Romance Travel Group

helped us pick a resort that best fit our needs. They helped us secure a room block and took care of all our guest bookings. That way, I could focus on the wedding, and less on all the questions and concerns of our guests. They advocated on our behalf when we felt like the wedding planners at our resort were not being responsive. The only caveat I have is that weddings at all inclusive resorts are advertised as being “affordable” but I will say that there are a lot of hidden fees and up-sells when it comes down to all the final details, of which I think other couples should be aware.

accommodations to and from the airport. They had great communication with our guests and completed everything on time. 

by and Heather enough for everything they did for us. They made the whole experience feel manageable and exciting instead of overwhelming. I cannot recommend Abby, Heather, and the whole team highly enough. They were absolutely amazing from start to finish, and there's no way we could have pulled off our destination wedding without them. The first phase was picking the resort and locking in our room contract with Abby. We had some back and forth trying to nail down the right date for us, and we also needed a larger room block than originally planned. Abby made both happen. You could tell how hard she worked behind the scenes to get us exactly what we needed, and she never made any of it feel like a hassle. Once we moved into the booking phase, we worked with Heather, and honestly, all of my family & friends love her! She was incredibly responsive, sent regular updates throughout the process, and as we got closer to the wedding she proactively sent out important information for our guests that I never would have thought to include myself. That kind of attention to detail took so much stress off our plate and made our guests feel taken care of too.

ey were incredibly helpful coordinating logistics for our guests, making travel, accommodations, and questions stress-free for everyone involved. Their knowledge of the wedding resort landscape really stood out, helping us find the perfect location that fit our vision and budget. We were especially impressed with how affordable everything was without sacrificing quality. If you’re planning a destination wedding, I can’t recommend them enough!

ive in answering our questions or offering guidance. They helped us, and our guests coordinate accommodations and transfers to and from the airport. Our guests reported that communication was excellent, as RTG provided all the info that was needed to make traveling as seamless as possible. Our guests were highly satisfied! We were able to fully relax and enjoy our wedding, knowing that everything was taken care of. I highly recommend them to anyone planning a destination wedding!

ncy, and their friendly guidance made planning feel easy and enjoyable. Communication was prompt and clear, and the customized itineraries they provided ensured guests knew exactly where to be and when. Their expertise saved us time and worry, allowing us to be fully present with family and friends throughout the celebration. We appreciated their thoughtful recommendations for resort services and local activities, which added special touches to the weekend. Romance Travel’s attentive, reliable support made our destination wedding a joyful, worry‑free experience.

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y (even offering to help us find the perfect venue and date if we hadn’t already secured one). Their email responses were always quick and thorough, which helped provide peace of mind, especially when trying to plan a destination wedding from afar. They communicated directly with our guests, managed travel details, and solved issues behind the scenes so we didn’t have to stress. The planning resources and guidance they provided were invaluable and kept everything on track through the final details. The content creator they provided is a thoughtful and memorable addition to our wedding experience. They truly made planning easy and enjoyable, and we are so grateful for their expertise and support.

organized, and proactive (Abigail and Heather were wonderful)—booking flights, arranging group transport, and securing resort reservations with clear, timely communication. They also created a dedicated website for our guests. Their detailed itineraries and helpful reminders meant our guests arrived relaxed and on schedule, which let us focus fully on the celebration. Romance Travel also offered thoughtful vendor recommendations and practical tips for enjoying the resort, which enhanced the weekend for everyone. Their professionalism and warm service took a huge logistical burden off our shoulders and helped set the tone for an unforgettable destination wedding. Highly recommend Romance Travel for anyone planning a wedding getaway.

g with them, they immediately jumped in and were fully prepared to help with anything we needed. Their communication was always prompt, detailed, and professional. What impressed us most was how they handled guest communication directly (answering questions, troubleshooting travel issues, and resolving concerns before we even knew there was a problem). They provided incredibly helpful planning documents, timelines, and tips that made the entire process organized and manageable. As an added bonus, they included a FREE content creator for our wedding, which was such a special and unexpected perk. Planning a destination wedding has definitely been overwhelming at times, but Romance Travel Group made it seamless and enjoyable. We truly couldn’t have done it without them.

