first agent I called, and immediately I was sold. The group gets paid through the resorts, so there was literally zero cost to me and my husband for her services. Throughout the entire process, Shelli was prompt in answering emails and phone calls and extremely helpful with any changes or questions we had during the year or so we worked with her. The booking process was so smooth, and the transportation to and from the airport was professional, clean, and easy to find. We are going back to the same resort for our first anniversary and we happy to be able to work with Shelli again! I emailed her asking for help in booking and she responded within an hour. Highly recommend Shelli and Romance Travel Group for your destination wedding needs!
Just attended a beach wedding in Riviera Maya at Generations/El Dorado Resorts. It was awesome! We stayed for 4 nights and every detail was covered by Romance Travel Group. Shelli and Heather were so easy to deal with. They replied to every email promptly and efficiently. It was a worry free experience! And, the wedding was wonderful! Also, Lomas Travel, who
provided our airport transportation, did a great job, too!
Shelli was wonderful along with the entire staff! They helped us have an amazing trip and to be apart of my best friend wedding! The wedding was absolutely gorgeous. They sent us a wonderful gift before our trip and made sure all of our accommodations were taken care of. Stress free and we had an amazing time! Thank you guys for everything you did to make our trip so memorable. We will definitely use you guys for our next beach vacation!
Shelli at Romance Travel made our honeymoon dreams come true! The most important factor to me was having a spectacular view and we had exactly that and so much more thanks to her help. She recommended Los Cabos and everything went off without a hitch from beginning to end. We're already looking forward to going back for our one year anniversary and I'll definitely be using Romance Travel Group to make those plans!
We just returned from our third trip planned by Shelli and can honestly say that we won't even think of a vacation unless she plans it with us. She has got it going on! Ladies, if you're planning a destination wedding, CALL SHELLI! You will be in very capable hands.
We worked with Tiffani for our wedding in Jamaica. We contacted Romance Travel on a Monday evening. I woke up the next day with a response from Shelli introducing us to Tiffani. Tiffani called us that afternoon, and by the end of the day we had a list of resorts to look thru that were tailored to our needs. Tiffani was very professional, very helpful, very kind and responded promptly to our inquiries. She answered questions about our wedding that not only pertained to travel, but articulated herself as a travel expert and was extremely helpful. Tiffani coordinated our wedding party’s travel, which was 60 people’s travel. This was a seamless process, and an absolute pleasure to work with her. Leveraging Tiffani with Romance Travel was advantageous to our wedding and our wedding party, and we will recommend her to any of our friends and family seeking a destination style wedding.
We had the best honeymoon to Punta Cana thanks to Lisa from Romance Travel. She organized and set up all the tickets and helped us with last minute questions. She was very pleasant to work with and had lots of expertise!
I was referred to Romance Travel Group by a co-worker who attended a wedding they planned last year. He had great things to say about them so I started checking it out. We weren't quite sure if we wanted to have a destination wedding when we started talking to RTG. Shelli took time to explain how everything would work and answered our questions. Before Shelli, the thought of planning a wedding away from home seemed too daunting, which is why we just couldn't commit to it. After a few calls with her, we were put at ease and jumped into planning. Fast forward 17 months and now here we are, married and so happy with our choices. We had the best time in Mexico with our guests! Everything you hear about having a destination wedding is true if you have the right people helping you. I would 100% recommend Shelli and Romance Travel if you're thinking about a destination wedding.
The only word that comes to mind is WOW.. Everything was so beautiful and amazing. The Romance travel group made it so rasy for our family to plan this amazing adventure including the best hotel experince and transfers. Thank you
I really debated on writing this review because my co-worker had a great experience with her travel agent through Romance. I, on the other hand, did not have that same awesome experience. Tiffani was assigned to me as my travel agent. I gave her a couple options I was interested in and she provided details for those options. After finding out something all inclusive was not possible in the areas we chose, I asked for suggestions. She did suggest the El Dorado Royale in Riviera Maya, which is gorgeous but I had asked her for something other than Mexico & the DR. She basically told me that I would not find all inclusive outside the area and she really thought the El Dorado would be unable to compare to any other place she found-she listed 3 more options. Even asking for other options again, she continued to push the El Dorado. Multiple times I had asked her when the best time (financially) of year to go would be since we are on a budget but yet open for availability, she never answered my question. I finally caved and asked for more information on the El Dorado and inquired on the difference between 2 of the suite options since I was unable to find a difference on their website. She had let me know she would look into it and never got back to me (this last email came on July 19). I never followed up with her since I had a bad taste in my mouth from our conversations and she never emailed me back. Even though the option she was pushing for looked beautiful, it just wasn’t what I was looking for and the semi-refusal to look into anything else for me was just a disappointment when I had so looked forward to working with Romance because of my co-worker’s referral.
