Sheraton Kauai Resort

ure everything ran smoothly from check-in to all our events. The planning was meticulous, the food was exceptional, and the staff made us feel like family. Everyone at my wedding had an amazing time the whole trip. Thank you to Mindy and the whole team!!

seems like a dream. First of all, Chelsea was amazing to deal with. She went above and beyond to make sure we were comfortable. Being from Arizona, and trying to plan a wedding on Kauai is so nerve-wracking. Chelsea made it a breeze. She walked us through from the reception area (Luana Kai room) to the ceremony location (Ocean Point) via video chat - not once - but twice because my mom's call dropped. She was always there to answer any questions we had! Mindy was absolutely incredible. It's no wonder she wins awards for being in the top 1% of Event Managers in North America! I can absolutely see why. From helping with extending our stay at the resort to helping us with the food & beverage selections and answering all of our (many) questions, working with Mindy was amazing. She made everything seamless. Both Mindy and Chelsea were at our rehearsal as well as the wedding. We couldn't have asked for more. I can't forget to mention Austin! If Mindy was out of the office, Austin was there to help with everything. We were given his personal phone number (and we definitely used it)! He was prompt in answering our many questions, whether it be where to dine, how to purchase one of their buttery Sheraton robes, or what the checkout procedure was when leaving for a super early flight. Austin even responded when he was out of the office one day, which I did not expect, but truly appreciated. My husband Jason and I would like to thank Chelsea, Mindy and Austin for going above and beyond with everything. We walked into our Deluxe Ocean Front Suite and were so happy to see the word "ALOHA" spelled out in seashell necklaces, swan towel art, and a beautiful view of our ceremony location (Ocean Point). We thoroughly enjoyed all the resort had to offer. One night, after lounging in the jacuzzi hot tub, we came back to our room to see a bottle of red wine on ice, two wine glasses, a bag of charcuterie-type snacks, and a lovely card written to "Mr. & Mrs. LeJeune", signed by Mindy, Chelsea & Austin. What a sweet surprise that was. I could go on and on about how perfect our wedding & entire week was. I am so truly grateful for you three, and all of the accommodating staff at the Sheraton for making our wedding & honeymoon dreams come true. Thank you, thank you, thank you!!!

you feel like part of their Ohana. We are from California but wanted a destination wedding of 106 people there. Despite having over 100 guests, they made it feel very intimate. They made a point of ensuring that our wedding was the only event at the hotel that day. The service and professionalism were exceptional. Chelsea was our initial contact and she gave us a tour of the property and we knew right away that Sheraton Kauai Resort and the Rumfire was the place that we were going to tie the knot. Mindy then took over and helped us with all the customizations that we wanted to make our wedding vision into reality. She really went above and beyond! We are so glad we chose them over the Grand Hyatt Kauai because everyone at the Sheraton made us feel very taken care of from start to finish. We will definitely return in the future for our anniversary and highly recommend this as a wedding venue! -Dan and Nancy

e starts. When we went back the next morning, it hit me that it would be the perfect wedding spot for something small and low key. Our original plan was to elope, but it quickly became evident, a few family and friends were going to be joining us regardless, so I needed to plan something a little more involved. The non-negotiable was getting married on the property's Ocean Point. I knew I wanted a dinner for our guests, but wanted to take advantage of the beautiful scenery. The team worked with me and got creative to host a dinner on the restaurant's lawn which was something fairly new for them. In all, the whole process was pretty easy! Once booked, we checked in at the 90 day mark to make meal selections, and at the 30 day mark to confirm headcount and choices! And you have to love an event coordinator, who keeps emailing you all along the way on how to potentially save a few dollars! What most impressed me most and will forever stay with me, is just how special I was made to feel. I knew a 14 person wedding was a small blip in the annual revenue plan, but I was made to feel that my small, intimate wedding was just as important as a 150 guest wedding! The attentiveness and care will stay with me as one of the most special memories of my wedding week.

like being welcomed by family. To my point of contact Mindy and to my bartenders, servers and other staff at the reception dinner: THANK YOU. You all gave me my dream wedding and I can’t thank you enough. I highly recommend the Sheraton to any bride who is looking for an amazing destination wedding venue!

