Rose Petal Floral, Cafe and Supplies

ew owner. After getting in touch with Rhonda, the new owner, she was pretty uninterested in doing business with us, never responding to emails or answering the phone and not calling when we were supposed to have appointments(we live out of state). I finally told her that if she just gave us our deposit worth of flowers I'd be happy to just part ways. We found a new florist and she had to clean up the mess and communicate with Rhonda to get our order, which was done at LITERALLY 2 days before my wedding, we completely thought we were going to have to scrounge up flowers from anywhere that we could. She ended up ordering some of the wrong items, which left us still having to locate the right flowers and purchase them out of pocket. She gave us 2 of 3 invoices, definitely not even close to the deposit amount and REFUSES to provide physical proof of how much she ordered (one of the orders coming from good ol' Sams Club) or give me the money back for the mistake she made. She is very lucky I don't live in the state and very lucky my husband isn't willing to pursue this in court any longer. So here we are... I hope this business fails miserably or someone with any respect for their community buys this business for the sake of the residents.

eautiful and made for a perfect day! Very responsive and friendly staff. Overall, great experience.

en three feet tall and you couldn't see them (luckily) in most of the wedding photos. Although we were refunded the cost of the arch - the photo shoot had to be completely changed and my daughter, the Bride, was extremely upset on what was supposed to be a beautiful day for her and her husband. I would NOT RECOMMEND this florist for anything.

al did my wedding florals which included bouquets for my bridesmaids and me, boutonnières and corsages for our wedding party, loose stem flowers for our tables, rings of greenery for our tables, some excess greenery for other parts of our wedding, a wall and floor installation for a corner of our venue, and a large hanging floral arrangement to go over our ceremony and reception table. Very long story short, the large hanging arrangement came out terribly and was by far the biggest, most stressful problem of my wedding day. This hanging arrangement was THE focal point of our wedding and I sent multiple photos (and sent them multiple times) of exactly what I wanted it to look like. The arrangement did not come out anything close to what we talked about or the photos I provided. Because the finished product was so far off mark and I was visibly upset by the arrangement they created, I expected to hear from Ashley after the wedding, but heard nothing. A couple weeks after the wedding, when I reached out to Ashley about getting a partial refund, she basically told me they wouldn’t refund me and tried to transfer blame onto me and those that helped me on my wedding day. On top of the hanging arrangement being completely subpar, the bouquets were not at all what we talked about or what I asked for, and both the boutonnieres and bouquets began falling apart as soon as they were picked up. This ended up being a complete nightmare and a huge drain on energy. I am still so disappointed with the arrangement in the photos, it almost makes me cry. At the end of the day, you’re hiring a professional to do a good job and deliver what you asked for and what they agreed to deliver. This is not what happened because we hired Rose Petal. Would not recommend working with Rose Petal whatsoever.