In August of 2025, I had my wedding at this venue. It took nearly 6 months to come up with the words to describe my experience. To put it simply, it was great until it wasn’t.
The... booking process was smooth and seamless. Princess was warm, accommodating, and answered our questions. We visited a couple of times prior to booking and she was always helpful. Leading up to the wedding, she remained polite and quick to respond.
The night before the wedding, everything was still running smoothly. Princess was on the property finishing last-minute details while we decorated. She helped my bridal party and I choose table layout, finalize decor, and gave feedback on our ideas.
Day of, she made the girls and I breakfast. Up until this point, I had not met her husband. Throughout the day we experienced communication issues and power struggles regarding timelines, ceremony seating, branding fire, ice usage, and more. In hindsight, it felt like certain aspects of our day were being obstructed. Many of these issues were kept from me until later so my husband and I could enjoy the day. I later learned Princess told my bridal party and coordinator that my husband and I were her point of contact all day, which was false and caused additional stress. She also appeared upset that I hired a coordinator, a service she never offered.
Princess argued with our day-of coordinator and was rude to her throughout the day. Her husband was extremely rude to our caterer while they were bringing in food. Nearly all of our vendors had poor interactions with Princess or her husband.
During cleanup, Princess yelled for me about an issue with a guest helping clean. She claimed my husband was aware of the issue and did nothing. When I asked, my husband said this was the first he had heard of it. While I tried to de-escalate, her husband yelled and cursed at me. When my sister stepped in to help, he began using homophobic slurs toward her. The situation quickly became chaotic, with guests upset and crying while no one clearly understood the original issue. Princess called the police. We were given multiple conflicting reasons why. The officer spoke mainly with Princess and her husband while we finished cleanup and prepared to leave.
We received verbal confirmation that the venue was clean. Princess later said we were not the issue, only a few guests. A month after the wedding, we received a $200 bill for a bar scratch and a $75 cleaning fee. Outside repair quotes were not allowed. Communication afterward was nonexistent until her daughter contacted us five weeks later and we reached a resolution.
It was devastating to experience this on our wedding day. I never expected it and hope it doesn’t happen to someone else.