Sepia is beautiful! Yep!That's about the only good thing we can say about them. We loved the Green Bay location and decided to book our May 30th 2020 wedding there. All seemed to b...e perfect...until we signed the contract and they got their deposit! Then, you can kiss the hospitality and ethics goodbye! Sepia has more than one time slot available each day. So they could potentially have 2 weddings in one day. For the amount of money it costs, you should be THE ONLY wedding that day! You should not have to worry about getting out fast so the other bridal party can get in! And you shouldn't have to worry about walking in on a bride before you! The Covid 19 Pandemic struck. Our DJ, dinner venue and photographer reached out to us to help us reschedule if we needed-NOT SEPIA. Oh no! Barry needed his money. They did not care that this pandemic was out of our control. All of the other people we worked with were so willing to help us and work with us! NOT SEPIA! Our DJ and dinner venue even booked a 2nd date for us in case we couldn't have our May wedding! Just to have as a back up! Sepia would have done that too....but we would have been charged for both days! We were not trying to screw them over! We just wanted them to work with us.
Obviously, getting a date again in 2020 was going to be a challenge but if we had to push our date past April 2021, Barry would have charged us AN EXTRA $1,000.00 to do so!
In Sepias contract, it says it is not their fault and they will not be held liable for things like weather, fire etc. SO if sepia burns to the ground ... sorry you still owe your full amount.
In the end, we are SO thankful Sepia was horrible to work with because the venue we ended up using was BEYOND wonderful! They too had multiple time slots but no matter what we picked, they made sure that day was all ours!
Brides and Grooms beware! Don't get sucked in! You never think something like this could happen to you (*a global pandemic) But it could! And people like Sepia-will not care!
ADDED* Since this post Sepia did reach out and "took accountability" They said they admit the communication was not good from them, but still, my experience has not changed.