I am absolutely horrified by the service and quality of the food we received for our wedding this past weekend.
The tasting was excellent and we chose an Oktoberfest menu to pair with our brewery theme. However, once we received the food the d...ay of the pretzels were thawed from being frozen (still cold), the cabbage was watery and the juice stained most of our guests, and when they packed up the leftovers, most of them were uncovered therefore destroying my kitchen for our return home.
They offered a cake tasting, but when they switched managers (from Sarah to Rosy one month before the wedding), I was told they don't do tastings. I asked for a plain white fondant cake, trusting there's no way that could be mistaken for anything else, and instead received a glittery monstrosity with rhinestones. Needless to say, this not only didn't fit our theme but looked out of place and was a running joke the remainder of the evening.
They didn't pass out the macaroons we had ordered, and only passed out about 10 - 15 slices of cake to our guests (60 total).
During dinner Rosy intercepted me greeting a guest and informed me she was leaving early, and proceeded to ask me to rate the food and service while I was desperately trying to get back to the festivities. She had also confused us for another couple, and confused our invoice and didn't charge us the correct amount (almost $3k over what we agreed upon).
The servers were kind, however, seemed extremely confused throughout the event.
I'm not happy with my decision to use this caterer. I'm actually extremely upset that my wedding day and subsequent return home were tainted by this company. Don't make the same mistake.