Silk Bridal Boutique

but rather one that Kendra picked and it was perfect. Fatima did amazing with the alterations and the bustle. I got so many compliments on my dress. It was such a pleasure to work with the ladies of Silk!

san Deborah bridal, because they made me felt welcome and made me not worry about my date whatsoever. I was able to have an eve of milady high quality gown made custom for me, which came in a month prior to my wedding. They need to work on their customer service. Awful place. Would not recommend Silk Bridal.

r wedding day. Not only do they have amazing dresses that fit everyone's styles, but their staff (Kendra especially) really make you feel special throughout the entire process.

endly and accommodating with me being from out of town AND having to postpone my wedding. She was able to make my appointments at Silk fit in any time I had a visit home. Fatima (Thimble Tailor) did my alterations perfectly! It was so nice to have the alterations done at Silk so I did not have to bring it back and forth to another tailor, and they stored my dress for me until the week of my wedding to ensure it stayed in perfect condition.

d delivery date Kendra gave me was January. It was delayed due to COVID, which is totally not Kendra's fault. The way Kendra handled it was so frustrating and stressful. At the end of January I called and politely said I was excited to pick it up, no pressure, did she know when it would arrive. She then said in "Two weeks" At the end of February, I called again and she said it was coming March 6th. I dropped in on March 6th to pick up the veil, and it wasn't there. Kendra said it was coming Thursday, the next day. Friday, I stopped in after work, and Kendra was SO RUDE. She was upset that I had come in rather than wait for her to call. She was very short with me, and even scolded me for coming to the store (mind you, a DAY after she said the veil would come in). She said she had a "stressful day" in the bridal shop and hadn't unpacked my veil from the box. She couldn't take the time to open and box and mark the veil in the computer. It took her a whole week and a half after this to deliver the veil, and only when I called her. Kendra is spiteful and untrustworthy. I was very worried I wouldn't get my veil. My husband and I are both frontline workers in the pandemic. We suck it up, put on a pleasant face deal with stress every day. She was incredibly unprofessional. A business should NEVER yell at or scold a bride, especially when she's been polite. Kendra's definitely one of those two faced people who only puts on a nice demeanor for brides who spend a lot of money. STAY AWAY.

is definitely a loyal to the bride consultant. I felt like she had my back, listened thoughtfully to my every word and ultimately found the perfect combination of everything that I wanted. She made the experience so much fun and really makes you feel calm and supported through the whole process. Silk as a whole has so many BEAUTIFUL options. The vibe is modern and sophisticated but also really comfortable. Beware because it definitely sets the bar high for any other appointments!

ot regret it!

listening to what I was thinking (which, honestly, probably wasn’t helpful to her at all). Kendra pulled dresses to start that were both in and out of my comfort zone. As I started trying them on she paid close attention to what I liked/didn’t like and every dress she pulled for me after that got better and better. She truly listened and cared about my experience. She gave honest feedback and answered every question I had. She was genuinely excited about my big day! Kendra is a remarkable person and I am so thankful for her help. Silk was a great experience and I found the perfect dress! From the variety of dresses to the wonderful people this is a top notch bridal boutique. I can’t recommend it highly enough! Thank you for everything!

ago and I couldn’t be happier that I got my dress there too. I wish I could go back and find MY dress a million more times at Silk!

we decided on my dream dress, Fatima came out to discuss what we could do in alterations to make it even more perfect. It couldn’t have been a better day thanks to the ladies here. I can’t recommend Silk Bridal enough. Thank you!!!!

r dress, it simply can’t be beat!

a that it was me that made the mistake when I called and if I didn't specifically say "wedding dress" they assumed it was a bridesmaid alteration, even though I was very clear when I called. It got even worse when I told her that my wedding date was about 3 months away. She asked quote "what my deal was" and why I waited so long to come in (when this is the typical time according to many brides I have spoken to). She then went on to talk condescending to me about how I didn't understand how many brides there are each month at her shop and how her prices were between $500-700, acting as if that was unaffordable to me. I was so offended and felt talked down and judged the whole time. Although I have used them in the past because they do a decent job with alterations, I will never go back again because of the way I was treated by Fatima. I never write reviews for places, but this upset me so much I had to share. I really hope that they learn to value customer service, especially for brides at such a special and exciting time in their lives.

for me. In other bridal shops, I found the experience to be overwhelming. However, the team at Silk listened to me and used their knowledge of their inventory to help me find my perfect dress! I am so grateful to them for guiding me to that moment where I "just knew" I was in THE dress.

o go to my other appointments, there were two dresses I didn't have any complaints about. The problem: they were completely different in their own gorgeous ways. Their selections is amazing! I ended up finding my dress at another boutique that had everything about those two dresses but in one. It was a designer that they didn't have. However, I'm writing this review still. They have a fantastic assortment of dresses with all different styles. The service can't be beat. I was very impressed.

the perfect dress today. She listened to my feedback and narrowed down the things that I liked about each one to find me a dress that felt like it was designed just for me. At no point did I feel pressured to make a purchase, the whole experience was fun and relaxing and I walked out of there feeling like I had made the right decision in my choice.

cked and other similar dresses over and over! Trying on dresses at Silk with the assistance of Kendra makes you feel like you are shopping with a lifelong friend! She was honest and helpful plus I had a lot of fun! I did not feel like I was just another sale or like she was pressuring me to buy like at other salons. Once I bought my dress, the process was smooth and Fatima did an amazing job tailoring it. She made it easy to trust her with the most expensive dress I will ever own! If I ever need anything tailored in the future, I will be bringing it to her! Overall, I would recommend this salon to any bride!

ck up their dress or call for any reason, it gets hectic pretty quickly. So if you’re looking to have a consultant stand next to you for the entire duration of your appointment, this is not the experience that I had. My mother and I were directed to a couch where we waited about 10-15 minutes prior to being assisted for our appointment (there was another bride in the shop there for a fitting). However, we were able to look at the dresses on the racks while we waited. There were points where Kendra had to run and quickly handle other business. However, I must say that although they were busy at the time, Kendra was very informative and patient with us. I found my dress after trying on only 4 and for way under budget! She was very attentive and helped me find exactly what I was looking for. We were able to decide on a matching veil for my dress which would be custom ordered and she helped us sort this out. I would say I had a good experience overall at Silk but some things to be mindful of: 1) It can get very busy and you might have to wait from time to time for additional help (which I did not mind) 2) Selection for dresses is limited if you have a budget under about $1,500. 3) Sample sizes ARE quite small! I read this beforehand and was a bit worried because I wear an 8 most of the time. I would say the largest sample I saw myself in the shop was likely about a 10 so be aware if this restriction does not meet your needs. Pros: - Beautiful selection of dresses in a small, unique setting. - Kendra is wonderful and does her job very well. - There is an opportunity to skim through the racks independently which is not an option everywhere - Most of the dresses on the rack had the price tag on them so you could identify if it would fit your budget before pulling it

e girls rushed me the whole time and didn’t even understand what I was looking for or were listening to me. I literally pulled over a bench to stand on to even see a dress. The stylist rushed me back in the middle of me looking because I already had 5 dresses in the fitting room and I didn’t even pull 5 dresses. As soon as I stepped out of the fitting room they would jump on me and ask me how I like it- when they don’t even have mirrors in the actual changing area so how would I know? I haven’t even see the dress. Highly do not recommend this place.

ng selection of dresses, so it would have been difficult to not find the perfect dress there. The ambiance is also beautiful - it's clean, modern, and comfortable. Everything from the music to the champagne toast once I found my dress really made the experience something I'll always remember.