I cannot day enough good things about Romance Travel Group! Shelli was absolutely amazing in helping get all the travel arrangements organized and booked for our destination wedding in Mexico. She responded to all of our questions so quickly and was just excellent! We’ve also booked our honeymoon to Fiji through them, and our agent Cathy has been a delight! I would recommend them to everyone!
I worked with Lisa Ruchti for over a year to plan our destination wedding in Mexico. From start to finish, Lisa was extremely professional, prompt, and on top of everything! She handled all of my guests' and our travel arrangements and I didn't have to worry about a thing! I highly recommend Romance Travel Group and Lisa to anybody planning a destination wedding!
Shelli was so wonderful in helping us out together our destination wedding! Every question and concern we had she answered in a timely and professional manner. She was patient and kind with us and our guests. I would highly recommend this company!
We recently worked with Lisa Ruchti when planning our destination wedding. We had an initial phone conversation where we expressed our interest in a destination wedding in the Caribbean and were looking for suggestions. After talking, Lisa sent us 3 different country locations with a list of resort options for each country. We narrowed it down to Punta Cana, Dominican Republic and Lisa sent us additional resort options for this location. She was very prompt, patient, and professional in all her responses with our many emails. She made sure every detail was connected between us and the resort we chose - Dreams Palm Beach Punta Cana. Everything ran so smoothly and her help was greatly appreciated! She also arranged our transportation to/from the airport. Lisa also put together our wedding website and took care of all the questions and concerns that our ~60 guests had. She proactively checked in with us multiple times before leaving for Punta Cana to make sure every detail was in place and there was nothing further we needed. Looking back, we couldn't have been happier with the resort that Lisa helped us pick...our beach wedding was perfect and everyone loved the pools, beach, food, amenities, etc. Overall, Lisa was awesome to work with and we will absolutely be contacting her again for future help with travel plans!!
The advise the travel agent gave the bride and groom was not accurate. I've been to a wedding in Jamaica before and this was by far the WORST experience I've had at a resort before. We stayed at the resort for 7 days and 3 out of the 7 days we did not have water...couldn't brush out teeth, flush the toilet, and shower. We also lost power 2 nights...it went out at 11:30pm and did not come back on until 4:30 am...meaning we slept in a 70 degree room that was humid. I WOULD NOT recommend this travel agent to any bride! Very sad this happen, the bride and groom are extremely disappointed.
If we could give Shelli at Romance Travel Group ten stars, we absolutely would. She's incredibly knowledgeable, responsive, and detailed-oriented. She makes deciding on a wedding venue/resort so incredibly easy, and she makes all of the details and logistics painless. When we think about all the decisions we had to make related to getting married (e.g., where, when, number of guests), Shelli was hands down the best decision we ever made. Given all of the reviews, we know she was helping tons of other couples plan their weddings, honeymoons, or anniversaries. But she always made us feel like we were her top priority. The hardest part was returning from the wedding and realizing I don't have a travel agent to handle or organize my overall life (haha). Thank you, Romance Travel Group!!
I used Lisa for help planning out honeymoon and she was so amazing through the whole process. I barely had time to even breathe during the wedding planning as I was in busy season at work and in graduate school. I was able to communicate with Lisa via email regularly and phone calls when I could find the time. She learned exactly what I wanted, found me options and gave me her recommendation which is exactly what I needed. I didn't have to think about anything and she handled it all. We even received a nice little travel package before we left and a congratulations email after we were married. Very friendly and makes everything quick and easy. Will definitely be using her again!
We worked with Lisa Ruchti at Romance Travel Group to book our honeymoon to Mexico. She was so helpful and very responsive to any questions we had. We gave her our budget and she gave us amazing options that fit what we envisioned! Neither of us had been to Mexico so we had a lot of questions about safety, excursions, money etc. She was beyond helpful, we cannot thank her enough! If you are looking to book a honeymoon or destination wedding, I HIGHLY recommend Lisa, she will not let you down and make you feel comfortable with everything!
I was referred to the Romance Travel Group from a work colleague of mine. I was very impressed with Lisa Ruchti! From start to finish she was there for whatever we needed. She is very knowledgeable about the business and managed to help us pull off a beautiful destination wedding. Even though she was in a different state, she managed to keep us well informed and updated regularly. She also managed to make the travel planning process incredibly easy for us and we are so grateful for all of her help!!! I highly recommend this travel agency!
Lisa was our wedding travel agent and she was AMAZING. Everything was super easy, our website she made was spectacular. All our guest said it was easy to use, and easy to make payment plans. I did not have to do a thing.. which for me... was PERFECT.
I will definetely recommend Romance Travel Group to any bride !!!!
Thanks Lisa!!
It was a day we will never ever forget!!!!!!
Alexis Baggett
Shelli was nice and professional. Decent support. Experienced some confusion with hotel and ground transportation with our names. Not sure what happened but, hotel had our names incorrect and addressed us poorly (i.e. my girlfriend was "Mr." and I was the "Mrs." Happy though they (assuming) made up for it with a room/resort upgrade.