Attention Brides: Come here first and see Rachel!!
As a bride, it can be a lot of pressure to find "the dress." It is a big moment and you want to enjoy it and feel special, attended to, and respected. Not only did Rachel at Sabrina Ann Coutur...
e in West Chester did all of those things for me, she hand picked my wedding dress I ended up choosing. When my sister and I arrived for our appointment, she asked for an idea of what I was looking for. Once I described my style she believed she had just the one I was looking for and plucked it from the rack, put it aside and told me to pick out some additional ones to try on. After patiently and graciously helping me in and out of a few I had selected, she couldn't hold back her excitement and handed me the one she picked. I really liked it, it was just what I described to her! However it was a size 8, and I'm a size 2-4, so the fit was quite big and I had hesitation with visualizing the end result with alterations. I wasn't able to commit that day so she told me I could put it on hold so I could think on it. Rachel called me two days later to let me know the exact same dress had just arrived in a size 4! I arranged to have a second try on with the sisters and mothers there to confirm if this was the one I wanted, and it was! It fit almost perfectly and gave me the "This is it!" feeling I was looking for!
Rachel was very patient, kind, personable, and made me feel very comfortable as I awkwardly climbed in and out of dresses with her assistance. Brides, this is so important with your experience in shopping for a dress. My sister and I went to another bridal shop after my first appointment at Sabrina's and did not experience ANY of those things. The sales woman at the other store was so unpleasant in so many ways, my sister and I agreed that neither of us would want to give them a sale even if I found a dress there I liked, which I didn't..
Customer service is vital when you are searching for your perfect wedding dress and I have to say I give a full 5 stars to this store and to Rachel. Thank you for a great experience!