nt manager, provided an immediate solution to sound system issues we experienced until that vendor was able to arrive and fix things. What was so amazing was how EASY everything was in getting room blocks, prepping for the dinner and having a good time. The outdoor setting was terrific and so beautiful. The beach, the palm trees, the sunset. Everything was worth every dime we paid. -- Bob Longino

beach goers. They taped it off, set up chairs & a water station, and had a bridal entry area. Mindy Rosser was the BEST to work with. She communicated well every step of the way & the day of the event was fabulous! We had a dinner at Rumfire with delicious food & excellent service. The Sheraton treated us special on arrival, the package included rooms & other perks which we loved. You have to contract with a wedding planner separately for the officiant, photography, music, florals, etc. But that was easy also. We LOVED our wedding In beautiful Kauai at the Sheraton!

never rushed us off the phone and would always answer our questions. Then the next was Mindy and Kelli. They are absolutely amazing and helpful for a first time bride. The venue was beautiful the ocean view room we stayed in was amazingly beautiful! The FOOOOOOD was soooo good my guest are still talking about the braising Short rib, crab cake and alll the other food lol. They was beyond helpful through the whole process. As many questions as I had they NEVER got frustrated with me or bothered by my question, phone calls or emails. I highly recommend them! You will thank me later! The sunrise and Sunsets are amazing!

th leis and warm welcomes from Ashley the event coordinator. The site was beautiful! A free night stay at the hotel was included in our package, and upon arriving to our room after our reception we found complimentary chocolate covered roses and champagne. Our room had a beautiful view of our ceremony site. We highly recommend the Sheraton for any couple looking for a beautiful destination wedding with less stress.

We were planning on having our reception outdoors on their beautiful lawn but had to relocate due to weather. The indoor location should have been cheaper than the outdoor one we paid for because it didn’t compare at all. Overall I would recommend!

bad I almost moved my venue to another part of the island; when her director has now be cc'd on all email communication, that doesn't make me feel very confident. Her communication skills are lacking and even until after the wedding, not even a follow up thank you note to us (bride & groom). I could go on with details that made her service unacceptable but I'd like to highlight the chefs who cooked our reception buffet dinner - all the food was fantastic! The reception staff was also very friendly and accommodating.

t rooms ( garden view rooms) which is what we had booked. People complained about how far away they were, or how outdated they were. Those people are crazy! The whole time, my husband and I were trying to figure out how we would change our trip and we couldn't come up with anything! The walk across the street was enjoyable, and the room itself was SO beautiful and comfortable! Even the view outside was wonderful. Our patio walked right out onto the beautiful green grass under a cluster of palm trees. We could hear the ocean outside our room. It was like it s own little world. The food and atmosphere was great, the pool and hottie were beautiful. The morning breakfast buffet was delicious. Renting the cabana for e day was well worth it. And the luau was worth the investment as well. We left feeling rested, rejuvenated, and wishing we could stay forever! We already want to plan our trip back!

akfast package at Rum Fire and really enjoyed eating there every morning. We can't wait to come back!!

ere misleading with their description of the ceremony site, and their team added a great amount of stress and unnecessary extra work to my wedding planning. At one point, I had to send four emails and leave two voicemails for a month before I received a response to a simple question that my other vendors needed. Working with the Sheraton’s event department was a nightmare, and I would not suggest it to anyone. Another vendor that I worked with let me know that I am not alone. I was told that another bride had similar issues. The only thing I did love about the Sheraton is the beautiful view that we had during our wedding. The site is pretty and photographed very well. In the end, I sent a polite letter to the GM with details that I was unhappy about. He never apologized for any of the errors that occurred, which I found unprofessional. I would be happy to give specific details to anyone who would like more information. Ultimately, I would still pay more to send my business elsewhere unless major changes occur at the Sheraton.

ct our wedding other than a less than ideal view in the background and the lobby being displaced. They made up for it with their service, great food, and attention to detail. Everyone went out of our way to make sure we were taken care of and happy. We had the Shipwreck buffet and the food was GREAT! It turned out better than we could have ever imagined and at the end of the night we were upgraded to an Ocean Front room that was amazing.