A family friend recommended after we got engaged. Norbert worked with us from day 1, and was extremely personable, professional, and punctual. We originally booked photo only, but ...sprang for the video package after seeing their other work. On the wedding day, the photo and video crew were great at directing our family and friends. We had a really packed itinerary (Vietnamese tea ceremony, first look, ceremony, reception, surprise flashmob, two "first" dances), and roughly 160 people to direct. Overall, the team handled the day SUPER well. Extremely respectful with my older relatives, but still fun and open enough to get my shy nieces to jump into photos. My husband really appreciated Norbert's eye for detail, as he frequently made adjustments to get truly the perfect photos (fixing stray hairs, untied shoelaces, bulky pockets, etc). Overall a wonderful team to work with, and we'll definitely recommend them moving forward