o our every need and went above and beyond to make the process as smooth as possible. While we know the whole team makes the magic happen, we worked most closely with Abby and Shannon to make our big day perfect. We are so glad we used an agency to help take away the guesswork. There was so much work that went into planning a wedding so we were happy to count on the RTG team to handle researching the venue, booking and transfers, and taking care of any other issues that  arose. Shannon even talked me through some tough moments and was patient with my guests who switched things up last minute. We would happily recommend RTG to all of our family and friends for future wedding travel support. ⭐️⭐️⭐️⭐️⭐️

ized, and genuinely exciting experience. Abby helped us compare what felt like a million resort options in Mexico, Punta Cana, and Costa Rica until we found the perfect fit in Punta Cana. They set up a room block and a booking website for our guests (which was super user-friendly!). Their experience with resort planning is truly unmatched — they knew every detail, every question to ask, and every potential hiccup before it even crossed our minds. They handled all 70 of our guests’ resort bookings and transportation and fielded all of my very frequent emails. Shannon and Abby always checked in on me to see if I needed anything and were so patient, responsive, and helpful throughout the entire process. I genuinely have no idea how we would’ve survived this without them. If you’re planning a destination wedding, do yourself a favor and work with Romance Travel Group — they made this so much easier and so much better than I ever imagined!

ur wedding planning process seamless. It seemed overwhelming to choose a resort on our own, and RTG created a presentation for us; highlighting their top selection of resorts that best fit our vision and budget! This saved us so much time and made the process a lot less stressful! RTG has been super kind and responsive throughout the process. Our wedding guests were happy with their quick responses to emailed questions. Abby was also super helpful by reaching out to the resort on our behalf when we were having a hard time contacting the resort ourselves. They handled  all of our guests’ room reservations and private transportation, too! Overall a great experience!

her were absolutely amazing with us every step along the way and were extremely timely in all their responses!  Their assistance in transportation, room blocks, and hotel options/choices was amazing! Our family and friends were so impressed with how easy it was to book through the room block and how responsive Romance Travel was to any questions or concerns. We will forever recommend Romance Travel! I really don’t think you can find a better group of people to help plan and organize every step of a destination wedding.

ays available whenever we needed assistance, making the entire process seamless and stress-free. Our transportation to and from the airport, along with arrangements for our guests, was flawless. They even went above and beyond by helping us with transportation for our honeymoon after the wedding! Our family and friends were so impressed with how easy it was to book through the room block and how responsive Romance Travel was to any questions or concerns. We will forever recommend Romance Travel—you truly can’t get any better than this team!

Romance Travel Group. From start to finish, they made planning our destination wedding an absolute breeze. We went from overwhelmed to stress free with one quick call with Abby at RTG. Our two primary contacts at RTG were Abby and Heather and they are both exceptional! Abby was our initial point of contact and she guided us through selecting the perfect resort for our wedding. Dreams Riviera Cancun in Puerto Morelos turned out to be the ideal location for our wedding—absolutely beautiful and exactly what we hoped for. It was the perfect size for our wedding group of just over 70 people. Once the resort was booked, Heather stepped in and took amazing care of our guests. She handled room reservations, communicated important details, and arranged transportation to and from the airport. Her communication throughout the entire process incredibly smooth for everyone attending. We also heard so many compliments from our guests about how great Heather was to work with and how easy RTG made everything for them. As the wedding couple, it was nice to know that our guests had such a great experience with Heather and RTG. From start to finish, both Abby and Heather were pleasant, responsive, and genuinely committed to helping us have the perfect wedding experience. They answered every question, eased every concern, and made everything incredibly easy for us. We give Romance Travel Group our highest recommendation. If you’re planning a destination wedding, do yourself a favor and work with them—you’ll be so glad you did.

d clear about what to expect at each step. We appreciated that they didn’t overcomplicate anything. When we had questions, we got direct answers and helpful guidance. Our guests were even impressed. They stayed organized, kept communication steady, and helped everything stay on track leading up to the trip. Once it was time to travel, everything went smoothly and we didn’t run into avoidable issues, which says a lot with a wedding group. Overall, Romance Travel Group did exactly what you hope a travel team will do: reduce stress, handle details, and help the trip go as planned.

