My best friend, mother of the bride, came in today for an appointment. Flew in from Portland, drove 1 hour to the shop. She had previously visited with "Kim" on the phone, and beli...eved that there would be some good options for her to try if she made the trip. Upon arriving at Simply Stunning...she was initially ignored, and then when finally greeted, was ridiculed, belittled and was told "there is nothing here for you here." My friend had a specific, though untraditional, color palette in mind, and the attendant basically told her that "she was not to be the focus" of the event. There was NO effort to understand her wishes, and the "why" behind them. She did not even offer to let her try on any dresses. Just a very mean and unkind woman. My friend called me from the car in tears and anger for being treated so poorly. JUST TERRIBLE. Shame on you.