My wife and I got married in October (2019) at the Mission Inn Hotel in Riverside CA and we really enjoyed working with Salon Maison for our hair & makeup services! Our Bridal and Bridal Party hair and makeup was just perfect! From the moment I... emailed and called Salon Maison they were very clear, honest, and communicative. I loved that they immediately in my first email sent me their pricing. I did a lot of research and found that Salon Maison’s pricing was very average/fair for high quality services and the years of experience they have! Being two brides, having two Mother of the Brides, and 8 Bridesmaids, Salon Maison was very helpful and accommodating in making sure our hair and makeup looked great for our large party of 12 ladies! I found them to be very communicative over email and the phone and they always responded quickly. Handling payments over the phone was very easy with them too. Both of our hair trials were wonderful and we truly had a great experience. With having two Brides, it was important to us that we had multiple stylists so that we wouldn’t get behind in our getting ready the morning of the wedding. Salon Maison said that we would have at least 3 stylists for the day.
The morning of the wedding, there was unfortunately a medical emergency with one of our 3 stylists and Salon Maison emailed/called at 5:45am that day to inform me. Due to the medical emergency they said they were sending their most senior stylist as one of our 2 other stylists and that they would work on getting a third person. Our hair/makeup was supposed to start at 7am, but they said they would be about 15/20 minutes delayed because of this and unfortunately they were closer 45/50 minutes late which made our day start about an hour behind. We also didn’t end up getting a third stylist like we needed. This delay was unfortunate as it affected our photo taking schedule later, but of course there was nothing we could do since it was a medical emergency. We ended about an hour later than planned. It was unfortunate, but not their fault. I wish there was perhaps a back up stylist plan with Salon Maison, in case something like this happens. Despite the late start, our stylists Heidi and Aliyah were fantastic. They did such an incredible job making sure that our Bridal Hair/Makeup and our Bridal party’s Hair/Makeup looked wonderful. They both truly listened to us in what we were wanting and what our Mother’s and Bridesmaid’s wanted as well. Heidi (the most senior stylist), was a hair/makeup magician. Despite the late start and missing 3rd stylist, she got through our party’s hair/makeup so quickly and so we were only 1 hour delayed. She also was so kind to offer our full party complimentary eye lashes with their makeup due to the delay.
Overall, we really enjoyed working with Salon Maison despite the hiccup and absolutely loved our hair and makeup on our wedding day! Our hair/makeup lasted till the very end and we felt fabulous every moment.