We had a good experience with the team in terms of arranging the trial (including being flexible around my schedule coming from out of town), being on time day-of, and other logistics. However we had a couple issues with the execution that caus...ed some stress day-of. After the trial, my bridesmaids and I decided we wanted to go for a less foundation-heavy look - focusing just on spot correction, eye makeup, and a light lip. Specifically one of my bridesmaids and I wanted to make sure our freckles still showed through, which we communicated to our stylist. It felt like that request in particular wasn't quite understood or honored, because the stylist still seemed to focus specifically on applying foundation around our cheeks/noses and fully covered the freckles. I actually had some spots around the chin that were not covered where I would've preferred some coverage. When I took a look when she was done and asked for less shine, she covered it up with another layer, which ended up looking cakey (same thing happened when I asked for a lighter lip color during the trial). The three of us actually ended up removing a decent amount of the makeup after she left. My biggest concern was the false lashes - both of mine started falling off shortly after she left. One was detached at the inside edge, and the other at the outside edge - and it was visible. We had to go out and buy lash glue, but with no experience with this on our part, we didn't have much success in re-securing them and I had to use my own mascara to correct (which wasn't waterproof!). All in all, it felt a bit rushed (took MUCH less time than anticipated) and we weren't thrilled with the results. I will say my one bridesmaid who got her hair done was quite happy with it.