We used Salthouse Catering recently for my daughter's wedding. I would like to start with the positives! The staff the day of the wedding did a great job! They were courteous and p...rofessional. We loved the cocktail hour food! The dinner food was also great, however the potatoes gratin was undercooked and hard to eat, I would not recommend it.
The reason for the less than 5 star review was the process prior to the wedding. I will just say, I do not recommend selecting Salthouse until you have found the exact menu you want. In our case, after the first tasting, we had almost everything selected except we did not care for the seafood options we tried at the tasting. We set up a second tasting where they said they would make our recipe for crabcakes for us to try (we had to pay $150 for this second tasting). When we went to the second tasting, the crabcakes they made were not our recipe at all. So after leaving, unsure what in the world we were going to do, we asked to try their chicken instead since we were not coming up with a seafood option we liked and we were told not only "no", but a "hard no". Eventually we came up with a plan that worked for us and for them but it was definitely a stressful and disappointing experience. We should not have paid a deposit before knowing they had a seafood option that appealed to us.
As for the bar service that they contract out (Spiked), just know that if you want to add something not on the list, it will cost a lot, even on top of paying for an open bar. I was shocked at the extra costs for the simplest ingredients .
I hope this review helps someone else realize they do not need to rush into finding the right caterer. In the end, we wish we had done another tasting elsewhere to compare. Again, the food and service the day of the wedding were good, however the experience leading up to the wedding, was the most difficult one we faced during our wedding planning.