nks to their consistent, organized, and clear communication. They truly went above and beyond by advocating for us when we were struggling to get timely responses from the resort, which made a huge difference during the planning process (BIG shoutouts to Abby and Shannon). They also took the time to clearly explain all contract details, ensuring we fully understood what was expected of us and what they were responsible for—everything on their end was handled flawlessly. The personal touches—like sending us customized mugs—and the opportunity to check in over the phone made us feel supported every step of the way. We couldn’t have asked for a better travel team and highly recommend them to any couple planning a destination wedding.

ng and frustrating. In desperation we did some research about destination weddings and saw great reviews about Romance Travel and decided to give them a call. From our very first call with Abby, we knew we had finally found the right team. She listened carefully to what we envisioned, helped us narrow down the perfect locations, and ultimately we decided on Dreams Riveria Cancun Resort and Spa in Puerto Morelos, which turned out to be an absolutely beautiful and perfect choice. Abby patiently listened to and answered our many questions and then coordinated everything with Dreams Riviera. We literally didn’t have to do anything other than make decisions! Once the resort was selected, Heather became our main point of contact for all guest arrangements. She was truly amazing. She handled hotel bookings, travel logistics, and airport transfers for every one of our guests with patience, clarity, and kindness. We heard repeatedly from friends and family about how helpful and responsive she was throughout the entire process. Thanks to Abby and Heather, our wedding planning went from stressful to effortless. They took care of the details, answered every question, and made sure that both we and our guests felt supported from start to finish. Our wedding week was amazing and everything we hoped for and more. If you are planning a destination wedding, do yourself a huge favor and work with Romance Travel Group. They turned what felt impossible into one of the most joyful and seamless experiences of our lives. We recommend them wholeheartedly!

your all your destination wedding needs and Romance Travel group takes the brainwork out of it and provides you the best options based on your wants and needs. They negotiate with the resort and help assist you with making sure you have the right room options for you and your guests. They assist with reminders for you and your guests on payment deadlines and making sure everyone is taken care of. This whole process would have been so stressful without their assistance. They made the process of planning a destination wedding enjoyable without the excess stress of feeling like you have to do it all yourself. Abby and Shannon were 1000/10 and cannot thank them enough! I cannot recommend them more if you are planning a future destination wedding! 

and Heather still managed to exceed them. They guided us through every step of the destination-wedding process with so much professionalism and kindness. I always felt like we were in good hands — they were consistently organized, incredibly responsive, and so patient with every question we sent their way. They also did an amazing job keeping our guests updated, which took a huge weight off our shoulders. Planning from a distance can be overwhelming, but Abby, Heather, and the entire RTG team made it feel smooth, manageable, and even enjoyable. Because of their support, I’m heading into our wedding feeling calm, prepared, and genuinely excited. I would wholeheartedly recommend them to anyone planning a destination wedding!

for others. Abby and Heather were incredible from start to finish. They made the entire destination-wedding process feel effortless, organized, and completely stress-free. Both of them were always quick to respond, patient with our many questions, and proactive in keeping us and our guests informed every step of the way. Their guidance gave us a great deal of peace of mind while planning from afar, and we truly felt supported throughout the entire experience. Thanks to Abby, Heather, and the RTG team, we sailed into our wedding feeling excited, prepared, and confident. We highly recommend them!

Abby were always an email or phone call away. Every question or need that we had was dealt with promptly and efficiently. Even our guests raved about how attentive and helpful Heather and Abby were every step of the way. They provided several resort options and guided us in choosing the one that best matched our vision for the big day. I genuinely don’t think our wedding weekend would have been the same without them! Highly recommend Romance Travel Group to any couple wanting to do a destination wedding!

sional, and always one step ahead — anticipating questions before we even had to ask. Heather and Ashley took the time to understand exactly what we wanted and presented us with the best options that fit our vision, budget, and guest needs. Their communication was outstanding — every email, call, and detail was handled quickly and with genuine care. Our wedding weekend turned out more perfect than we could have ever imagined, and we truly owe so much of that to their guidance and expertise. Even our guests couldn’t stop talking about how helpful and attentive they were throughout the process. If you’re considering a destination wedding, don’t hesitate — book with Romance Travel Group! They go above and beyond in every way and make the entire experience unforgettable.

