Ryan was recommended by my venue. He was very quick to respond to my inquiry and our initial interaction was very positive. I hired him for DJ services and he talked me into adding lights. From there, it was downhill. When I received the initia...l invoice, it stated to write a check to “Ryan Miller,” not “Ryan Miller Entertainment.” Which I found sketchy, but obliged. My mother missed this memo, and wrote a check to the latter. I received an email rejecting the check and requesting a new one.
The week before my wedding, I was introduced to Chris, who was to DJ my wedding. It was not discussed at any time that someone other than Ryan would be DJing my wedding. I was also informed that I could only pay in cash from here - which was also sketchy. In my meeting with Chris, we discussed the music we wanted and gave specific songs we wanted played. It was in this meeting Chris informed me he had never been to my venue before (the very place that recommended RME). I asked Chris if he would be willing to take a cashiers check so I could give the payment to my day of coordinator. He said he would ask Ryan. I received another email saying “Cash only. No exceptions.” To no surprise, my day of coordinator was not willing to hold on to $1300 in cash. I was given the option to meet with him before the wedding to pay him, but that felt like a risk.
On the day of my wedding, I gave Chris instructions to contact my day of coordinator upon arrival so I could send someone to give him his payment. He arrived just as my bridal party was about to leave for the ceremony. He had the audacity to request the payment from on of my bridesmaids. My mother just happened to be nearby, and she was able to give him his cash shortly after this interaction.
During the reception, aside from MP3 files we provided to be played and the specific event songs, nothing else we discussed was played. There were five songs requested by myself and my husband that weren’t played. In our meeting, he agreed to do a mix of Indian to 40 and US music, but we really only got the latter. Multiple guests were unhappy with the DJ and there was a lot of time where the dance floor was practically empty. Also, the $400 lights I paid for were a 4 LED single light stand stationed at the corner of the dance floor.
The final straw for me was when I requested a “paid in full” or “zero balance” invoice for my records. A few days before my wedding I was told I would get an email. I didn’t receive an email and inquired again. Instead of what I requested, I received a literal email, “ This email will serve as a receipt for payment in full.”