We hired Siagel to DJ our wedding one week ago. Of the 6 vendors we hired, they were by far the worst to work with. In short: our event coordinator was terrible, and I had to chase her for the correct timeline/song list during our rehearsal din...ner. DJ himself was fantastic though.
We were assigned Kendal as our point-person. Throughout the entire process, she was flighty, unorganized, and non-communicative. She had promised a meeting with our DJ in July, which I constantly had to check in with her about via email and phone calls. I don't think it would have happened if I hadn't bugged her at least three or four times.
The biggest problem by far was approving our timeline. Originally, she promised a timeline in July, and I completely forgot about it until our DJ mentioned it during our final call the week before our wedding. What she sent me was completely wrong. There were items thrown in that were the opposite of what we wanted (as one example, we said in the original intake that we wanted the father-daughter dance first, then the couples' first dance immediately after - they had our dance first and then the father-daughter dance an hour later). And there were changes to the intake I had requested throughout the summer which she said she recorded, but apparently never did.
I wouldn't have been angry if she had just fixed it in a timely manner. I understand things get lost in communication, and that's why it's important to have a final approval. I asked for the changes, didn't hear back from her, and had to nag her via email and phone call for three days. She kept saying she would make the change and email it to me, but it would never arrive. I still didn't have it the day before the wedding, and we played back-and-forth during my rehearsal dinner to receive it. Finally, she sent two timelines. One with some items still incorrect, the other all correct. She said she didn't know why her emails weren't going through. Again, I understand that technology sucks sometimes. But we wouldn't have been in this position if she hadn't waited until the literal 11th hour to communicate with me about our timeline.
The only reason I'm giving Siagel 2 stars instead of 1 is because of our amazing DJ, Michael A. He was so reassuring throughout the process, especially when I was worried about him having the correct information after Kendal's poor communication. He actually found us during pictures and confirmed the timeline right then and there, which allowed us to finally relax and enjoy the day.
On the day-of, he totally understood our wedding's lowkey vibe and knew how to keep the party bumping without any of the obnoxious DJ tropes. We also experienced a medical emergency during the reception which meant I had to leave my wedding early, and I was told he handled it with grace. He gave updates to our guests and kept spirits high on the dance floor for the remaining time. I can't recommend DJ Michael A. highly enough.
If you do decide to go with Siagel and get assigned Kendal, ask for someone else.