lding our wedding website, booking our guests, communication about final room payments, to hotel transportation, I never could’ve planned my destination wedding without them. They’ve also sent us cute little gifts along the way which I will be taking with me to Mexico. Our guests have also mentioned how easy it’s been to book their rooms, ask questions, pay their bill, and book transport for the airport and back. Abigail and Heather have been instrumental in helping me prepare for my wedding, and I’ll always be so grateful I went with RTP for my wedding planning! 

m the very first conversation, they made us feel supported, informed, and confident in every choice. Their team went above and beyond to help us find the perfect resort, even when we changed our minds along the way. They handled every detail with care and professionalism, from invites, RSVPs, regular communication with us and our guests, and travel coordination. We especially loved the little gifts like luggage tags and engraved tumblers. I couldn't have asked for a better team to get us through one of our biggest life events.

ofessionalism and made the experience significantly less stressful. Abigail was truly amazing; she listened attentively to our preferences and helped us find the perfect resort for our special day. Shannon was also a lifesaver, handling all communications with the resort and expertly organizing our family's room bookings and transfers, which took a tremendous amount of pressure off us. They were so helpful throughout the whole process and When I unexpectedly needed to adjust our wedding plans and timelines six months out, the team promptly stepped in and seamlessly managed all the necessary changes with the resort.

ping us pick the best resort for us, to getting a great deal for our guests, we would be LOST without them! They sent emails to make sure everyone submitted all information on time and made sure everyone was crystal clear with instructions. The booking to and from the airport is a big bonus! A lot of my guests have never left the country and the ease of having someone waiting for you booked by RTG could not be more of a life saver. I would recommend RTG over and over.

us updated throughout the planning process, helped manage our guests, and coordinated airport shuttles so travel was simple. We also appreciated the thoughtful gifts like the luggage tags and personalized tumbler. Their clear communication and organization made the experience smooth and enjoyable, and we always felt supported along the way.

tient, and always available to help. They took all the stress out of the planning process and made sure every detail stayed on track. What really stood out was how much time they spent helping our guests. From booking rooms and flights to answering every little question about travel, resorts, and timelines, they were incredibly responsive and helpful to everyone. If you’re planning a destination wedding, I can’t recommend Romance Travel Group enough. They turned what could have been a stressful process into something truly fun and effortless.

th. Planning a wedding can be stressful enough, but when you add in the details of a destination wedding in another country, it can quickly feel overwhelming. Shannon and Abby made the process seamless, stress-free, and honestly enjoyable. As a gay couple, we wanted to make sure our wedding would be not only beautiful but also welcoming and inclusive. Shannon and Abby went above and beyond to ensure that every detail was handled thoughtfully and respectfully. They guided us through every step, from narrowing down destination options to ultimately choosing the perfect resort—Dreams Riviera Cancun. We could not have asked for a more stunning and accommodating location, and it was their expertise that led us there. They also handled communication with the resort, coordinated travel for our guests, and answered our countless questions with patience and professionalism. It gave us so much peace of mind knowing that everything was in their capable hands. Thanks to them, we were able to truly enjoy the experience, focus on celebrating with our loved ones, and soak in every moment of our big day. We are beyond grateful for Shannon, Abby, and the entire Romance Travel Group team. If you are considering a destination wedding, especially if you want knowledgeable, kind, and supportive agents, we cannot recommend them highly enough. They made our dream wedding a reality!

add in a destination, travel, and a big group of guests, it can feel overwhelming. They made the whole process smooth, organized, and honestly really fun. Since ours was an LGBT wedding, finding the right resort was super important to us. Shannon and Abby helped us every step of the way and guided us to Dreams Riviera Cancun, which turned out to be absolutely perfect. The resort was gorgeous, welcoming, and everything we could have hoped for. They also handled all the travel questions from our guests, coordinated the details with the resort, and kept us worry-free throughout the process. We can’t thank Shannon, Abby, and Romance Travel Group enough—they made our dream wedding come true!

