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About this vendor
We take great pride in our tradition of knowledgeable and friendly service. Specializing in diamond jewelry, Sandberg Jewelers also carries gold and platinum jewelry, colored gemstones, pearls, and watches. A full repair shop on the premises offers everything from ring sizing to custom designs.
Details
Business Attributes
- Woman-owned Business
Rings
- Engagement Rings
- Ring Services
- Appraisals
- Custom Designs
- Wedding Rings
Wedding Jewelry
- Bracelets
- Earrings
- Necklaces
- Rings
- Watches
Reviews
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3.7
out of 5.06 reviews
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The customer service here is so poor. I was given different quotes for the same service and when I got my jewelry back they destroyed it so badly I was given a full refund for the "repairs". Stay far away from this place, if you have any problems you'll be arguing with the owner for weeks.
I rarely review, but had to do so in terms of professionalism and integrity.
Recently divorced, tried to sell my wedding ring (engagement ring/band) last week. Quoted a very low price ($450 for $7000 set). Went back today after I decided to sell (basically give it away), but I called first and scheduled an appointment between 11:30 and noon. When I got there, they offered me almost half ($250 instead of $450) because they “couldn’t find their notes” then kept asking me to wait, because they had other (clearly more important) customers to take care of. It’s true what they say. You will always remember how that person treated you. They treated me like I didn’t exist. I don’t care how many years they have been in business, you don’t treat people that way. Period. You should NEVER treat people that way.
STAY AWAY
My fiancé and I had a great experience at Sandberg Jewelers. They have a unique selection of mens wedding bands and the staff helped us find the perfect ring within our budget. When I wanted something different from what they had in store, the staff took the time to research some other options for me to personalize a ring for my style. Would definitely recommend!
Great service and friendly employees, they make you feel at home and welcome.
We purchased my husband's wedding band at Sandberg Jewelers and we had a great experience. They were able to talk us through the different options and we were able to stay within our budget! We loved being able to go to a local place and they were able to change his size right away when the first order was too big. We would definitely recommend them!!
Brittany at Sandberg Jewelers was terrific and extremely helpful! She prepared a number of different bands for us to choose from. From the engraving, selection, re-sizing, and pick-up, it was a delightful experience. Family owned since 1919 so they know their jewelry. Was introduced to the family which we just loved!
Contact
7096 Carpenter Rd, Skokie, IL
Sandberg Jewelers
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