Serafina Design

pulled many dresses and recommended one in particular. I wasn’t crazy about it but tried it on anyway. To my pleasant surprise, it was perfect! After alterations it fit perfectly. They have gorgeous dresses and their attention to detail is amazing. Try them. I know you’ll be glad you did!

rson after my mom telling them how unhappy and disappointed she was with the outcome of dress. The dress was so hideous that we left there without it. My mother lost $900 not to mention the stress she was under. So unprofessional and rude.

er body. This made finding the perfect dress even more stressful for her until a friend of hers recommended Serafina. From the first time my mom went to the store she raved about their stunning gowns and their costumer service. Serafina and Josephine went out of their way to make my mother feel as comfortable as possible trying on dresses and we're extremely patient. During the fitting process they were also excellent, altering the dress several times to ensure it was perfect. I was able to attend two of the fittings with my mother and I can also attest to the care , patience and understanding the women in the salon provided. I would definitely recommend this vendor to all mother of the brides and mother of the groom's!

months later to schedule a fitting for the 1st gown.A non-family salesgirl looked at my receipt and told me I was charged the wrong price and told the daughter who sold it to me.The daughter came over to tell me I now owe $325.I advised that was unfair and that it was her fault and 4 months later! She told me I'm asking to steal the dress,I had to know it was the wrong price,and more unprofessional comments.Never an apology for HER error.I refused to pay.The next day, her mom, Serafina called and said I should do the right thing and pay additional $325! We debated and after Serafina said she will have a "hard time doing a good alteration on my gowns",I was stuck and offered to pay half that, and did so. Next dress came in after that fiasco and it appeared the same daughter now also ordered the wrong size for that gown.It was a different size from the first.So, Serafina ordered matching (not the same) lace and did a good job altering the dress to fit, but it had to be re-styled, and was not the same stunning dress it was.I had no choice with the wedding a month away.Time to pay for those alterations.I was charged $300,told it was due to the excessive amount of work Serafina had do to make the wrong size dress they ordered fit me, and for the lace to do that! I reminded them that was NOT my fault, and that I was decent and paid for half of their earlier mistake! Serafina then told me I should have paid her everything, not half.There was more I wont bother with here.If all goes well they may be ok, but if they mess up, YOU WILL take responsibility, not them. And 2 for 2 they messed up. I also purchased 2 pairs of costly earrings and a pair of shoes from them, and still they were so unappreciative and mercenary.I will never go there again and have told everyone I could at both weddings, to run far away!

ed the right questions and helped to pull the best choices for me. At last I found the PERFECT dress for my daughter's wedding! The service and attention I received was professional and friendly. I was able to find matching jewelry and other accessories right there. And best of all the alterations were reasonable! The mother of the groom and the bride's step mother found their dresses at Serafina too! Without a doubt this is the place to get your dress for that special occasion!

ated. I met with Anne who after asking a few questions pulled a handful of gowns for me to try. One of them was definitely not one I would have chosen for myself. Of course my daughter loved it. Anne has a keen eye for body type and what would look nice. I tried on maybe 6 gowns and ordered the one that Anne pulled for me. It is gorgeous and I cannot wait to wear it at my daughter's wedding. Thanks Anne for making what could have been a stressful day extremely pleasant.

ly recommend Serafina and I am so excited my mother has said yes to her dress!

g like there was nothing out in stores that I wanted or liked and with only five weeks to go I walked into Searafina's. Josephine and her staff really care about customers and are willing to go the extra mile to make sure you are 100% completely satisfied and look beautiful. She knew what looked good on me even when I had NO clue. She made sure that I felt like I looked perfect in the dress. Her patience and guidance went above and beyond. The wide range of dresses were beautiful, elegant and stylish. Talk about one stop shopping, I was able to get the total package undergarments, shoes and jewelry all with their expect help and assistance that looked perfect with the dress. I would send anyone looking for a formal dress to this store and plan on only going here for my next son's wedding.

en I explained what I was and was not looking for. She made me feel special and it was a lovely experience. I highly recommend Serafina's.

knowledgeable about each and every dress and accessory in the shop. Looking with clear eyes at my friend she was able to select the perfect gown without being pushy the gown is pure perfection! Bravo Ann! I know where I will be going when the time comes and who will be helping me!

compliments. Serafina is a magician when it comes to alterations! She truly customizes each dress to fit and flatter every figure. They have a great selection of dresses and accessories. It was a stress free experience!

e dress fit perfectly, I even bought my shoes and accessories there! One stop shopping!