om the moment I connected with them, everything changed. They truly listened to my vision, wishlist, and must-haves, then used their expertise to guide me through options and help me narrow down the perfect resort that checked every box. Their responsiveness was amazing; every question I had (and there were many!) was met with timely, thoughtful answers. They provided incredibly helpful resources—from travel tips to wedding timelines—which took so much stress off my plate. Beyond their professionalism, they’re just genuinely kind, fun, and easy to work with. The ladies at Romance Travel Group made what could have been a chaotic process feel exciting and manageable. I can’t imagine planning my wedding without them—thanks to their support, I had the wedding of my dreams in paradise. Five stars!

stination wedding. From the very beginning, the entire process was seamless, stress-free, and genuinely enjoyable—thanks to this phenomenal team. I initially connected with Abigail, who patiently walked me through every service they offer and quickly secured both my wedding date and room block at the resort. Abigail’s warm, professional, and knowledgeable approach immediately put me at ease. She was incredibly responsive and made me feel completely supported every step of the way. I knew right then that I was in expert hands. Once the foundation was set, Heather stepped in—and let me tell you, she was absolutely amazing! She brought such a calming and confident presence to the process. Her responsiveness was unmatched, and she went above and beyond to make sure every detail was in place. Not only did she manage all my questions with grace, but she also took exceptional care of our guests, who continuously raved about how helpful and friendly she was. What truly sets the Romance Travel Group apart is their outstanding communication, attention to detail, and personalized care. Every update, every check-in, every response made me feel valued and taken care of. Their team removed all the stress from what can often be an overwhelming experience and replaced it with joy, confidence, and excitement. To anyone considering a destination wedding: RUN, don’t walk, to book with the Romance Travel Group. They are flawless, trustworthy, and a true dream to work with. I honestly feel sad that the planning process is coming to an end because I’ll miss my regular chats with Heather and Abigail! They are simply the best of the best.

it’s been an absolute dream. From the very beginning, their attention to detail and deep expertise in the area made us feel confident and excited about every step. They truly listened to what we wanted and helped personalize every aspect of the trip, from resort recommendations to guest coordination. Their communication has been prompt, clear, and supportive — even with the tiniest questions. Heather and Abigail made us feel like a priority and ensured nothing was overlooked. We couldn’t have asked for a better team to help plan our wedding abroad!

e the planning process feel totally smooth by giving lots of notice ahead of deadlines and making sure every detail was noted. One of the biggest perks was how they took the lead in communicating all of the travel and event info with our guests—this really eased a lot of the pressure off my wife, which we really appreciated. Their professionalism and dedication gave us peace of mind and allowed us to enjoy the journey. We can’t recommend them enough for any destination wedding planning needs!

attention to detail truly put me at ease to make sure nothing was being forgotten. They were always on top of deadlines and made sure everything ran smoothly, which took so much stress off our shoulders. Their communication was fabulous and they kept our guests updated every step of the way and were very quick to respond to questions. It was clear they genuinely cared about making our day special including when we received personalized travel coffee mugs with our names on them! We’re so grateful for their help and highly recommend them to anyone planning a destination event. Thank you, Abigail and Heather!

d notice while down for the wedding that our website was taken down. Our domain name no longer existed. That was really a bummer as we wanted that as a “keepsake” memory. When we asked about that it was brushed over. So we still don’t have that. Not the biggest deal in the world but still something we didn’t expect, especially the week of the actual wedding. The website does need updating, as it’s pretty dated and we did have to create a Zola website as well because the website was not easy to navigate and we couldn’t update it / design it the way we wanted. Nevertheless, the customer service itself, I can’t rave about enough! Thank you Heather and Abby! You two really helped our journey to the best day of our lives!

ing search we were unsure what to do and what to expect, this is when we found Romance Travel Group. A single call helped us feel confident on where to start and how the timeline would work. This is when we knew we were at right place for our wedding. It was a pleasure having Abby and Heather as our point of contacts, they helped us answer questions through email or through a phone call. They helped us feel supported when we needed their assistance. We cannot thank them and Romance Travel Group enough!

guest and made the booking for all super easy! All of the resorts we had to choose from were beautiful and they were very transparent in the benefits each one had versus others. Heather and Abby were extremely helpful in setting up our website, helping to coordinated shuttles to and from the airport for us and our guest and getting us into contact with staff and the wedding coordinator at the resort. We highly recommend working with RTG if you are planning a destination wedding!

