I got her engagement ring here and had great service. I went in with a few ideas already in mind and knowing I wanted a Tacori ring, the sales lady found the majority of the designs I liked and was not pushy and didn't attempt to sway my opinio...n. That being said I did leave with a bigger rock than I expected too. The matching wedding band was also bought here and they gave us a free engraved cake knife for getting bother there. Other times I have entered Sather's and didnt recognize any of the sales staff I have found it hit and miss on whether I thought I was getting good service or whether it was poor with a person that I felt like was talking down to me. For the big purchases I had great service from before they knew I was buying a pricey ring all the way through the deal which was very nice, but if I would have been pushed or talked down to during that process as I had been shopping for a birthday gift I would have gone to a different vendor.