we had in mind and she helped us navigate to the one we best matched with. Coordinating a wedding out of state can be stressful, but RTG took a lot of that stress away! Heather has been a great help with communicating with our guests promptly and helping assist with all things travel. You even get included airport transportation which is a huge perk! They are also very generous with cute gifts along your wedding planning journey. Definitely would recommend using them! 💍🌴

they help explain the process and help us pick a resort— but they also checked in often and regularly. They communicated with all our guests timely and took away the pressure and stress from the bride and groom so we could focus on everything else. They sent amazing gifts and truly made us feel so special. Would absolutely recommend this company if you’re planning a destination wedding!!

oose the resort to have the wedding at with an easy PowerPoint of pros and cons and general room pricing. It made selecting the resort and extremely easy! Once we selected the resort booking and payments were easy for us and for our guests, Abby and Heather were very quick to respond and helpful along the way! They also help connect you with the hotels wedding team and get the pricing for that portion. I even had issues with the resort wedding planner responding at one point and Abby helped reach out to her for me. Would definitely recommend using Romance Travel Group if planning a destination wedding! They made it a stress free process and exceeded my expectations. It’s so much easier to have a team help you select and plan, with the number of resorts in Mexico.

ok the time to understand our wishes for our wedding & found us an amazing list of resorts to choose from that benefited both us and our wedding vision & the budget needs of our guests. They put us into contact with the resort and it has been smooth sailing since! Heather was always available to send us updated rooming/guest lists. Our guests reported the ease of visiting our wedding website to book & the email reminders for payments were informative and kept my guests on track. They even put us into contact with a fabulous content creator. The special touches of tote beach bags and personalized cups are so thoughtful! We cannot wait for our loved ones to join us in Mexico! Can’t recommend Romance Travel Group enough.

up team. They are very polite and have great customer service skills. It was great to get a recap of the potential resort options as well from the Romance Travel group. Looking at all the resort options ourselves was overwhelming. They did a great job of getting feedback on what we wanted and coming back with a smaller list of options for us to choose from. However, their business model seems flawed. When booking a wedding, it needs to be booked out a lot further in advance than a typical tropical vacation. That means, there has been no need for the hotels to start their discounting process. They claim that they will be giving you the best available price. What this means is that you will receive a small discount from what is currently on the resort’s website. A year out, that will be a very high price. For us, we were about 6 months out. We faced repeated comments about how we needed to book now, or the prices could go up. They pressured us into booking to lock these “great prices.” Three weeks after we locked in our prices, the hotel discounted their rooms significantly. This meant that the 20+ people who had booked with us spent up to thousands of dollars more than if they would have booked directly with the hotel. After calling Romance Travel to discuss how our guests can receive the newer lower price, we were told that we would likely face a $4,500 penalty fee because the contract states, that requires a $100 change fee for the 45 rooms we had reserved for our guests. We were aware of this verbiage in the contract but told it almost never happens. They would not specifically explain why this fee was necessary or to who or where this money was going. After expressing to the Romance Travel group the fact that we had locked in our prices less than a month ago and that this was extremely unfair, we were then told that they negotiated us a great deal and we would only have to pay $1,800 to get all our guests a fair price for their rooms. After further discussion, they then changed the number to $1,300 for the 13 rooms that had been booked. We reluctantly paid the fee so that our guests could receive their rooms for a more appropriate price. Some of our guests decided to book through cheaper options. We also decided to book private transportation. We were initially informed that the private transportation would be $450 for three guests. After a quick search, we provided Romance Travel with numerous private transportation options for $120-$150. We were then told that they pushed back on the transportation company, and we could reserve the private transportation for $220. We informed Romance Travel we would book our private transportation ourselves due to their prices and then we were told that there was an error and that it would in fact only cost $30 for private transportation for all three of us. Overall, we enjoyed the guidance Romance Travel provided with narrowing down our search to find a resort and the communication with our guests. However, their inability to match pricing for a wedding group without taking excessive fees is very concerning. They were unable to explain where this money was going and with the price changing multiple times it seems like a way for them to collect extra money.